Questions & Answers
Questions & Answers
3 available 3 • View allWarranting the hidden defects of a purchased car and possibility to ask for damages 

3
Q: I bought a car from a Dubai dealer in November 2020 and in July 2021 (less than a year) the engine of the car stopped working.
When the dealer removed the engine from the car to see what happened, he realized that the engine has already been repaired before with non-original pieces.
When I bought it, they only stated that the car has been repainted; it's an obvious fraud. Is there any way I can ask for a refund of the damages?
Thank you.


Aug 31, 2021
694
Can we cancel a car purchase under a 14-day withdrawal right without paying for value loss?




1
Q: Dear Lawyers,
We bought a new car at a dealership but changed our minds for various reasons. When we purchased it, we signed a 14-day right to withdraw, which we now want to exercise.
The dealer claims that we have to reimburse them for the loss of value since they have to buy it back from us (we've had it for a week and driven approximately 20 km, basically just back from the dealer).
We see this as canceling our contract, not a buy-back situation. Are we in the right, and what should we do?





+5
Oct 15, 2024
84
Automobile defects discovered after purchase from an authorized dealer

2
Q: I purchased a new vehicle from an authorized dealer in Abu Dhabi. When the car was delivered to me I noticed 6 defects.
The salesman agreed, we sent the car back and it arrived again 4 days later they did they had fixed everything. It still has one significant problem, vibrations when driving.
The salesman agreed that this was a problem, he sent it back and this time they said it was a problem with tyres and they would fix it. After 10 more days they replaced the tyres.
When we received the car the third time, there was still the same problem, we spoke to the sales manager, he test drove and agreed.
However the next day he said the service manager had now tested it and the car was fine and we must take as it is.
We asked for a refund or replacement and they said we must pay AED 10000 in depreciation. What are our options?


Feb 16, 2021
1433
Laws & Regulations
3 available 3 • View allFederal Law No. (15) of 2020 on Consumer Protection 0
The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).
Nov 10, 2020
610
Federal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148521
Federal Law No. (10) of 1992 On Evidence in Civil and Commercial Transactions 14
The provisions of this law On Evidence in Civil and Commercial Transactions (Law of Evidence) govern evidence in civil and commercial disputes in the UAE.
Jan 15, 1992
19120

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Despite a waiver, the case is still with the public prosecution. Can I travel? 0
Hello,
I had a case regarding fraud by technical means, and we did a tanazul.
It was attested and submitted to the court, but the case still hasn’t been dropped and is now with the public prosecution.
What do I do now, as I need to travel urgently?
Apr 28, 2025
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How can we claim our money back if the cheque we received have bounced for insufficient funds? 0
We received a cheque which has now bounced. We have tried for over a month and a half now to get a new cheque from the person, and every day he says the next day.
We need the money now. We have been to the police station, and they said they can not do anything as the reason the cheque bounced is "Insufficient funds."
We have been to Al Barsha - Dubai Courts, and they said there is nothing they can do about it.
We are not sure what we can do. We need the money asap to pay our kids' school fees, let alone all the interest we have lost.
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Who is supposed to pay for the transfer fee, the employee or the employer? 0
Hello
I joined my new company on February 26, 2025. Upon joining the new company, I asked HR if it was free to join the company, and she said yes.
After working with them for 1 month, I experienced a salary delay, and I had to go to the office to ask why there was a delay in my salary.
That is when the HR told me she deducted my whole salary to recover the transfer fee.
Now my question is, who is supposed to pay for the transfer fee, the employee or the employer?
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Is it possible for a foreigner to get a divorce in Dubai? 0
Is it possible for a foreigner to get a divorce here in Dubai?
Apr 28, 2025
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Can my old employer sue me for a non-compete clause that's only in the offer letter? 0
Hi,
I was previously working in a company based in DMCC and have now moved to Hamriyah Free Zone. In my DMCC contract, there was no mention of a non-compete, but my offer letter includes one.
Now, in my new organization, if my old customers start to contact me for business, am I liable for any legal action from my previous employer?
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I purchased a rented apartment in Abu Dhabi. Can I evict the tenant immediately if there is no Tawtheeq contact? 0
I recently purchased a rented apartment in Abu Dhabi and agreed to honor the existing lease. After the transfer, I discovered that the lease is not a Tawtheeq contract, meaning it is not officially registered.
Since I am not receiving rent (as it was a non-refundable arrangement with the seller), I prefer not to issue a new Tawtheeq. I also want to avoid a formal notice to vacate to prevent disputes, as I plan to move in.
However, I have already informed the tenant that I will not be renewing the lease. I need legal advice on the implications of proceeding without a Tawtheeq contract.
What are my risks, especially if the tenant refuses to move out?
What legal actions, if any, can the tenant take in this situation?
Mar 25, 2025
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What to do if you get terminated and denied gratuity for a minor mistake? 0
My brother has been working for a company for 11 years. In the last 3 weeks, he had an incident/accident and scratched a plane since he only had 1 person to assist him as the company was not hiring enough people.
Senior staff like him are working more to train inexperienced new hires which adds to their workload working almost 12 hours/day including travel to DWC.
The pilot said it was aesthetic and could be painted over but a police investigation ensued. Last week 3 managers and HR talked him down as the investigation concluded.
He was terminated immediately with only this month's pay and his 11-year gratuity will not be given by the company. It was not gross negligence or malicious intent, he just didn’t have enough people to help him.
He owned up to the mistake and reported the incident within 24 hours. Can he fight for the gratuity?
Jan 13, 2025
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How can a person under a deportation grant a POA to a trusted person for managing his assets? 1
A person currently under a deportation order wishes to appoint a trusted person with Power of Attorney (POA) to manage their financial and legal matters, including access to their bank account and other obligations.
What is the process for obtaining and registering a POA in this situation?
Can it be done while they are still in custody, and what steps should they follow to ensure?
Please help.
Jan 14, 2025
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Will the court unfreeze my account automatically after alimony payment? 1
Dear Sir/Madam,
The Dubai Court has frozen my bank account because I was late on an alimony payment. The money was automatically deducted from my salary this month.
Will the court automatically unfreeze the account once this is done, or will I need to petition the court to issue an order to unfreeze it?
Jan 7, 2025
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What is the process of renewing the visa while a criminal case is still ongoing? 0
What is the process of renewing the visa while a criminal case is still ongoing?
I got first instance court judgment in my favor and was declared innocent, however, the prosecution filed the appeal.
My residence visa is due for renewal next week. Can I process my renewal or it is blocked till the time this case is over?
Jan 10, 2025
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How many days do I need to wait for company cancellation following resignation and notice? 0
Hello,
How many days do I need to wait for company cancellation following resignation and one-month notice?
Apr 29, 2025
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Despite a waiver, the case is still with the public prosecution. Can I travel? 0
Hello,
I had a case regarding fraud by technical means, and we did a tanazul.
It was attested and submitted to the court, but the case still hasn’t been dropped and is now with the public prosecution.
What do I do now, as I need to travel urgently?
Apr 28, 2025
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How can we claim our money back if the cheque we received have bounced for insufficient funds? 0
We received a cheque which has now bounced. We have tried for over a month and a half now to get a new cheque from the person, and every day he says the next day.
We need the money now. We have been to the police station, and they said they can not do anything as the reason the cheque bounced is "Insufficient funds."
We have been to Al Barsha - Dubai Courts, and they said there is nothing they can do about it.
We are not sure what we can do. We need the money asap to pay our kids' school fees, let alone all the interest we have lost.
Apr 28, 2025
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Who is supposed to pay for the transfer fee, the employee or the employer? 0
Hello
I joined my new company on February 26, 2025. Upon joining the new company, I asked HR if it was free to join the company, and she said yes.
After working with them for 1 month, I experienced a salary delay, and I had to go to the office to ask why there was a delay in my salary.
That is when the HR told me she deducted my whole salary to recover the transfer fee.
Now my question is, who is supposed to pay for the transfer fee, the employee or the employer?
Apr 28, 2025
17
Is it possible for a foreigner to get a divorce in Dubai? 0
Is it possible for a foreigner to get a divorce here in Dubai?
Apr 28, 2025
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How can we claim our money back if the cheque we received have bounced for insufficient funds? 0
We received a cheque which has now bounced. We have tried for over a month and a half now to get a new cheque from the person, and every day he says the next day.
We need the money now. We have been to the police station, and they said they can not do anything as the reason the cheque bounced is "Insufficient funds."
We have been to Al Barsha - Dubai Courts, and they said there is nothing they can do about it.
We are not sure what we can do. We need the money asap to pay our kids' school fees, let alone all the interest we have lost.
Apr 28, 2025
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After 11 months of work, how many leave days is an employee entitled to? 0
Hello,
I want to inquire regarding my leave privileges. I am now 11 months in my company. How many leaves am I privileged to?
Based on Decree-Law No. 33 of 2021 regulating labour relations and its executive regulations, you are entitled to a paid weekly rest for not less than one day, as specified in the work contract or the work regulation.
The Council of Ministers may increase the weekly rest day stipulated in this article. The Decree-Law and its executive regulations also stipulate that you are entitled to an annual leave with full pay as follows:
- Thirty days for each year of your extended service.
- Two days per month in respect of any employee with more than six months and less than one year of service.
- Leave for parts of the last year of your service in case it is terminated before you use your annual leave balance.
Now my question is: do I have 22 days I can use? Can someone explain to me in detail?
Thank you!
Apr 28, 2025
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What can I do if I got a judgment in absentia for selling medicine without a license? 0
I got an order of 6 months imprisonment and deportation for a judgment in absentia by the Sharjah court for selling medicine without a license. I was not involved in the case directly; my friend used my car, and he had my bank card.
They made a confession that they were working for me and made a false claim that they had transferred money to me. As I am outside the country, I came to the UAE to solve my case.
I got detained at the airport, and the CID asked me some questions. I mentioned they didn’t transfer me a single Dihram, so he let me go, as the case was already open for appeal.
In the first instance court, they gave me the same verdict, then I appealed and attached documents like bank statements and my company details, which were not mentioned before.
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Can they drop charges, or now the court decide only?
Apr 25, 2025
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Can I keep my daughter's physical Emirates ID if the custodian already has the digital copy? 0
Hello,
Can I keep my daughter's physical Emirates ID with me? I already provided the digital copy to the custodian, my ex-wife.
Or should I hand it over to her?
Apr 24, 2025
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What legal action can a company take to recover an amount from a non-paying customer? 0
Hello,
We are a building materials trading company based in the UAE. We supplied materials worth AED 50,000 to a customer around 8 months ago, but despite repeated follow-ups and reminders, no payment has been made to date.
We would appreciate guidance on the following:
1. What legal action can we take to recover the amount?
2. What documents should we have ready (e.g., delivery notes, invoice, emails)?
3. How long does the legal process typically take in the UAE for such cases?
4. Is there a recommended timeline or deadline after which legal steps should be initiated?
Thank you in advance for your advice!
Apr 25, 2025
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I want to open a company to do crypto P2P trading on Binance. How to guarantee the bank account not to be closed? 0
I want to do crypto P2P trading on Binance. But I want to do it safely, so I want to open a company and do it. My monthly turnover will be around 4 million AED.
I heard a lot that banks are freezing or closing business bank accounts because of this kind of activity. I want to know whether that is true or not.
Apr 2, 2025
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How to solve the OTP issue blocking my visa change while changing jobs and get a new visa? 0
I need legal advice regarding the cancellation of my work permit to join a new company. Here’s a brief overview:
I have worked for a contracting company in Dubai since 2018, with my visa later transferred to Sharjah. After receiving a job offer in Dubai, I resigned, but my old employer’s attempt to cancel my work permit failed due to an OTP issue.
ICP granted permission to cancel my change-of-status visa, but when my new employer applied for my permit, they found the old one still active. I raised a labor complaint with MOHRE on 21 March 2025, but it's still under process.
My family’s grace period expired on 27 Mar 2025, so I sent them back to India. I’m now facing a daily fine of AED 50 for overstaying since my change of status was canceled on 13 Mar 2025.
Once this is resolved, I plan to bring my family back as my son’s school reopens on 07 April 2025.
I would appreciate your advice on resolving the permit cancellation and overstay fines.
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Are the non-compete clauses enforceable in case of resignation to take a better offer? 0
Currently working at Company X in Dubai. I recently got a stronger offer from Company Y, a much larger firm in the same industry but in a different free zone.
When I asked if Company X could match the offer, they proposed a bonus, not a salary adjustment. I resigned. While I didn’t disclose where I was going, they seem to know, and their legal team has started sending letters.
My contract has restrictive clauses, including: “For 12 months post-termination, the employee shall not, without prior written consent, (a) be employed or engaged in any capacity by any business in competition in the UAE with any Restricted Business; (b) have business dealings with any Client or Prospective Client in such competition.”
Friends in law say it’s too broad to enforce. I held a manager role, AED 30k/month, not C-level, though considered a key member. Despite the pressure, I believe they’re overreaching legally.
Please advise if these non-compete clauses are enforceable.
Mar 28, 2025
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What can I do in case of odometer tampering, false ownership information, and a flood-damaged vehicle? 0
What can I do in case of odometer tampering, false ownership information, and a flood-damaged vehicle?
What is the procedure for filing a fraud complaint about these issues?
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Can we legally act against community management for a noisy pool unit? 1
Hello,
We live in a development in Ras Al Khaimah, and under our apartment block, there is a loud swimming pool heater/chiller unit that runs 24/7, producing a rattling and humming noise that disturbs our peace.
We can hardly use our balcony due to this noise. Other apartments face the same issue, but the community management refuses to take action.
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What can I do if my ex-wife, who has custody of our daughter, is living with her boyfriend? 0
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My ex-wife has custody of our 3-year-old daughter. She is a converted Muslim, but she has a Christian boyfriend, and I think they are living together.
What actions can I take about it?
Apr 21, 2025
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My tenant was supposed to vacate as per the contract. Can I rent the property to another tenant? 0
Good morning.
My tenant was supposed to vacate the property on 15th April 2025 as per the contract.
Now he is not answering the phone, and the property is still in use.
Please guide the way forward. I have already rented the property to a new tenant.
Apr 16, 2025
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What to do if the bank filed case on me using security cheques and executed travel ban? 0
The bank filed a case against me using security cheques and executed a travel ban from Dubai Courts.
Apr 15, 2025
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What legal action can a company take to recover an amount from a non-paying customer? 0
Hello,
We are a building materials trading company based in the UAE. We supplied materials worth AED 50,000 to a customer around 8 months ago, but despite repeated follow-ups and reminders, no payment has been made to date.
We would appreciate guidance on the following:
1. What legal action can we take to recover the amount?
2. What documents should we have ready (e.g., delivery notes, invoice, emails)?
3. How long does the legal process typically take in the UAE for such cases?
4. Is there a recommended timeline or deadline after which legal steps should be initiated?
Thank you in advance for your advice!
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How can I enter the UAE again if I left on an outpass due to the employer fleeing the country? 0
Dear lawyer
I seek help on whether I can return to the UAE or not. I exited the UAE on an outpass due to overstaying. I have been patient for more than 7 months.
I was advised that I am able to return to the UAE. The process was successful, and I traveled to the UAE, but I was denied entry to the UAE at immigration. Why?
I was only overstaying, I hadn't been a criminal, just my boss refused to do a visa for me.
After overstaying, my employers traveled to their country. I had no idea how to resolve the issue other than to get an outpass and go back home.
Apr 3, 2025
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How many days do I need to wait for company cancellation following resignation and notice? 0
Hello,
How many days do I need to wait for company cancellation following resignation and one-month notice?
Apr 29, 2025
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Am I allowed to wear a burka during the divorce hearing at the family court? 0
Hello,
Am I allowed to wear a burka during the divorce hearing at the family court?
Apr 16, 2025
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Can a Muslim convert marry in the UAE while separated from a non-Muslim ex-husband? 1
Hello,
I have been separated for 7 years from my late ex-husband in the Philippines.
I am a converted Muslim since 2016, and my ex-husband was not Muslim.
Can I marry my Egyptian fiancé here in the UAE?
Apr 7, 2025
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Can an employee on sick leave legally apply for overtime work? 1
Hello Lawyers,
Eid Mubarak!
Could you please advise? Can an employee on sick leave also apply for overtime at the same time? Is there any law related to this?
Thank you!
Apr 3, 2025
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Is an unsigned contract with a forged signature still binding? 1
Hello,
My contract is not signed by me; it is signed by someone else, and the signature does not match mine. My company does this. Is it still valid?
I plan to resign, and my contract mentions a two-month prior notice. Am I required to give a two-month notice period if I did not agree to it in the contract?
Is it possible to give a one-month notice period instead of two months?
Apr 2, 2025
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How many days do I need to wait for company cancellation following resignation and notice? 0
Hello,
How many days do I need to wait for company cancellation following resignation and one-month notice?
Apr 29, 2025
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Despite a waiver, the case is still with the public prosecution. Can I travel? 0
Hello,
I had a case regarding fraud by technical means, and we did a tanazul.
It was attested and submitted to the court, but the case still hasn’t been dropped and is now with the public prosecution.
What do I do now, as I need to travel urgently?
Apr 28, 2025
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How can we claim our money back if the cheque we received have bounced for insufficient funds? 0
We received a cheque which has now bounced. We have tried for over a month and a half now to get a new cheque from the person, and every day he says the next day.
We need the money now. We have been to the police station, and they said they can not do anything as the reason the cheque bounced is "Insufficient funds."
We have been to Al Barsha - Dubai Courts, and they said there is nothing they can do about it.
We are not sure what we can do. We need the money asap to pay our kids' school fees, let alone all the interest we have lost.
Apr 28, 2025
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What can I do if my neighbors are constantly doing construction work and constantly drilling? 0
I live in a townhouse with a shared wall with my neighbors. They are constantly doing construction work and constantly drilling on the shared wall.
They said it will last for 2 months, working 6 days a week. It is driving us crazy, and there is no way to live this way, and I have to work from home.
I am very stressed. What is the immediate solution, please?
Apr 25, 2025
39
What legal action can a company take to recover an amount from a non-paying customer? 0
Hello,
We are a building materials trading company based in the UAE. We supplied materials worth AED 50,000 to a customer around 8 months ago, but despite repeated follow-ups and reminders, no payment has been made to date.
We would appreciate guidance on the following:
1. What legal action can we take to recover the amount?
2. What documents should we have ready (e.g., delivery notes, invoice, emails)?
3. How long does the legal process typically take in the UAE for such cases?
4. Is there a recommended timeline or deadline after which legal steps should be initiated?
Thank you in advance for your advice!
Apr 25, 2025
48

Premium
Other answers by
After 11 months of work, how many leave days is an employee entitled to? 0
Hello,
I want to inquire regarding my leave privileges. I am now 11 months in my company. How many leaves am I privileged to?
Based on Decree-Law No. 33 of 2021 regulating labour relations and its executive regulations, you are entitled to a paid weekly rest for not less than one day, as specified in the work contract or the work regulation.
The Council of Ministers may increase the weekly rest day stipulated in this article. The Decree-Law and its executive regulations also stipulate that you are entitled to an annual leave with full pay as follows:
- Thirty days for each year of your extended service.
- Two days per month in respect of any employee with more than six months and less than one year of service.
- Leave for parts of the last year of your service in case it is terminated before you use your annual leave balance.
Now my question is: do I have 22 days I can use? Can someone explain to me in detail?
Thank you!
Apr 28, 2025
29
Can I sell branded replica watches online, not in a physical store? 0
Hello,
Can I sell branded replica watches online, on Facebook Marketplace, etc.?
Not in a physical store, just online.
Apr 27, 2025
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What can I do if my neighbors are constantly doing construction work and constantly drilling? 0
I live in a townhouse with a shared wall with my neighbors. They are constantly doing construction work and constantly drilling on the shared wall.
They said it will last for 2 months, working 6 days a week. It is driving us crazy, and there is no way to live this way, and I have to work from home.
I am very stressed. What is the immediate solution, please?
Apr 25, 2025
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هل يسجل الطفل قانونياً بالإمارات في حال كان الفرق بين عقد الزواج الشرعي والولادة تقريباً 166 يوم أقل من 6 أشهر؟ 0
السلام عليكم
هل يسجل الطفل قانونياً بالإمارات (أب إماراتي يحمل جواز من الشارقة ، أم وافدة) في حال كان الفرق بين عقد الزواج الشرعي والولادة تقريباً 166 يوم أقل من 6 أشهر؟
هل يمنع من استخراج شهاده ميلاد؟ وما هي الإجراءات والعقوبات المتوقعة؟
مع العلم بأن الأب معترف بالطفل قبل الزواج وبعده.
شكراً
Apr 25, 2025
18
Can I keep my daughter's physical Emirates ID if the custodian already has the digital copy? 0
Hello,
Can I keep my daughter's physical Emirates ID with me? I already provided the digital copy to the custodian, my ex-wife.
Or should I hand it over to her?
Apr 24, 2025
30

Premium
Other answers by
How many days do I need to wait for company cancellation following resignation and notice? 0
Hello,
How many days do I need to wait for company cancellation following resignation and one-month notice?
Apr 29, 2025
8
Despite a waiver, the case is still with the public prosecution. Can I travel? 0
Hello,
I had a case regarding fraud by technical means, and we did a tanazul.
It was attested and submitted to the court, but the case still hasn’t been dropped and is now with the public prosecution.
What do I do now, as I need to travel urgently?
Apr 28, 2025
7
How can we claim our money back if the cheque we received have bounced for insufficient funds? 0
We received a cheque which has now bounced. We have tried for over a month and a half now to get a new cheque from the person, and every day he says the next day.
We need the money now. We have been to the police station, and they said they can not do anything as the reason the cheque bounced is "Insufficient funds."
We have been to Al Barsha - Dubai Courts, and they said there is nothing they can do about it.
We are not sure what we can do. We need the money asap to pay our kids' school fees, let alone all the interest we have lost.
Apr 28, 2025
33
Who is supposed to pay for the transfer fee, the employee or the employer? 0
Hello
I joined my new company on February 26, 2025. Upon joining the new company, I asked HR if it was free to join the company, and she said yes.
After working with them for 1 month, I experienced a salary delay, and I had to go to the office to ask why there was a delay in my salary.
That is when the HR told me she deducted my whole salary to recover the transfer fee.
Now my question is, who is supposed to pay for the transfer fee, the employee or the employer?
Apr 28, 2025
17
After 11 months of work, how many leave days is an employee entitled to? 0
Hello,
I want to inquire regarding my leave privileges. I am now 11 months in my company. How many leaves am I privileged to?
Based on Decree-Law No. 33 of 2021 regulating labour relations and its executive regulations, you are entitled to a paid weekly rest for not less than one day, as specified in the work contract or the work regulation.
The Council of Ministers may increase the weekly rest day stipulated in this article. The Decree-Law and its executive regulations also stipulate that you are entitled to an annual leave with full pay as follows:
- Thirty days for each year of your extended service.
- Two days per month in respect of any employee with more than six months and less than one year of service.
- Leave for parts of the last year of your service in case it is terminated before you use your annual leave balance.
Now my question is: do I have 22 days I can use? Can someone explain to me in detail?
Thank you!
Apr 28, 2025
29
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