Questions & Answers
Questions & Answers
3 available 3 • View allWho should pay district cooling charges: landlord or tenant?
10
Q: My landlord has requested the A/C company to bill the district charges to me. I have lived in the apartment for the past 2 years. Last week I received a bill with backdated charges since October 2016.
My contract states I am responsible for water and electricity and does not mention A/C. I have paid for the usage of all the utility bills since moving in there.
Who is responsible for the district cooling charges, and if it is the landlord, how can I stop the A/C company from billing me?

Oct 25, 2017
6163
The owner is asking for chiller charges for last 2 years. Should I pay?

3
Q: The owner is asking for chiller charges for the last 2 years, for an apartment that we have vacated 2 months ago.
The bills are in the owner's name, who has been settling them and is now requesting reimbursement contract mentioned a company for the chiller by the name '[----], which does not exist.
We did ask the building and agent for a chiller and were told that those are covered within the building. In the 2nd year, the term chiller was removed by the owner from the contract.
The invoices shared to claim the chiller charges are from a building management company that is issuing building management charges to the owner based on the area of the apartment and it has nothing to do with the consumption.
At end of the lease, the owner asked for settled copies of all other utility bills which were shared and there was no mention of chiller charges even then.
Accordingly, the owner paid back the security deposit. The owner has sent a legal notice to reimburse these paid invoices, along with the charges he incurred on the legal notice and lawyer.


Mar 29, 2023
496
Deductions from the security deposit upon termination of Lease Agreement
0
Q: Hi,
Rocky Real Estate is deducting painting and cleaning charges by mentioning the clause number 6 of the agreement signed between me and them. Clause number 6 says if the tenant vacates the flat before 3 years than the tenant has to pay painting and cleaning charges.
Howsoever landlord has not given the 2nd-year contract to Rocky and they itself has not managed the building for 3 years, so is clause number 6 void or not? They still hold the property till 19th Sep 2017 and I have not handed till now to them.
Please suggest appropriate action. I cant let them play with my hard earned money.

Sep 19, 2017
1586
Laws & Regulations
3 available 3 • View allDecree No. (26) of 2013 Concerning the Rent Disputes Settlement Centre in the Emirate of Dubai 0
This Decree establishes a specialised judicial system to hear rent disputes and develops the procedure for determination of such disputes through an expeditious and simple process for the purpose of realising social and economic stability for all persons involved with the real property rental and other related sectors.
Sep 18, 2013
7320
Law No. (26) of 2007 Regulating the Relationship between Landlords and Tenants in the Emirate of Dubai 12
The provisions of this Law apply to real property leased out in the Emirate of Dubai, including vacant and agricultural lands, but excluding hotel establishments and real property provided by natural or legal persons as accommodation to their employees at no charge.
Nov 26, 2007
24348
Law No. (33) of 2008 Amending Law No. (26) of 2007 Regulating the Relationship between Landlords and Tenants in the Emirate of Dubai 8
Provisions of this Law supersede articles (2), (3), (4), (9), (13), (14), (15), (25), (26), (29), and (36) of Law No. (26) of 2007 Regulating the Relationship between Landlords and Tenants in the Emirate of Dubai.
Dec 1, 2008
25064

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Can the employer force the housmaid to work for unlimited hours without rest? 0
Hi
I'm a nanny, and at the same time, I work as a housemaid (khadama) here in the house. I work, but as I know, the nannies and housemaids have different rights, and my employer doesn't give me rest.
My work starts at 7:30 am and then finishes at 10 pm or less. It depends on whether the baby is asleep or what time they will take on me if not yet asleep. Is this right?
Also, at the time of eating, I'm still working because the baby is with me, so I just let her sit in her chair. That's how I eat.
Please answer me. I want to know my rights.
Because if I can leave during the 6-month probation, I want to take it if the employer is this kind. I don't know.
They are also expats, but they don't follow the rules of the UAE regarding a housemaid.
May 1, 2025
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My previous organization has not yet released EOSB because I contacted a client. Is this legal? 0
I recently joined a new organization in the Hamriyah Free Zone, and my previous organization has not released my end-of-service benefits.
The HR has instructed the finance team not to do so because I had contacted one of their clients.
In my DMCC contract, there is no Non-Compete clause, but the offer letter has one, and now they are not releasing the end-of-service.
Is this legal? What are my rights?
Apr 30, 2025
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Can I renew my trade license and visa if I have multiple cheque execution cases filed against me? 0
Hello,
I have multiple cheque execution cases filed against me due to financial strains last year.
My trade license and visa will expire next month, along with my Emirates ID.
Is it possible for me to renew my license and visa along with EID prior to settling the execution cases?
The trade license and visa were issued by the free zone authority.
I look forward to your response.
Thanks.
May 1, 2025
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How to file a case against my former company for unpaid salary I was not on their visa? 0
Dear Legal Advice Middle East,
I hope you are well.
I am seeking legal advice regarding an unpaid salary issue with my former employer, [-----]2 LLC. I was employed with them from December 4, 2024, to January 7, 2025, on a monthly salary of 5,000 AED.
However, I only received a partial payment of 2,473 AED on February 24, 2025. The remaining 2,527 AED is still unpaid.
I submitted a complaint to MOHRE on March 2, 2025, but I am unable to proceed further through their official channels.
This is because I was working under the visa of my previous employer, [---] LLC, and not under [----]’s sponsorship.
As a result, I do not meet the criteria to file a labor complaint via the MOHRE app or hotline.
Given this situation, I would appreciate your guidance on how I can legally pursue the recovery of my remaining salary, considering the complications related to my visa status during the employment.
Apr 30, 2025
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Employer agreed to settle before MOHRE. What if they don’t pay the promised amount? 0
Hello,
I already have a dispute order with MOHRE. Then my employer became willing to settle the case.
What should I do in case they do not follow through with the promised amount to pay?
Apr 29, 2025
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Other answers by
Can I renew my trade license and visa if I have multiple cheque execution cases filed against me? 0
Hello,
I have multiple cheque execution cases filed against me due to financial strains last year.
My trade license and visa will expire next month, along with my Emirates ID.
Is it possible for me to renew my license and visa along with EID prior to settling the execution cases?
The trade license and visa were issued by the free zone authority.
I look forward to your response.
Thanks.
May 1, 2025
40
How to file a case against my former company for unpaid salary I was not on their visa? 0
Dear Legal Advice Middle East,
I hope you are well.
I am seeking legal advice regarding an unpaid salary issue with my former employer, [-----]2 LLC. I was employed with them from December 4, 2024, to January 7, 2025, on a monthly salary of 5,000 AED.
However, I only received a partial payment of 2,473 AED on February 24, 2025. The remaining 2,527 AED is still unpaid.
I submitted a complaint to MOHRE on March 2, 2025, but I am unable to proceed further through their official channels.
This is because I was working under the visa of my previous employer, [---] LLC, and not under [----]’s sponsorship.
As a result, I do not meet the criteria to file a labor complaint via the MOHRE app or hotline.
Given this situation, I would appreciate your guidance on how I can legally pursue the recovery of my remaining salary, considering the complications related to my visa status during the employment.
Apr 30, 2025
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After closing the company, can an investor stay in the UAE until the residence visa expires? 0
Hello,
An investor has a residence visa valid until February 2027; however, he wishes to close the company before the current license expires in December 2025.
Can the investor still legally reside in the UAE until the residence visa expires?
Apr 29, 2025
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Employer agreed to settle before MOHRE. What if they don’t pay the promised amount? 0
Hello,
I already have a dispute order with MOHRE. Then my employer became willing to settle the case.
What should I do in case they do not follow through with the promised amount to pay?
Apr 29, 2025
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What can a company do if an employee agrees to stay but then stops reporting to work? 0
Hello,
My employee provided a resignation. Our company offered a salary raise and made a deal with him where he agreed to continue with us, but it’s not on paper.
He suddenly stopped coming to work, stating he doesn’t want to work anymore.
What rights do we have as a company, and what can we do about it?
Apr 30, 2025
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I left Dubai on an outpass. Do I have a travel ban? 7
Dear Sir/Madam,
I have lived in Dubai for 5 years. I left Dubai in November this year on an outpass to return to London, UK, for a family emergency.
I owe 15,000 AED for overstaying fines, which I plan to pay when I return in January 2024. I still have a valid Emirates ID. How do I go about this?
I was told that I may have a possible ban. Is this true, or is there a process around this?
Can I pay my fine on re-entry at DXB, or can a lawyer efficiently sort out this process as I need to return to Dubai next month in January?
Dec 20, 2023
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UAE woman seeks escape from mental torture at home, can she take her brother? 1
Dear Sir/Madam,
I am a 21-year-old female residing in the UAE. I have a job and am capable of supporting myself. I want to move out of my family's home because I am experiencing mental torture, and I no longer wish to live with them.
I have a 13-year-old brother who does not attend to school due to my parents.
Is there a way for me to move out of the house with my brother?
Dec 18, 2023
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A company failed to deliver the promised freelance visa. How can I get a refund? 3
Dear Sir/Madam,
I paid money to a documents clearing company in Dubai to process a freelance visa for me. After receiving payment, they kept delaying and didn't even start the process.
Doubting their intentions, I have demanded a refund of my payment, which they are now delaying as well. They keep promising they will do it in a day or two but are not keeping their word.
I have payment proof in the form of an invoice issued by them and proof of the refund request in a WhatsApp conversation, where they repeatedly say they will do it but have not followed through.
What action can I take against them to recover my money?
Dec 18, 2023
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Is the absconding ban a lifetime ban or a temporary ban? 5
Dear Sir/Madam,
If a company files an absconding case against an employee outside the UAE:
a) Is the absconding ban a lifetime ban or a temporary ban?
b) Does the absconding ban also expire automatically with the period of a labor ban or immigration ban?
Dec 18, 2023
1513
What procedures should an LLC follow to file for an outstanding payment? 1
Dear Sir/Madam,
What procedures should an LLC follow to file for an outstanding payment?
What steps should an LLC take when filing?
In the case of a legal notice for outstanding payment, which sections of the law should be mentioned?
Nov 30, 2023
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