Q: A couple of years ago, I rented a space in a warehouse (not the whole warehouse) to place my business items. However, the warehouse was hit by floods in Jan 2020 and my items were fully damaged. Since then, they keep saying that they are not responsible but, 'by luck', they did have an insurance policy that is willing to cover 1/3 of the cost of the goods. I don't have a signed contract with them, but I do have the original quote and the monthly invoices that they sent. The original quote also mentions insurance in case of total damage, which was actually one of the reasons I decided to go ahead with them. I have talked with a couple of lawyers on the phone but they all said exactly opposite things, which I believe that this is because they probably have never dealt with a similar case, so I hope I can find someone who actually knows what the law says and can support accordingly. I don't mind starting a court case, but I need to know if the commercial law is on my side and that they are fully liable.

Q: Dear Sir/Madam, I filed a complaint with the Insurance Authority against an insurance company because my car got flooded. The case was escalated to the dispute resolution committee, which denied my compensation request because the car was first declared a total loss, but later it was found to be repairable. I want advice and to know how I can appeal this decision.

Q: I took insurance policies with a reputable company. There is initial contribution period of 2 years, wherein you cannot withdraw or touch your own money. Both policies started around April 2014 and I paid diligently until October 2015. The monthly contribution is around AED 2100 per month. I stopped the other plan briefly then continued to pay until around April 2016. Because of more financial difficulties, I was not able to pay my monthly contribution starting April 2016. My financial adviser said that my money is still there until maturity. When I checked again, my policy is gone along with my contribution. The call centre agent said it went to the charges. I have another plan, which is also untouchable at the moment. The financial adviser did not tell me anything about it. I want to complain about the insurance company, as well as the broker where my financial adviser works. Is there any legal way to recover that money? I hope you can help me.

Q: Dear Sir/Madam, Seeking legal help for a dispute with a shipping company. They are holding onto our goods because, during the Dubai floods, they were closed and refused delivery. We urgently need legal help to resolve this, as the storage charges are increasing each day. Can you please advise on how to proceed?

Q: Dear Sir/Madam, I rented out a machine two weeks ago. Today, I received news that it burst into flames at the worksite. Can I claim compensation for the machine and the lost business opportunity until it gets replaced?

Q: Dear Lawyers, Our company holds a property management license in Dubai, UAE. Recently, we entered into a management contract with the landlord of a certain building under our supervision. It has come to our attention that there are "partition" housing units within the building. We are aware that these partitions exist and have identified them as potential fire hazards. In the unfortunate event that a fire does break out, we seek clarification on the matter of responsibility. Specifically, we need to understand who would be held accountable and potentially face imprisonment under such circumstances. Will our company be held responsible along with the managers under the license? Your guidance on this matter would be greatly appreciated to ensure we are fully compliant with local regulations and take appropriate actions to mitigate any risks.

Q: Hello, My friend has just come back from traveling to find his storage space burnt down in Dubai. He is a photographer and musician with high-value items. Everything has been burnt down. What does he do now?

It has been reported that the UAE has witnessed its heaviest rainfall in 75 years from late Monday the 15th of April till Tuesday night the 16th of April. The weather department recorded the highest rainfall in Al Ain, reaching 254 mm in less than 24 hrs and this was an exceptional event. We introduce in this article the details for claiming losses and damages from insurance.

An interview-format article covering the topic of force majeure in the UAE, in light of COVID-19. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.

The law promulgates UAE Civil Procedures Code (Civil Procedure Law) which governs civil procedures in the United Arab Emirates, including the prosecution before the courts, litigation and execution.