Questions & Answers
How can I remove overstay fines so that my new employer can issue my visa?
I am writing to seek your legal advice regarding a complex immigration issue involving a person currently overstaying in Abu Dhabi.
His visa has expired, and although he received a job offer from a company in January 2025, the new visa process has not moved forward due to outstanding fines.
To resolve the issue, he applied to the court in November 2024 to request a reduction in the overstay fine.
He received a notification/link in January 2025 to visit immigration, but unfortunately, he could not attend due to serious health issues related to uric acid, which left him unable to walk.
Additionally, he was unable to seek medical help due to the lack of health insurance and severe financial difficulties.
He is now in a position where he wants to regularize his status in the UAE, clear any pending issues, and find a job to support his family.
We kindly request your guidance.
We would greatly appreciate your support in helping to resolve this matter in the best possible way.
Thank you
Hi,
With proper documentation and legal support, it is possible to regularize your status in Abu Dhabi despite the current overstay and health challenges.
Addressing the fines through the court, providing medical evidence, and working closely with your prospective employer and immigration authorities are the most effective ways forward.
If you need further assistance or representation, please let me know.
Hello,
Explain the circumstances clearly, including the health issues that prevented them from attending the appointment. Given the urgency of the situation, it would be beneficial to directly contact immigration or the relevant government department to request a rescheduled appointment or a grace period to regularize their status.
If the person’s case is still pending before the court, they may need to provide evidence of their situation, including health issues and financial struggles, to request leniency in reducing or waiving the fines.
Dear D.,
Thank you for reaching out.
This is indeed a sensitive situation. Overstay cases involving health issues and pending fines can often be resolved through proper legal channels, especially if there is medical justification and a genuine intention to regularize one’s status.
We recommend taking immediate legal steps to request reconsideration from the relevant immigration authority, supported by medical records and evidence of hardship.
Our office can assist with preparing the necessary documents and representing the case to improve the chances of a favorable outcome.
To proceed, you may either book a legal consultation through our website or authorize our office to act on your behalf.
We’re here to support you every step of the way.
Best regards,
Submit a formal mercy petition to the Federal Authority for Identity and Citizenship, Customs and Ports Security (ICP) in Abu Dhabi.
Attach:
- A copy of the expired visa.
- A new job offer.
- A recent medical report proving illness and temporary disability.
- Proof of lack of insurance or sufficient income during the previous period.
- Any correspondence proving the previous application.
It may be stated that the applicant was unable to attend due to his health condition and is now in a position to settle the violation and resume his work life.
I can see how overwhelming this situation has become for you: an expired residence visa, daily overstay fines accumulating since last year, and a missed immigration appointment because of serious health problems that left you unable to walk or even obtain medical insurance.
The good news is that the UAE system does allow humanitarian solutions when genuine hardship is shown, and there are practical steps we can take right away to regularise your status and unlock the new employment visa that has been waiting since January.
What can be done now?
Humanitarian fine-reduction request
Immigration in Abu Dhabi will consider a waiver or substantial discount of overstay penalties where medical incapacity prevented timely compliance. We prepare a concise petition supported by:
• recent hospital or clinic records confirming the uric-acid–related immobility;
• your prospective employer’s letter confirming the January job offer and willingness to proceed once your status is cleared;
• a brief affidavit explaining why you could not attend the January appointment and how you have no outstanding police or civil cases.
Once filed, decisions typically issue within two to four weeks; in many cases, the fines are cut to a token amount or waived entirely.
Reactivation of the missed immigration appointment
Because the original link has expired, we can request a new appointment slot through the Crisis & Disasters committee desk at the main immigration building. A lawyer’s request on official letterhead usually accelerates this.
Medical insurance bridge solution
Even a basic emergency-only policy (costing roughly AED 600) is enough to demonstrate compliance and avoid future delays.
We can arrange this policy in 24 hours, so you have coverage before your next immigration visit.
Linking the employment visa
Once fines are settled or an instalment plan is granted, the company can instantly file the status-change application within the country, saving you the cost and risk of an exit-re-entry.
Exit-and-return fallback
If immigration declines a waiver, we negotiate a lump-sum reduction at the payment counter, obtain an exit permit, and coordinate a same-day re-entry on a new employment or visit visa so you can start work and support your family without further obstacles.
I have handled dozens of similar overstay cases, and with proper documentation, the authorities are generally sympathetic, particularly where health issues and confirmed employment are involved.
Let’s discuss the paperwork and fees and get your petition filed this week so the fines stop growing and your job offer is preserved.
Please reach me on WhatsApp or by phone at your earliest convenience, and we will set up a brief call to map out the next steps.
Kind regards,
Suhail Rana
Advocate & Legal Consultant

Thank you for contacting us via Legal Advice Middle East
In such humanitarian cases involving visa overstay, health complications, and financial hardship, the UAE authorities may consider leniency, but the matter must be handled with legal precision and proper documentation.
Since the person missed the immigration appointment due to genuine medical reasons, a new petition with supporting medical reports and a request for reconsideration may be submitted through proper legal channels.
At Rashid Al Kaitoob Advocates & Legal Consultants, we have successfully handled similar cases for overstaying individuals who could not attend immigration procedures due to health or other exceptional conditions.
We were able to secure fine reductions or allow re-application through legal representations supported by medical and humanitarian evidence.
We can assist by:
- Filing a new request with updated medical documents and financial statements
- Representing him at immigration or court if required
- Exploring legal pathways to resolve overstay and help obtain legal residency again
You may schedule a 20-minute free session with our legal advisor. A detailed consultation is paid unless we are appointed, in which case it becomes complimentary.