Hello, I have filed a case against my employer, and the session is still ongoing in the Dubai court. Can I travel outside the UAE and then come back?

Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones. I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams. This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for. How can this matter be resolved?

Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn't read the message properly. It turns out 4,225 got deducted from my account. I immediately called the bank, and they said they can't reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete. Is there a way to get it back? I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.

Hello, I had a rental dispute case with my landlord. Based on the judgment, I paid the entire rent to the landlord, which the landlord has already cashed. He is not issuing the Ejari because he wants to increase the security deposit by 10% every year, which I am not accepting. I have already given the 5% security deposit. The landlord is not accepting it. He is forcing me to sign a new agreement, otherwise he will not renew the lease agreement. Please let me know what I should do.

Hello, A customer based in Dubai booked a public experience online on the website of a reputable business based in Dubai. The customer came to the business location, the team was ready to provide the experience as per her booking. The customer started to shout loudly, claiming that she was expecting a private experience. She refused to do the experience and left. Then she started calling the Management claiming a refund. The Management explained that as per the T&Cs, experiences booked online are public. The Management offered as a goodwill gesture to refund the customer after deducting the cost of preparations that were paid by the business to set up the experience. The customer refused. The customer used her Instagram account and as an influencer + Google review to launch a campaign against the business reputation, inciting her audience/people not to use the business services. She used signs of alert/warnings. Is there a law that punishes such public incitement in the UAE?

Hello, I have filed a case against my employer, and the session is still ongoing in the Dubai court. Can I travel outside the UAE and then come back?

I purchased a tour voucher from a holiday agency in Dubai in 2023 worth AED 4239.00, but was not able to use it due to a visa problem. I have constant email and communication through phone with them, and they informed me back then that my voucher will be available and has no expiration date that I can use anytime I want. Now I wanted to use it, so I called them last Saturday, 31st May 2025, and they told me it has already expired due to the new policy. Can I still claim and ask for my money back?

Hello, I had sent a cargo from Dubai to India. I received the cargo late and with 35% damage. My TV, for which I had paid AED 1500 separately as cargo fees, was received after nearly 2 months in a completely damaged condition. The cooking range was received after nearly 6 months and had superficial damage. They are not replying to my emails but are only responding through WhatsApp. Could anyone please guide me?

Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones. I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams. This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for. How can this matter be resolved?

Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn't read the message properly. It turns out 4,225 got deducted from my account. I immediately called the bank, and they said they can't reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete. Is there a way to get it back? I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.

Good morning, I have two kids. Their father is in critical care and is not able to communicate, and we have been divorced for more than seven years. The other side of the family is not communicating with the kids about the father's whereabouts for them to visit him, and they have not been in touch with the kids for the past two weeks due to family issues that took place in court regarding guardianship of the kids. How can I find a way for our kids to know what is going on with their father and his condition without reaching out to them, to avoid any further escalation? My daughter has tried to call them, but there was no response. Please advise!

Hello, What can I do if I was absent from the hearing because of improper information and they gave judgment in my absence?

I am working in the private sector, and currently I am in the probation period. I got a government job, so I submitted a one-month resignation notice. My current company rejected my one-month notice and ordered me to serve a three-month notice (as per the contract). I enquired with One Time Centre, and as per their advice, after one month, I can stop work and register a complaint against my company. For this matter, how will the UAE law help me to solve it?

Hello, The company has a policy allowing employees to work from home once per week. Now, employees are asking if overtime is applicable for those who work from home as well. Could you please clarify? Thank you!

Hello, Is it allowed for a company to terminate an employee because the employee refused to do work not stated in the contract?

Hello, I have filed a case against my employer, and the session is still ongoing in the Dubai court. Can I travel outside the UAE and then come back?

I’ve been on overstay for a couple of months. Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)? If so, what would be the process?

Hello, I had a rental dispute case with my landlord. Based on the judgment, I paid the entire rent to the landlord, which the landlord has already cashed. He is not issuing the Ejari because he wants to increase the security deposit by 10% every year, which I am not accepting. I have already given the 5% security deposit. The landlord is not accepting it. He is forcing me to sign a new agreement, otherwise he will not renew the lease agreement. Please let me know what I should do.

Hello, I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business. Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques. We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation. Thank you!

Hello, A customer based in Dubai booked a public experience online on the website of a reputable business based in Dubai. The customer came to the business location, the team was ready to provide the experience as per her booking. The customer started to shout loudly, claiming that she was expecting a private experience. She refused to do the experience and left. Then she started calling the Management claiming a refund. The Management explained that as per the T&Cs, experiences booked online are public. The Management offered as a goodwill gesture to refund the customer after deducting the cost of preparations that were paid by the business to set up the experience. The customer refused. The customer used her Instagram account and as an influencer + Google review to launch a campaign against the business reputation, inciting her audience/people not to use the business services. She used signs of alert/warnings. Is there a law that punishes such public incitement in the UAE?

Hello, I had a rental dispute case with my landlord. Based on the judgment, I paid the entire rent to the landlord, which the landlord has already cashed. He is not issuing the Ejari because he wants to increase the security deposit by 10% every year, which I am not accepting. I have already given the 5% security deposit. The landlord is not accepting it. He is forcing me to sign a new agreement, otherwise he will not renew the lease agreement. Please let me know what I should do.

I recently purchased a rented apartment in Abu Dhabi and agreed to honor the existing lease. After the transfer, I discovered that the lease is not a Tawtheeq contract, meaning it is not officially registered. Since I am not receiving rent (as it was a non-refundable arrangement with the seller), I prefer not to issue a new Tawtheeq. I also want to avoid a formal notice to vacate to prevent disputes, as I plan to move in. However, I have already informed the tenant that I will not be renewing the lease. I need legal advice on the implications of proceeding without a Tawtheeq contract. What are my risks, especially if the tenant refuses to move out? What legal actions, if any, can the tenant take in this situation?

My brother has been working for a company for 11 years. In the last 3 weeks, he had an incident/accident and scratched a plane since he only had 1 person to assist him as the company was not hiring enough people. Senior staff like him are working more to train inexperienced new hires which adds to their workload working almost 12 hours/day including travel to DWC. The pilot said it was aesthetic and could be painted over but a police investigation ensued. Last week 3 managers and HR talked him down as the investigation concluded. He was terminated immediately with only this month's pay and his 11-year gratuity will not be given by the company. It was not gross negligence or malicious intent, he just didn’t have enough people to help him. He owned up to the mistake and reported the incident within 24 hours. Can he fight for the gratuity?

A person currently under a deportation order wishes to appoint a trusted person with Power of Attorney (POA) to manage their financial and legal matters, including access to their bank account and other obligations. What is the process for obtaining and registering a POA in this situation? Can it be done while they are still in custody, and what steps should they follow to ensure? Please help.

Dear Sir/Madam, The Dubai Court has frozen my bank account because I was late on an alimony payment. The money was automatically deducted from my salary this month. Will the court automatically unfreeze the account once this is done, or will I need to petition the court to issue an order to unfreeze it?

Good day, I am a landlord, and my tenant filed a case with the RDC. The verdict was in his favor, and I am to pay the financial claim, which is the fees and expenses of the case. The tenant asked for a specific amount, which is higher than the official receipt that the RDC provided. So, I have paid that exact amount directly to the tenant. Naturally, the tenant asked for more. May I ask for guidance regarding the procedure? It has not been 15 days since the verdict, so I have been told by the RDC that the case is not final, and I must wait for the execution file to determine the exact amount. While I am happy to wait for that, my tenant has been threatening to open an execution file if I do not pay before the 15th day. She mentioned a travel ban as well. I feel lost and uncomfortable with the situation. Please help me understand the procedure.

Hello, I have filed a case against my employer, and the session is still ongoing in the Dubai court. Can I travel outside the UAE and then come back?

Hello, I own and run a company. We received stock from an international supplier in 2019. However, we were unable to pay due to financial circumstances. The supplier is now threatening to file a civil case in 2025. Is there a limitation period within which they can still pursue this debt?

In 2018, I was involved in a dispute concerning unpaid rent related to a property managed by [-----] under the jurisdiction of the Land Department. [----] proceeded with legal action, resulting in a civil case and the imposition of a travel ban. A civil case had been reported in an Arabic-language newspaper. Not being fluent in Arabic, I missed the Land Department hearing, and the obvious outcome included an order for payment and a travel ban, but I had already left the country by that time. questions: Statute of Limitations: After how many years does such a civil case expire under UAE law, thereby allowing me to legally return to Dubai without facing arrest or enforcement actions? International Travel: Am I currently at risk of arrest or extradition if I travel to non-GCC countries like India or Pakistan? Forgive my brevity and rudeness due to 1000-character limits

Hello, According to UAE labor law, is it correct that weekends before the start date and after the end date of annual leave are not counted? Example: if the leave is applied from Monday to Friday, how many days should be deducted from the annual leave balance?