Questions & Answers

Q: Hi. Myself is S. I`ve paid AED 16,000.00 to a holiday company named "-----" in Dubai for a vacation package of 18 nights stay in 4-star hotels along with 2+1 Europe return tickets. I`ve applied for my vacation starting from 1 June to 12 June 2019, but they have offered me 2-star hotels and asked me to confirm the booking option. I refused to confirm it since the contract is to provide 4-star hotels along with flight tickets. They replied to me that we already provided the hotel option available with us and they will check with their supplier for other options and they will provide if available with them. I replied to them that they`re obligated to provide me 4-star hotels so the statement is not acceptable. Unfortunately, as of now, they didn`t give me any reply, bookings, flight tickets...etc. I felt that they are trying to delay the hotel options and tickets in order for me to accept their proposal or cancel my vacation. Please advise on this matter.

Non-competition clause and its application in the UAE

Q: Dear Sir, I am an Indian residence in Dubai for the last 24 years. I worked in a company with an unlimited contract for the last 14 years (from 2004) and left 15th March 2018. My first unlimited labour contract was made in 2004. After that, it has been updated in 26-9-2017. In the meantime, it is between my employer and me whenever they revise my salary they make a contract of 5 to 6 pages with the company rules and do`s & don`ts. In that, they mentioned that as below: "The employee shall not, without the prior written consent of the employer, at any time during the period of 24 Months from the date on which he ceases to be employed by the employer take up part or full-time employment in any business where the Employer operates, or have shown good intention of operating, which in any way could be construed as being of a competitive nature to that of the Employer` business."

Commercial recovery of outstanding dues from a company

Q: I have a small consulting firm. I did some work for a UAE based firm for which the total invoice value is around AED 33k. Invoices are pending for 6 months or more and the other party is not responding well. However, they continue their activities and pay other contractors. Can something be done to recover my due payment asap? I have a signed agreement and work correspondence in writing.

Possibility of a travel ban for pending payments of credit card

Q: Sir, I have 2 credit cards. The payment is pending for the last 4 months. One card limit is 3000 and the other card limit is 8000. Can the bank put a travel ban against me?

Consequences of rejecting job offer and accepting another offer

Q: I had a job offer from company A in the UAE & I had accepted it & they had sent me a visit visa issued by some travel agency. I haven`t yet entered the UAE & still in India. Now, I have a 2nd offer from company B from a free zone in the UAE & I want to accept this offer. What will be consequences if I accept the 2nd job offer of Company B? Can company A can take any action like a ban on entry or employment? How can the employer B get a visa for me? Kindly guide me what steps are needed to be taken care of. Your urgent reply is highly appreciated. Thank you

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Calculation of unused leave salary upon termination

Q: An employee has worked for 1.5 years. He had taken only 30 days of annual leave in these years. He has been terminated. How to calculate his unused leave salary?

الرجوع عن استئجار شقة من بنك واسترداد الشيكات بسبب تسريب

س: استأجرت شقة من البنك ولكن الشقة تعاني من تسريب في سقف الحمام لم يستطيعوا معالجته مما جعلني اضطر للانتقال إلى سكن آخر. البنك يحتفظ بالشيكات التي وقعتها لهم ويرفض تسليمي إياها بسبب تسليمي للشقة قبل انتهاء مدة العقد. الآن استحقت الدفعة الجديدة للبيت وارتجع الشيك. فأنا لا أريد الدفع لهم بسبب اضطراري لترك الشقة. ماذا أفعل؟

Inspection of police records before returning to the UAE

Q: Hello, I am British and lived in Dubai 2015-2017. My fiancé was unable to purchase a SIM card, so I bought one on his behalf which is linked to my passport. We have since ended the relationship and things turned bad between us. He is not a good person and has many police cases. I would like to return to Dubai but I am worried these cases could be linked to me because of his SIM card. I did travel to and from the UK whilst he had police cases and had no problem but it has been two years and I am very worried about getting arrested for his crimes. I am happy to pay for a check on my passport if someone could help. Many Thanks H.

Labour case court fees and exemption from payment

Q: Our labour case was filed in Fujairah court. The court asked us to pay almost AED 5000 for registering the case and electronic services. Is it mandatory to pay the fees?

The procedure of status check due to unpaid loans

Q: Hello, I need to know if my husband has any open loans in the UAE, open police cases or travel bans. How to know this? Thanks

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Bank settlement of credit card to avoid legal action

Q: I had a credit card balance of AED 71000 to a bank in the UAE. I asked and was given a settlement offer of AED 60000 (credit limit of card) for 12 months payment period which I started paying last Nov. 2018. On February 2019, our salary came late and I paid the bank on the 26 of February instead of 18 Feb due date. I was in communication with one of collection officer of the bank during that delay period. I made the payment on time in March and April of 2019. I was called by another collection officer on 5 May 2019 asking me for payment due on my card because according to her, my settlement offer had been cancelled. I had asked the bank for reconsideration because I had only a few months left to complete the payment. I`m waiting for response up to now. What are my options if the bank rejected my request?

Checking reasons for blacklisting after leaving without any liabilities

Q: Hi I have left the UAE as my contract wasn`t renewed. Before leaving, I have cleared all my bank dues and paid the bills as well. However, while reapplying for work visa again, I was told that I have been blacklisted. I don`t know how and why. How can I know what has happened?

Checking criminal records from outside the UAE

Q: I am based in the UK and looking to employ someone who is now back to the UK but was based in Dubai. I need to do a background check to find out if they have any criminal record whilst based in the UAE. Is there any way of checking?

Relocating from the UAE and its effect on your existing liabilities

Q: Hello, I am planning to relocate to Qatar by cancelling the current job in the UAE. I have credit card liabilities in the UAE. I would like to know if my visa is cancelled with gratuity settlement, will I be caught in the airport while travelling in India with the current liabilities with credit cards?

Right of the child to decide the custodian after divorce

Q: Is there a law or decree stating that a child (age 14) cannot be forced to live with one parent, in particular, if they do not want to (after a divorce)? Does the child have the choice?

Features of a real offer letter and avoiding fake offers

Legal action against a travel agency for breaching agreement