Questions & Answers
Questions & Answers
3 available 3 • View allWho should pay district cooling charges: landlord or tenant?
10
Q: My landlord has requested the A/C company to bill the district charges to me. I have lived in the apartment for the past 2 years. Last week I received a bill with backdated charges since October 2016.
My contract states I am responsible for water and electricity and does not mention A/C. I have paid for the usage of all the utility bills since moving in there.
Who is responsible for the district cooling charges, and if it is the landlord, how can I stop the A/C company from billing me?

Oct 25, 2017
6112
The owner is asking for chiller charges for last 2 years. Should I pay?

3
Q: The owner is asking for chiller charges for the last 2 years, for an apartment that we have vacated 2 months ago.
The bills are in the owner's name, who has been settling them and is now requesting reimbursement contract mentioned a company for the chiller by the name '[----], which does not exist.
We did ask the building and agent for a chiller and were told that those are covered within the building. In the 2nd year, the term chiller was removed by the owner from the contract.
The invoices shared to claim the chiller charges are from a building management company that is issuing building management charges to the owner based on the area of the apartment and it has nothing to do with the consumption.
At end of the lease, the owner asked for settled copies of all other utility bills which were shared and there was no mention of chiller charges even then.
Accordingly, the owner paid back the security deposit. The owner has sent a legal notice to reimburse these paid invoices, along with the charges he incurred on the legal notice and lawyer.


Mar 29, 2023
458
Deductions from the security deposit upon termination of Lease Agreement
0
Q: Hi,
Rocky Real Estate is deducting painting and cleaning charges by mentioning the clause number 6 of the agreement signed between me and them. Clause number 6 says if the tenant vacates the flat before 3 years than the tenant has to pay painting and cleaning charges.
Howsoever landlord has not given the 2nd-year contract to Rocky and they itself has not managed the building for 3 years, so is clause number 6 void or not? They still hold the property till 19th Sep 2017 and I have not handed till now to them.
Please suggest appropriate action. I cant let them play with my hard earned money.

Sep 19, 2017
1566
Laws & Regulations
3 available 3 • View allDecree No. (26) of 2013 Concerning the Rent Disputes Settlement Centre in the Emirate of Dubai 0
This Decree establishes a specialised judicial system to hear rent disputes and develops the procedure for determination of such disputes through an expeditious and simple process for the purpose of realising social and economic stability for all persons involved with the real property rental and other related sectors.
Sep 18, 2013
7292
Law No. (26) of 2007 Regulating the Relationship between Landlords and Tenants in the Emirate of Dubai 12
The provisions of this Law apply to real property leased out in the Emirate of Dubai, including vacant and agricultural lands, but excluding hotel establishments and real property provided by natural or legal persons as accommodation to their employees at no charge.
Nov 26, 2007
24288
Law No. (33) of 2008 Amending Law No. (26) of 2007 Regulating the Relationship between Landlords and Tenants in the Emirate of Dubai 8
Provisions of this Law supersede articles (2), (3), (4), (9), (13), (14), (15), (25), (26), (29), and (36) of Law No. (26) of 2007 Regulating the Relationship between Landlords and Tenants in the Emirate of Dubai.
Dec 1, 2008
24950

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Other answers by
3183 3183 answers •
View allHow can I cancel my current visa immediately without serving notice? 0
Hello,
I got an offer letter from another company. I want the immediate cancellation paper before 20th April.
I don't have time to submit my notice period registration. What should I do?
Please give me the best advice!
Apr 4, 2025
84
During the notice period, is an employee allowed to take sick leave? 0
Hello,
During the notice period, is an employee allowed to take sick leave? If not, can the employer deduct the sick leave from the employee’s end-of-service benefits?
Additionally, what is the legal basis for this? Specifically, which law or ministerial decision governs this matter?
Apr 4, 2025
135
Can I request reopening a civil case if the judgment was in my absence due to sending notices to the wrong address? 0
Lawyers misunderstood my question. Please read carefully and then guide me.
Case Type: Civil Case
Claim amount: 400,000
Paid: 65,000
Reason: Commercial agreement of supply
Emirate: Ajman
This case was registered in 2022. The judgment was in my absence, as notices were sent to the wrong address.
I was sent to jail. I made a down payment, bailed, and paid some more amount as installments. The total paid amount is AED 65000.
Now, again, an arrest warrant is issued as I did not pay the remaining 335,000 of the claim.
According to me, I had to pay only this amount because the executioner made a wrong claim, not as per the genuine claim.
So I want to reopen the case file.
I want the court to reinvestigate and start the case from scratch.
1) How can I make that request?
2) What documents are required?
3) Chances of reopening of case?
4) Cancellation of arrest warrant
Please guide me in detail, as I will do everything myself, as I cannot afford a lawyer right now.
Apr 4, 2025
72
I booked a hotel stay for Eid through a travel agency and it was canceled two days before Eid. What to do? 0
I booked a hotel stay for Eid through a travel agency two weeks before Eid. The travel agency confirmed the booking on payment.
One day before Eid, the agency reached out, saying they had an issue with the supplier/hotel and the booking would be cancelled.
They offered alternative hotels that didn’t match the original property. I suggested some properties, and they couldn’t arrange them, or they asked for further payment, so I didn’t book anything through them.
What are my rights to a refund and compensation, as I had to book other arrangements separately at a significantly higher cost due to the last-minute prices?
It also caused significant emotional distress, less than 24 hours before the holiday. To which authority can a complaint be made in case of an unsatisfactory outcome?
Both the agency and the hotel are in Dubai.
Apr 4, 2025
64
If a bank has filed an execution cheques case through the Dubai Courts. Is a travel ban automatically applied? 0
A bank has filed an execution cheques case through the Dubai Courts due to nonpayment of a personal loan and credit card.
Is a travel ban automatically applied?
I looked on the Dubai Courts website, and it says the judge has issued a “reserved” order for my case.
Furthermore, when the bank emails, they threaten me with a travel ban. So I am assuming there is no travel ban issued (but I don’t know). I haven’t received any notice of a travel ban.
If there is a travel ban, how do I find out?
I have checked the Dubai police app, and there are no financial crimes against me.
Please advise if you know.
Apr 4, 2025
144

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1582 1582 answers •
View allCan a Pakistani expat register a second marriage in the UAE without disclosing the first? 0
Hello,
I want to know the UAE rules regarding second marriage for expats. I am a Pakistani national and already have a wife back in my home country.
Now, I want to do a second marriage in the UAE with a Moroccan girl. Can you please let me know the procedure involved?
Can I get my marriage registered in the UAE? Is it mandatory to disclose the first marriage? I am on an employment visa in Dubai.
Apr 7, 2025
133
Missing business partner since 2003. What to do about his share in the LLC? 0
Hello,
I am a manager of an LLC company with 25% share. In February 2003, a partner joined the company with a 25% share.
After two months, he didn’t like the company and left. After two years, we did not know where he was. We just heard that he left to Tunisia before his visa expired.
What to do with his 25% share, please?
Apr 7, 2025
125
I got a work permit and entry from a Dubai employer for work. What documents do I need to carry? 0
I got a work permit and entry from a Dubai employer for work.
During the travel to Dubai, do I need to show any accommodation proof, return ticket, or anything?
What documents do I need to carry?
Apr 14, 2025
18
What’s the minimum time an employee must work for the employer who brought them to the UAE? 0
Hello,
What is the minimum duration an employee must work for the employer who brought them into the country before they can terminate the contract in the UAE?
Apr 14, 2025
6
How to legally receive income from crypto trading without raising any concerns? 0
Hello,
Hope this message finds you well!
I am seeking legal advice regarding my financial situation as a forex trader living in the UAE under a sponsor work visa. Currently, I do not work for any company and earn my income primarily through cryptocurrency trading.
However, I would like to ensure that I can legally receive and withdraw approximately AED 15,000 per month into my UAE bank account without raising any suspicion from the bank.
My main concerns are:
I am a forex trader and earn money through cryptocurrency, which I then exchange into fiat currency (AED). How can I ensure that the process of depositing this income into my bank account is transparent and compliant with UAE laws to avoid any issues with anti-money laundering (AML) regulations?
Since I do not have a formal job or salary, how should I go about documenting or explaining my income to the bank to avoid any red flags regarding the source of my funds?
Are there any specific steps I need to take to ensure my deposits are compliant?
Apr 14, 2025
21

Other answers by
37 37 answers •
View allI left Dubai on an outpass. Do I have a travel ban? 0
Dear Sir/Madam,
I have lived in Dubai for 5 years. I left Dubai in November this year on an outpass to return to London, UK, for a family emergency.
I owe 15,000 AED for overstaying fines, which I plan to pay when I return in January 2024. I still have a valid Emirates ID. How do I go about this?
I was told that I may have a possible ban. Is this true, or is there a process around this?
Can I pay my fine on re-entry at DXB, or can a lawyer efficiently sort out this process as I need to return to Dubai next month in January?
Dec 20, 2023
925
UAE woman seeks escape from mental torture at home, can she take her brother? 0
Dear Sir/Madam,
I am a 21-year-old female residing in the UAE. I have a job and am capable of supporting myself. I want to move out of my family's home because I am experiencing mental torture, and I no longer wish to live with them.
I have a 13-year-old brother who does not attend to school due to my parents.
Is there a way for me to move out of the house with my brother?
Dec 18, 2023
97
A company failed to deliver the promised freelance visa. How can I get a refund? 0
Dear Sir/Madam,
I paid money to a documents clearing company in Dubai to process a freelance visa for me. After receiving payment, they kept delaying and didn't even start the process.
Doubting their intentions, I have demanded a refund of my payment, which they are now delaying as well. They keep promising they will do it in a day or two but are not keeping their word.
I have payment proof in the form of an invoice issued by them and proof of the refund request in a WhatsApp conversation, where they repeatedly say they will do it but have not followed through.
What action can I take against them to recover my money?
Dec 18, 2023
227
Is the absconding ban a lifetime ban or a temporary ban? 0
Dear Sir/Madam,
If a company files an absconding case against an employee outside the UAE:
a) Is the absconding ban a lifetime ban or a temporary ban?
b) Does the absconding ban also expire automatically with the period of a labor ban or immigration ban?
Dec 18, 2023
1446
What procedures should an LLC follow to file for an outstanding payment? 0
Dear Sir/Madam,
What procedures should an LLC follow to file for an outstanding payment?
What steps should an LLC take when filing?
In the case of a legal notice for outstanding payment, which sections of the law should be mentioned?
Nov 30, 2023
87
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