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Dubai, UAE

How to process an insurance claim for a traffic accident?

Hello,

How does the insurance claim process work in a traffic accident in Dubai? What is the procedure?

Suppose a person gets into a car accident, and the accident report states that they are not at fault, with the medical report showing minimal injuries. Where should the claim be filed? Is it filed with the insurance company of the party at fault?

If the insurance company fails to provide adequate compensation, what is the next step? Should a civil claim be filed in Dubai court, or is there an insurance claim authority to handle this?

If the insurance authority also fails to provide compensation, is an appeal made to the court?

Additionally, how much compensation can be requested for minimal injuries, what types of compensation can be claimed, and what kind of proof is required?

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Al Fahad Legal Consulting
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17 Sep 2024, 06:21

Dear Questioner,

Thanks for your inquiry!

Regarding the above, we would like to inform you that, in Dubai, the insurance claim process for a traffic accident typically involves the following steps:

1. Report the accident:

The first step is to report the accident to the police and obtain an accident report. This report will include details of the accident, such as the date, time, location, and parties involved.

2. Notify the insurance company:

The next step is to notify your insurance company about the accident. They will require a copy of the accident report and any other relevant documents, such as medical reports and photos of the damage.

3. File a claim:

Your insurance company will then guide you through the process of filing a claim. This may involve filling out a claim form and providing any necessary documentation.

4. Investigation:

The insurance company will conduct an investigation to determine who was at fault for the accident. They may also assess the extent of the damage and injuries.

5. Compensation:

If the other party was at fault, their insurance company would be responsible for providing compensation. The amount of compensation will depend on the extent of the damage and injuries.

If the insurance company fails to provide adequate compensation, the next step would be to file a civil claim in the Dubai courts.

This can be done through a lawyer or by representing yourself. The court will then review the evidence and make a decision on the amount of compensation to be awarded.

Kindly do not hesitate to contact us via phone or email for further guidance.

Greetings,

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London Center for Legal Consultancy Office
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17 Sep 2024, 06:23

Greetings,

You can file a traffic lawsuit with the police report and medical report attached, and then the size and percentage of the damage will be calculated.

We are honored to provide you with legal support.

For further inquiries about your topic, you can come to our office or contact us via phone, WhatsApp, or email.

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Rashid Khalil Obaid Advocates and Legal Consultancy
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17 Sep 2024, 06:28

Dear Questioner,

If you have car insurance, file a claim with your insurance company. Provide them with a copy of the police report, medical reports, and any other relevant documents.

If the other party was at fault, you can also file a claim directly with their insurance company. This is typically done through your insurance company, which will act as your representative.

The amount of compensation you can receive depends on various factors, including the severity of your injuries, property damage, and the terms of your insurance policy.

If the Insurance Authority is unable to resolve the dispute, you may have the option to file a civil claim in Dubai court. This is a more formal process, and you may need to hire a lawyer to handle the procedure.

If you need further clarification regarding the procedures, we will discuss more.

Kindly share your WhatsApp number to proceed.

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Engy Nabeel Advocates & Legal Consultants
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17 Sep 2024, 06:41

The complaint is first filed before the Insurance Authority.

If you have any other inquiries, please contact us on phone number [--------].

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Ibrahim Al Banna Advocates & Legal Consultants
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17 Sep 2024, 07:24

Hello,

Thank you for your detailed question regarding the insurance claim process in Dubai for a traffic accident. I can provide a brief overview of how this works:

- Filing the Claim with the Insurance Company:

If the accident report establishes that the other party was at fault, you should file your claim directly with their insurance company.

The insurance will cover damages to your vehicle, medical expenses, and other compensations as per the policy limits.

- In Case of Inadequate Compensation:

If the insurance company’s offer does not adequately cover your damages, you can file a complaint with the Insurance Authority in the UAE. They will review your case and make a decision.

- Escalating to Civil Court:

If the Insurance Authority fails to resolve the matter or if you're unsatisfied with their decision, you can then proceed to file a civil claim in the Dubai courts.

The court will determine compensation based on the extent of injury, financial loss, and other relevant factors.

- Type of Compensation and Evidence:

Even for minor injuries, you can claim for medical expenses, loss of income, emotional distress, and other damages.

It’s crucial to have medical reports, accident reports, and any other documentation that proves the extent of the injury and its impact.

For more detailed advice tailored to your situation, I recommend we discuss further and explore the best approach.

Feel free to reach out to me directly on WhatsApp or phone at [--------], or email me at [--------] to schedule a consultation.

Best regards,

Suhail Rana

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Hend Humaid Alnuaimi Advocates & Legal Consultants
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17 Sep 2024, 08:47

Dear Questioner,

Insurance Claim Process in a Traffic Accident in Dubai

1. Initial Steps After the Accident:

Ensure safety and call for medical assistance if needed. Report the accident to the police, who will create an official report essential for insurance claims.

2. Determining Fault:

The police report will indicate fault. If you are not at fault, this will aid your claim against the responsible party's insurer.

3. Filing a Claim:

File your claim with the at-fault party's insurance company, using the police report and documents such as:

- Identification

- Vehicle registration

- Medical reports of injuries

4. Compensation for Minimal Injuries:

For minor injuries, you can seek compensation for medical expenses, pain and suffering, and lost income. Compensation typically ranges from AED 5,000 to AED 20,000.

5. If Compensation is Insufficient:

If the insurance offer is unsatisfactory, try negotiation first. If that fails, file a complaint with the UAE Insurance Authority.

6. Legal Action:

As a last resort, you can file a civil claim in Dubai courts against the at-fault driver or their insurer, submitting all relevant documentation.

7. Appeal Process:

If you’re dissatisfied with a court ruling, you can appeal to higher courts.

8. Proof Required for Claims:

Gather medical reports, receipts for expenses, and evidence of lost wages. Supporting documents such as accident scene photos are also helpful.

Navigating an insurance claim after a traffic accident in Dubai involves multiple steps, from reporting to potential legal action. Understanding the process can help make it smoother.

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