Middle East Legal Resources - Legal Advice Middle East

How can I refund the amount of online tickets in Dubai for fraudulant misrepresentation?

Q: Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn`t read the message properly. It turns out 4,225 got deducted from my account. I immediately called the bank, and they said they can`t reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete. Is there a way to get it back? I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.

How can victims file a group case for fraud, bounced cheques, and misuse of credit cards?

Q: Hello, I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business. Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques. We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation. Thank you!

My wife won custody under the new law. What are my legal options now?

Q: Hello, My wife filed a case against me last December, demanding a divorce and child support. She also requested an extension of the custody age, based on the fact that the new law extends the custody age to 18 years, along with other demands. The ruling was issued 10 days ago, extending her custody age in accordance with the new law. What is my legal position now? Please help me. Thank you very much!

How can we remove a partner from the license if he is present but unresponsive?

Q: Good day! One of our partners on the license has not been in communication since November 2024. He is also in Dubai but is not answering phone calls or replying to messages. What is the procedure to remove his name from the license in this situation without his absence? Please advise!

I had a criminal case in Dubai and it was closed but I cannot get a PCC. What to do?

Q: Salam Sir, I hope you`re doing well. I had a criminal case in Dubai. Now the case is closed, but I want to obtain a PCC. Can I? I already applied for that, but it was rejected. Please help me out. Thanks

Workers’ Rights under Federal Decree-Law on the Regulation of Labour

The UAE has modernized its labor laws with Federal Decree-Law No. (33) of 2021, effective from February 2022, replacing the decades-old legislation. The new law introduces flexible work models, enhances worker rights, and ensures fair wages, leave entitlements, and protection from unfair dismissal. It also strengthens anti-discrimination measures and simplifies dispute resolution. This reform aligns with the UAE’s vision of a balanced, inclusive, and globally competitive labor market.

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Landlord cashed my rent but won’t renew Ejari unless I accept a higher deposit. What should I do?

Q: Hello, I had a rental dispute case with my landlord. Based on the judgment, I paid the entire rent to the landlord, which the landlord has already cashed. He is not issuing the Ejari because he wants to increase the security deposit by 10% every year, which I am not accepting. I have already given the 5% security deposit. The landlord is not accepting it. He is forcing me to sign a new agreement, otherwise he will not renew the lease agreement. Please let me know what I should do.

Can an international supplier still sue me in 2025 for unpaid stock delivered in 2019?

Q: Hello, I own and run a company. We received stock from an international supplier in 2019. However, we were unable to pay due to financial circumstances. The supplier is now threatening to file a civil case in 2025. Is there a limitation period within which they can still pursue this debt?

Can I travel and return to the UAE during an ongoing labor case against my employer?

Q: Hello, I have filed a case against my employer, and the session is still ongoing in the Dubai court. Can I travel outside the UAE and then come back?

Can I get my deposit back if the seller didn’t inform me about the fee before payment?

Q: Hello, If I paid a 5% deposit for an off-plan apartment but the seller did not inform me about the fee and asked me to pay the deposit beforehand, can I get my deposit back because of being deceived by the seller?

I’m on overstay since a couple of months. Is it possible for me to get a visa with ongoing cases?

Q: I’ve been on overstay for a couple of months. Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)? If so, what would be the process?

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I purchased a tour voucher from a holiday agency in Dubai and could not use due to a visa issue. Can I still claim it?

Q: I purchased a tour voucher from a holiday agency in Dubai in 2023 worth AED 4239.00, but was not able to use it due to a visa problem. I have constant email and communication through phone with them, and they informed me back then that my voucher will be available and has no expiration date that I can use anytime I want. Now I wanted to use it, so I called them last Saturday, 31st May 2025, and they told me it has already expired due to the new policy. Can I still claim and ask for my money back?

Can a client deposit a security cheque due to site delays, despite 50% of the work being done?

Q: Hello, I am currently employed as a subcontractor to work on a project in Dubai. As a general practice, I have provided a security cheque against the advance payment, and the client is now threatening to deposit the cheque even after completing more than 50% of the works due to various delays on site. Is this legal? What steps can I take to protect myself?

Cargo from Dubai to India arrived late and damaged. What should I do?

Q: Hello, I had sent a cargo from Dubai to India. I received the cargo late and with 35% damage. My TV, for which I had paid AED 1500 separately as cargo fees, was received after nearly 2 months in a completely damaged condition. The cooking range was received after nearly 6 months and had superficial damage. They are not replying to my emails but are only responding through WhatsApp. Could anyone please guide me?

UAE Travel Ban: What You Need to Know in 2025

The UAE travel ban may be imposed on a person on various grounds, for instance, as the result of criminal offences, unpaid loans, breach of immigration laws or family matters. Implications of such a ban can be financially severe and daunting for the affected person. This article aims to give readers a clear understanding of what is the UAE travel ban, what are the grounds and procedures for its imposition and removal, how to check if the person is banned from travelling and other related topics.

How to waive or reduce the penalty for my expired company license and cancel it?

Q: Dear Lawyer I hope this message finds you well. I set up a business license in a free zone in 2023. Unfortunately, the license expired in September 2024, and due to being occupied with other matters, I was not aware of the penalties associated with the expiration. I recently attempted to cancel the license but was informed that a significant penalty has accrued. When I inquired about cancelling my visa first, I was told that it’s not possible to proceed without addressing the license issue. Could you please advise if there is any legal way to waive or reduce this penalty? I would greatly appreciate your guidance on how to resolve this situation with minimal cost.

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