Questions & Answers
Questions & Answers
5 available 5 • View allIs it legal to record a telephone conversation?
12
Q: Is it illegal to record a telephone conversation in the UAE?
(The conversation was between me as a client, and a migration consultant)

Mar 13, 2018
10414
Can you sue somebody for recording a phone conversation between you without consent?

3
Q: Hello,
I just finished a phone call with another individual, and I was told by a third party that the conversation was recorded without my consent.
I am deeply unhappy with the fact this has been done, and I would like to know what legal recourse is available to me to resolve this matter.
Thank you.
A.


Oct 24, 2022
896
Abusive language and harassment used by collection agent of a bank
6
Q: Hi,
Can I file a complaint against a debt collecting agent for harassing me to collect my debts for a bank in UAE?
They have been calling me and I responded to their calls and during my off, they tried to reach me but I could not respond to them due to personal reasons.
They called my parents back home and threatened me saying they will call my boss and sent me a voice text saying "I will make you suffer".
They are using abusive and unprofessional languag like "I am criminal" and "liar" and asking me "Am I a human even?".

May 23, 2021
1381
Recording a call with someone to show it in the police station

3
Q: Dear sir/madam,
Can I record my call with someone who uses bad words to show it in the police station?


Apr 24, 2022
549
How do I file a complaint against an airline company agent using inappropriate language?




1
Q: Hello,
I would like to know how to file a complaint against an airline company, as one of their customer service agents used the F word during a call (whispering).
This is alarming, and I want to proceed with filing a complaint.





+1
Aug 2, 2024
97
Laws & Regulations
2 available 2 • View allFederal Law No. (3) of 1987 Promulgating the Penal Code 29
This Law promulgates the Federal Penal Code (Criminal Law) of the United Arab Emirates. Crimes and chastisement punishments shall be determined in accordance with the provisions of this Law and other penal codes.
Dec 8, 1987
47906
Federal Law No. (35) of 1992 Concerning The Criminal Procedural Law 13
The law promulgates UAE Criminal Procedural Law (Penal Procedures Law) which governs criminal procedures in the UAE. This law applies to the procedures relating to offences whose punishments are not specified, dogma and punitive offences, and blood money, if they do not violate the Sharia rules.
Jun 15, 1992
19107

Premium
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3187 3187 answers •
View allHow can I cancel my current visa immediately without serving notice? 0
Hello,
I got an offer letter from another company. I want the immediate cancellation paper before 20th April.
I don't have time to submit my notice period registration. What should I do?
Please give me the best advice!
Apr 4, 2025
85
During the notice period, is an employee allowed to take sick leave? 0
Hello,
During the notice period, is an employee allowed to take sick leave? If not, can the employer deduct the sick leave from the employee’s end-of-service benefits?
Additionally, what is the legal basis for this? Specifically, which law or ministerial decision governs this matter?
Apr 4, 2025
139
Can I request reopening a civil case if the judgment was in my absence due to sending notices to the wrong address? 0
Lawyers misunderstood my question. Please read carefully and then guide me.
Case Type: Civil Case
Claim amount: 400,000
Paid: 65,000
Reason: Commercial agreement of supply
Emirate: Ajman
This case was registered in 2022. The judgment was in my absence, as notices were sent to the wrong address.
I was sent to jail. I made a down payment, bailed, and paid some more amount as installments. The total paid amount is AED 65000.
Now, again, an arrest warrant is issued as I did not pay the remaining 335,000 of the claim.
According to me, I had to pay only this amount because the executioner made a wrong claim, not as per the genuine claim.
So I want to reopen the case file.
I want the court to reinvestigate and start the case from scratch.
1) How can I make that request?
2) What documents are required?
3) Chances of reopening of case?
4) Cancellation of arrest warrant
Please guide me in detail, as I will do everything myself, as I cannot afford a lawyer right now.
Apr 4, 2025
73
I booked a hotel stay for Eid through a travel agency and it was canceled two days before Eid. What to do? 0
I booked a hotel stay for Eid through a travel agency two weeks before Eid. The travel agency confirmed the booking on payment.
One day before Eid, the agency reached out, saying they had an issue with the supplier/hotel and the booking would be cancelled.
They offered alternative hotels that didn’t match the original property. I suggested some properties, and they couldn’t arrange them, or they asked for further payment, so I didn’t book anything through them.
What are my rights to a refund and compensation, as I had to book other arrangements separately at a significantly higher cost due to the last-minute prices?
It also caused significant emotional distress, less than 24 hours before the holiday. To which authority can a complaint be made in case of an unsatisfactory outcome?
Both the agency and the hotel are in Dubai.
Apr 4, 2025
67
How can I renew my Ejari if the landlord hasn’t signed the new contract? 0
Hi,
I have been here for 3 years now and paid the increased amount (as per the agreement) for the 4th year.
However, the landlord did not send me back the signed contract, although I have both made the payment for the full year via bank transfer and sent my signed contract to him.
I need to renew my Ejari; however, how can I do it without the landlord's signature?
I have all the previous contracts signed by both parties, along with the Ejari for those contracts.
Apr 14, 2025
15
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