Questions & Answers
Filing a complaint against a shipping company due to delivery delay
Greetings,
I sent a shipment of around 40k of value to France from Dubai on the 25th of August. During the communication with the shipping company, I was informed that it will take 6-7 days.
It is the 7th of September today and until now they are unable to give me an update on where my shipment is. Moreover, this delay has cost me extra money on having to postpone the ticket of the receiver in France and his extra stay expenses.
Is there any official complaint, or any actions that I can take against such an unprofessional company?
Appreciate your reply!
Good day,
We at VNZ legal can assist you in this matter.
We can always start by sending a legal notice asking about the reason for the delay.
Depending on the status of the case, we can further claim damages if applicable. We will need further details to discuss more.
Kindly contact us via phone or email for further assistance.
Thank you!
Dear client,
Hope you are doing well!
I am happy to help you in this situation.
You can make a formal complaint with the consumer affairs department.
If the matter is not solved, you can file a civil case.
For any further legal assistance, you can call or email us.
We have a team of knowledgeable and experienced lawyers to provide the legal assistance you need.
We will be happy to help you.
Thanks & Regards,
ABDUL WAHIED
