Hello, A customer based in Dubai booked a public experience online on the website of a reputable business based in Dubai. The customer came to the business location, the team was ready to provide the experience as per her booking. The customer started to shout loudly, claiming that she was expecting a private experience. She refused to do the experience and left. Then she started calling the Management claiming a refund. The Management explained that as per the T&Cs, experiences booked online are public. The Management offered as a goodwill gesture to refund the customer after deducting the cost of preparations that were paid by the business to set up the experience. The customer refused. The customer used her Instagram account and as an influencer + Google review to launch a campaign against the business reputation, inciting her audience/people not to use the business services. She used signs of alert/warnings. Is there a law that punishes such public incitement in the UAE?

Good day! One of our partners on the license has not been in communication since November 2024. He is also in Dubai but is not answering phone calls or replying to messages. What is the procedure to remove his name from the license in this situation without his absence? Please advise!

Hello, I'm living outside the UAE now. Can I get a police clearance for US immigration purposes even though I had a case and was deported in 2022?

Hello, I had a cheque bounce case filed against me in Dubai, but I’ve now settled it with the complainant. The case has been with the Public Prosecution, and I’ve already submitted the notarized settlement documents. It’s been 5 days since submission, and when I checked with the legal team, they couldn’t give me a clear timeline on how long it might take for the case to be withdrawn and for me to receive clearance. Does anyone here have experience with this process? How long did it take for your case to be closed after submitting the notarized withdrawal request? Should I expect it to be done in a few days, or could it take longer? Thanks in advance!

Hello, I have filed a case against my employer, and the session is still ongoing in the Dubai court. Can I travel outside the UAE and then come back?

Hello, A customer based in Dubai booked a public experience online on the website of a reputable business based in Dubai. The customer came to the business location, the team was ready to provide the experience as per her booking. The customer started to shout loudly, claiming that she was expecting a private experience. She refused to do the experience and left. Then she started calling the Management claiming a refund. The Management explained that as per the T&Cs, experiences booked online are public. The Management offered as a goodwill gesture to refund the customer after deducting the cost of preparations that were paid by the business to set up the experience. The customer refused. The customer used her Instagram account and as an influencer + Google review to launch a campaign against the business reputation, inciting her audience/people not to use the business services. She used signs of alert/warnings. Is there a law that punishes such public incitement in the UAE?

Hi, My tenant was not paying rent, so I filed a case and won it. The court has given a bailiff eviction date of 7th July. The tenant also has outstanding rent plus court fees to pay. The tenant called me and proposed an out-of-court settlement. She is offering to hand over the keys today, along with her furniture, to compensate for the outstanding rent. I don't trust the tenant as she has lied many times. She's asking me to come visit the apartment to look at the furniture and take the keys. 1. Please advise if it's ok to visit the apartment and take the keys and furniture without involving the bailiff. Do I need to report the furniture adjustment against the rent due to the court? 2. Can she create any other problem on my physical visit, although I have WhatsApp messages of her request? 3. Can she request payment installments from the court if I don't agree to take her furniture? 4. Can I write down the settlement with her on a plain piece of paper with her signature?

Good day! One of our partners on the license has not been in communication since November 2024. He is also in Dubai but is not answering phone calls or replying to messages. What is the procedure to remove his name from the license in this situation without his absence? Please advise!

Hello, Is it okay to give birth in the UAE if the mother is single and the father is married? Will there be any problem with that, as long as the parents declare that they are the biological parents to obtain the child's birth certificate?

Hello, I had a cheque bounce case filed against me in Dubai, but I’ve now settled it with the complainant. The case has been with the Public Prosecution, and I’ve already submitted the notarized settlement documents. It’s been 5 days since submission, and when I checked with the legal team, they couldn’t give me a clear timeline on how long it might take for the case to be withdrawn and for me to receive clearance. Does anyone here have experience with this process? How long did it take for your case to be closed after submitting the notarized withdrawal request? Should I expect it to be done in a few days, or could it take longer? Thanks in advance!

Good morning, I have two kids. Their father is in critical care and is not able to communicate, and we have been divorced for more than seven years. The other side of the family is not communicating with the kids about the father's whereabouts for them to visit him, and they have not been in touch with the kids for the past two weeks due to family issues that took place in court regarding guardianship of the kids. How can I find a way for our kids to know what is going on with their father and his condition without reaching out to them, to avoid any further escalation? My daughter has tried to call them, but there was no response. Please advise!

Hello, What can I do if I was absent from the hearing because of improper information and they gave judgment in my absence?

I am working in the private sector, and currently I am in the probation period. I got a government job, so I submitted a one-month resignation notice. My current company rejected my one-month notice and ordered me to serve a three-month notice (as per the contract). I enquired with One Time Centre, and as per their advice, after one month, I can stop work and register a complaint against my company. For this matter, how will the UAE law help me to solve it?

Hello, The company has a policy allowing employees to work from home once per week. Now, employees are asking if overtime is applicable for those who work from home as well. Could you please clarify? Thank you!

Hello, Is it allowed for a company to terminate an employee because the employee refused to do work not stated in the contract?

Hello, A customer based in Dubai booked a public experience online on the website of a reputable business based in Dubai. The customer came to the business location, the team was ready to provide the experience as per her booking. The customer started to shout loudly, claiming that she was expecting a private experience. She refused to do the experience and left. Then she started calling the Management claiming a refund. The Management explained that as per the T&Cs, experiences booked online are public. The Management offered as a goodwill gesture to refund the customer after deducting the cost of preparations that were paid by the business to set up the experience. The customer refused. The customer used her Instagram account and as an influencer + Google review to launch a campaign against the business reputation, inciting her audience/people not to use the business services. She used signs of alert/warnings. Is there a law that punishes such public incitement in the UAE?

Good day! One of our partners on the license has not been in communication since November 2024. He is also in Dubai but is not answering phone calls or replying to messages. What is the procedure to remove his name from the license in this situation without his absence? Please advise!

Good day, I am a landlord, and my tenant filed a case with the RDC. The verdict was in his favor, and I am to pay the financial claim, which is the fees and expenses of the case. The tenant asked for a specific amount, which is higher than the official receipt that the RDC provided. So, I have paid that exact amount directly to the tenant. Naturally, the tenant asked for more. May I ask for guidance regarding the procedure? It has not been 15 days since the verdict, so I have been told by the RDC that the case is not final, and I must wait for the execution file to determine the exact amount. While I am happy to wait for that, my tenant has been threatening to open an execution file if I do not pay before the 15th day. She mentioned a travel ban as well. I feel lost and uncomfortable with the situation. Please help me understand the procedure.

Hello, I have filed a case against my employer, and the session is still ongoing in the Dubai court. Can I travel outside the UAE and then come back?

Hello, I own and run a company. We received stock from an international supplier in 2019. However, we were unable to pay due to financial circumstances. The supplier is now threatening to file a civil case in 2025. Is there a limitation period within which they can still pursue this debt?

Hello, If the company loses my passport, what can I do?

Good day! One of our partners on the license has not been in communication since November 2024. He is also in Dubai but is not answering phone calls or replying to messages. What is the procedure to remove his name from the license in this situation without his absence? Please advise!

Hello, Is it okay to give birth in the UAE if the mother is single and the father is married? Will there be any problem with that, as long as the parents declare that they are the biological parents to obtain the child's birth certificate?

I’ve been on overstay for a couple of months. Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)? If so, what would be the process?

Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones. I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams. This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for. How can this matter be resolved?

Hello, Is it okay to give birth in the UAE if the mother is single and the father is married? Will there be any problem with that, as long as the parents declare that they are the biological parents to obtain the child's birth certificate?

Hello, If acquitted by the appeal court, is the travel ban and wanted status automatically removed? I mean, an innocent verdict was issued by the first instance court, then it was appealed, and after that, the travel ban was there. Now, the appeal court has issued an acquittal from all charges; so is the travel ban still there, or is it automatically removed after the judgment is issued?

Hello, My husband is in jail and the case is still under investigation, but the complainant wants to settle and withdraw the case. Is it possible for my husband to get out of jail on the same day the case is withdrawn?

Hello, If the tenant is evicted due to renovation, once the renovation is done, can the landlord rent the property to a new tenant, or does the landlord have to wait for 2 years?

Hello, I had a fraudulent and unauthorized transaction on my credit card, but the bank is saying no action can be taken as it happened outside the country. We approached the police, but they are saying to proceed legally as it happened outside the country.