Questions & Answers
Questions & Answers
3 available 3 • View allHow to process an insurance claim for a traffic accident?




1
Q: Hello,
How does the insurance claim process work in a traffic accident in Dubai? What is the procedure?
Suppose a person gets into a car accident, and the accident report states that they are not at fault, with the medical report showing minimal injuries. Where should the claim be filed? Is it filed with the insurance company of the party at fault?
If the insurance company fails to provide adequate compensation, what is the next step? Should a civil claim be filed in Dubai court, or is there an insurance claim authority to handle this?
If the insurance authority also fails to provide compensation, is an appeal made to the court?
Additionally, how much compensation can be requested for minimal injuries, what types of compensation can be claimed, and what kind of proof is required?





+1
Sep 17, 2024
207
We had an accident. Can I claim the treatment costs paid to hospital from the insurance?




1
Q: My family and I had an accident. The incident occurred the very next day of their arrival in the UAE on a residence entry permit and their visa//health insurance was still in process.
With gods grace, everyone was discharged from the hospital on the 3rd day after many tests and keeping us under observation. We were slapped with a hefty bill as my family was not holding any health insurance.
What are the chances that I could claim the medical expenses through the vehicle insurance, as it covers co-passengers as well?





+1
May 29, 2023
231
Responsibility of the insurance to guarantee car repairs after an accident
2
Q: Good day!
I've had an accident a month ago and I took my car for repair and have signed a paper to proceed for repair under the advice of my insurance company.
After 1 month, I checked the status of my car and the repair shop asked me to transfer my car to another shop.
I drove my car for transfer I noticed that my car has some humming sounds, and it is shaking/having some vibration when it is accelerated to 60. I informed the shop and they said it will not be under insurance.
Now, what I am asking from my insurance company is to just make my car roadworthy and without the vibrations/humming sound but they are refusing as they are saying it was because of the normal wear and tear and not because of the accident.
But before the accident, my car didn't have any issues like what it has now.
My question is, do I have any right to ask the insurance to make my car roadworthy before it is released from the repair shop?
Thank you

Nov 3, 2021
412
Legal blog
2 available 2 • View allAccident and Personal Injury Compensation 22
Personal injury involves an injury sustained physically, emotionally and mentally. The injured person is entitled to claim damages where he has suffered an injury due to the other person’s wrongdoing. The victim may file a case against the person, who is found guilty in a criminal case or his insurance company if the defaulter has secured himself by insurance. The UAE civil law allows filing a compensation claim for injury damages.
Mar 19, 2020
6737
Provisions of Medical Liability in the UAE 6
Medical treatment provided to patients does not always achieve the desired results, and sometimes it may lead to catastrophic consequences that cannot be remedied. This is due to several factors, some of these factors are related to the therapist or to the patient himself, or even related to God's will. It was, therefore, necessary for the legislator to intervene and develop the laws governing medical malpractice cases and set the limitations of liability for the therapist in such cases.
Apr 9, 2019
5521
Laws & Regulations
3 available 3 • View allFederal Law No. (35) of 1992 Concerning The Criminal Procedural Law 13
The law promulgates UAE Criminal Procedural Law (Penal Procedures Law) which governs criminal procedures in the UAE. This law applies to the procedures relating to offences whose punishments are not specified, dogma and punitive offences, and blood money, if they do not violate the Sharia rules.
Jun 15, 1992
19118
Federal Decree-Law No. (31) of 2021 Promulgating the Crimes and Penalties Law 0
The provisions of this Federal Decree-Law No. (31) of 2021 Promulgating the Crimes and Penalties Law, known as the "New UAE Penal Code", governs criminal actions in the United Arab Emirates. The New Penal Code repeals the previous UAE Penal Code (Federal Law No. (3) of 1987 Promulgating the Penal Code).
Sep 20, 2021
481
Federal Law No. (21) of 1995 Concerning Traffic 11
The stipulations of this UAE Traffic Law govern all types of vehicles and their drivers, and the passage of pedestrians and animals on public roads in the United Arab Emirates.
Nov 20, 1995
17368

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Good morning.
My tenant was supposed to vacate the property on 15th April 2025 as per the contract.
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How can we recover a salary advance to a new employee if he fails to come to duty and uses alcohol? 0
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Am I allowed to wear a burka during the divorce hearing at the family court? 0
Hello,
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Is a bounced rent cheque case considered a criminal record for U.S. visa applications? 0
Hello,
My rent cheque was bounced, and my landlord filed a case against me in Sharjah Court. I received a fine of 2,000 AED, which was later reduced to 1,000 AED upon appeal.
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If an employee is terminated due to poor performance, is he eligible for compensation? 0
Hi,
For the private sector, if an employee got terminated due to warning letters for poor performance issued to him, is he eligible for a 1-month compensation salary?
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How can I cancel my current visa immediately without serving notice? 0
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During the notice period, is an employee allowed to take sick leave? 0
Hello,
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I booked a hotel stay for Eid through a travel agency and it was canceled two days before Eid. What to do? 0
I booked a hotel stay for Eid through a travel agency two weeks before Eid. The travel agency confirmed the booking on payment.
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It also caused significant emotional distress, less than 24 hours before the holiday. To which authority can a complaint be made in case of an unsatisfactory outcome?
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My tenant was supposed to vacate as per the contract. Can I rent the property to another tenant? 0
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Do smart police stations in Dubai override official filing hours for legal deadlines? 0
Dear Lawyers,
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Should the case be filed during working hours, say before 3 PM, etc.?
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How long should I wait before the labor enforcement releases the judgment amount paid by my employer? 0
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Am I allowed to wear a burka during the divorce hearing at the family court? 0
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View allI removed my absconding and applied to reduce my overstay fine. Can I get a new visa now without exiting the country? 0
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Is a bounced rent cheque case considered a criminal record for U.S. visa applications? 0
Hello,
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How can I renew my Ejari if the landlord hasn’t signed the new contract? 0
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How can I file a counter-complaint for a false public cursing accusation? 0
Hello,
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I got a work permit and entry from a Dubai employer for work. What documents do I need to carry? 0
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The bank filed a case against me using security cheques and executed a travel ban from Dubai Courts.
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How to get information about a friend taken by the Narcotics Department in Dubai? 0
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Can I request reopening a civil case if the judgment was in my absence due to sending notices to the wrong address? 0
Lawyers misunderstood my question. Please read carefully and then guide me.
Case Type: Civil Case
Claim amount: 400,000
Paid: 65,000
Reason: Commercial agreement of supply
Emirate: Ajman
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If a bank has filed an execution cheques case through the Dubai Courts. Is a travel ban automatically applied? 0
A bank has filed an execution cheques case through the Dubai Courts due to nonpayment of a personal loan and credit card.
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Can a person with a UAE criminal case travel to another GCC country on a work visa? 0
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If a person has a criminal case in the UAE, can he or she travel to any other GCC country on a work visa?
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View allMy tenant was supposed to vacate as per the contract. Can I rent the property to another tenant? 0
Good morning.
My tenant was supposed to vacate the property on 15th April 2025 as per the contract.
Now he is not answering the phone, and the property is still in use.
Please guide the way forward. I have already rented the property to a new tenant.
Apr 16, 2025
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Am I allowed to wear a burka during the divorce hearing at the family court? 0
Hello,
Am I allowed to wear a burka during the divorce hearing at the family court?
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What are the penalties for not returning from vacation after several months or a year? 0
Hello,
Good afternoon!
Can somebody tell me what happens if someone went on vacation and didn’t come back in one month?
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What to do if the bank filed case on me using security cheques and executed travel ban? 0
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How to get information about a friend taken by the Narcotics Department in Dubai? 0
Hi,
My friend has been taken by the Narcotics Department for the consumption and possession of some substance in Dubai.
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View allIs it legal to reduce the salary after signing an employment contract? 0
Hello,
Is it legal to reduce the salary after signing an employment contract?
Mar 19, 2025
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Can the owner of a company escape if there is a cheque execution and travel ban on him? 0
I raised a cheque execution case against a company and its owner and won. There is a travel ban on him. I was receiving installments for three months and now he stopped paying.
The court after request summoned him. In total, he paid only 30% of the owed money. I found that his company license is expired and also in the month his visa will expire.
Does he have any option to avoid payment?
Please note he was deceived by showing no money in his bank account and no assets in his name but he is running multiple businesses.
Also a month ago, he tried to convince me to lift the travel ban but I refused to do so. But he submitted a guarantee and left UAE.
Now the status shows he is back in the UAE and the travel ban imposed again. But after that, he stopped payment.
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In EMARATAX, must two licenses for the same activity in different emirates register separately? 0
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Can a developer demand extra payment for a 30% size increase after handover? 0
Hello,
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