Questions & Answers
Questions & Answers
5 available 5 • View allFiling a complaint against a shipping company due to delivery delay

5
Q: Greetings,
I sent a shipment of around 40k of value to France from Dubai on the 25th of August. During the communication with the shipping company, I was informed that it will take 6-7 days.
It is the 7th of September today and until now they are unable to give me an update on where my shipment is. Moreover, this delay has cost me extra money on having to postpone the ticket of the receiver in France and his extra stay expenses.
Is there any official complaint, or any actions that I can take against such an unprofessional company?
Appreciate your reply!


Sep 7, 2022
2308
Shipping contract dispute: Importance of 'entire agreement clause'
2
Q: Hi,
I have a contract with a moving company to ship my possessions from Abu Dhabi to Melbourne. The moving service is paid in full. There are storage charges of approx AED1200 pending and this is no issue for me to pay.
I raised a query about reassembly of furniture at the destination, the contract contradicted verbal advice so before signing the contract I crossed out the parts saying that I do not receive reassembly of my furniture at the destination and highlighted this to the moving company - they did not dispute this.
The company have now refused reassembly service so I suggested we remediate the issue by reducing the amount owed for storage fees, as I will need to hire a contractor at the destination to assemble the furniture. Now the moving company is holding my shipment until I pay the storage fees, AND are refusing to approve reassembly service.
What are my options?
Thank you

Nov 16, 2017
470
The right to sue a sea cargo company for failing to deliver a package
21
Q: I have sent a parcel through a sea cargo service company from the UAE to India. My parcel has not been delivered yet.
The booking date is 10-12-2020 and until now, 14-04-2021, the parcel is not delivered, almost 5 months.
The cargo agency is not giving the date of delivery and saying that the parcel is in the Indian port (Mumbai). The same will be cleared from the Customs of India then delivered.
Kindly advise how to solve the issue.
Is it possible to make a complaint in the UAE?

Apr 14, 2021
2146
Shipping company holding goods due to floods, storage charges increasing. What now?




3
Q: Dear Sir/Madam,
Seeking legal help for a dispute with a shipping company.
They are holding onto our goods because, during the Dubai floods, they were closed and refused delivery. We urgently need legal help to resolve this, as the storage charges are increasing each day.
Can you please advise on how to proceed?





+4
May 14, 2024
160
What to do if a 30 kg cargo from Sharjah to India has not arrived after four months?




1
Q: Dear Lawyers,
This March, I sent a 30 kg cargo from Sharjah to India. It is now July, and I still have not received my parcel.
What should I do?
Please let me know!





+1
Jul 29, 2024
88
Legal blog
2 available 2 • View allContracts 101: Official Agreements to WhatsApp Messages 2
An interview-format article covering the topic of contracts in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Mar 3, 2021
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Online POA and Other Notary Public Services in the UAE 28
With the introduction of the new procedures for obtaining a power of attorney (POA) remotely in the UAE, after it was mandatory to appear in person in front of the notary public as a global rule to ensure the identity and intention of the person requesting a POA, we put between your hands this brief guide for how you get it done.
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Laws & Regulations
2 available 2 • View allFederal Law No. (18) of 1993 Issuing the Commercial Transactions Law 19
This Law applies to merchants, as well as to all acts of commerce carried out in the UAE by any person even though he be not a trader. Commercial matters regarding which specific Federal laws are issued shall be subject to the provisions of such laws, and to the provisions hereof which do not contradict with said laws.
Sep 7, 1993
33065
Federal Law No. (24) of 2006 On Consumer Protection 8
The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.
Aug 13, 2006
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هل يمكن الزواج من إماراتي عسكري متقاعد عالمعاش بدون تقديم موافقه من جهه العمل؟ 0
السلام عليكم
هل يمكن الزواج من إماراتي عسكري متقاعد عالمعاش بدون تقديم موافقه من جهه العمل؟
وإذا تم الزواج فعلاً، هل يتاثر الزوج أو يتعاقب؟
وفي حال لم يقل الزوج مكان عمله، هل المأذون له طريقه ليعرف جهه العمل؟
هل يمكن الزواج عن بعد إذا كان الولي (الأخ) خارج الإمارات ولا يحمل هويه إماراتيه؟
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مع العلم أن الزوج إماراتي متقاعد والزوجه أردنية (مطلقه مع شهادة طلاق صادرة من وزارة العدل بينونة كبرى) وشهادة وفاة ولي الأمر (والدي) من الإمارات، وفحص طبي من الإمارات.
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