Questions & Answers
Questions & Answers
3 available 3 • View allClaim for outstanding amounts against provided services

2
Q: Hi,
We are a technical & cleaning service provider. We worked on the facade cleaning of Hotel Apartments and submitted our invoice on the 18th of March 2018.
As per our contract, we receive our payment within 15 days after the submission of the invoice. But this time we are chasing them for the 15 days period which was on April 4, 2018.
Every time we ask, their finance department was replying that the signatory is not available. Yesterday, the 28th of July, we arranged a meeting with their GM and discussed everything with him.
We were shocked that the GM said: "Go to the police, we will not pay you anything." I replied, "Why"? He said, "The management is not willing to pay anything to anyone".
We have the contract with them, a copy of the submitted invoice, and photos of all work progress.
Advise us, what should we do?
Regards,
S. S. H.
Managing Director


Aug 26, 2018
1616
How to claim the amount of an invoice from client who is not paying

1
Q: My firm (based in Dubai) is owed AED 140,000 for providing manpower services to support catering operations for a Dubai-based business head office in Abu Dhabi.
They have failed to pay my invoice since Sept 2017, we keep chasing them all but management changed and they don't bother to attend any emails or calls.
What I'd like to do is recover my money with late fees and all legal fees. It's quite a long time now. They are a reputed group of companies and it seems they are not willing to pay.
Please note that all documents are in place such as the agreement, invoices, and delivery notes.
Any help or advice is appreciated, please.


Mar 26, 2022
294
How to claim the amount of an unpaid invoice from client after providing all services?


1
Q: Dear Legal Experts,
I have a client who had hired me for a film production project in 2020. He cleared some advance but then during the filming, some more services were added to the job and he owed me around USD 7000 after the filming was completed.
However, despite several follow-ups, he finally refused to clear my payment citing damages made by models provided by us - which is baseless.
I passed the case to a collection agency but there was no result as he is not responding to any communication. What should I do?



Jul 13, 2021
438
Legal blog
4 available 4 • View allHow to Get Paid if You Are a Small Business? 6
An interview-format article covering the topic of getting paid for small businesses in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Feb 15, 2021
490
How to Increase Chances of Getting Your Invoices Paid in the UAE 0
An interview-format article covering the topic of how to increase chances of getting your invoices paid in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Feb 24, 2021
700
Payment Orders in the UAE 4
An interview-format article covering the topic of payment orders in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Mar 24, 2021
1357
طبيعة وشروط أمر الأداء في القانون الإماراتي 2
تبرز الحاجة عند وجود تعاملات بين الشركات التجارية والأفراد لإيجاد طريقة ناجعة وسريعة لتحصيل الحقوق للدائنين، ومنها أوامر الأداء. الأصل حق الدائن في الالتجاء إلى المحكمة للمطالبة بحقه قبل خصمه، و الاستثناء الالتجاء إلى طريق استصدار أمر الأداء. وقد أجاز المشرع الإماراتي لكل من لدية سند دين مستحق الأداء ومعلوم المقدار وغير معلق على شرط أن يسلك طريق أمر الأداء لإقتضاء حقه.
Aug 26, 2021
415
Laws & Regulations
3 available 3 • View allFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148425
Federal Law No. (11) of 1992 Concerning Issuance of the Civil Procedures Code 42
The law promulgates UAE Civil Procedures Code (Civil Procedure Law) which governs civil procedures in the United Arab Emirates, including the prosecution before the courts, litigation and execution.
Feb 24, 1992
75336
Federal Law No. (18) of 1993 Issuing the Commercial Transactions Law 19
This Law applies to merchants, as well as to all acts of commerce carried out in the UAE by any person even though he be not a trader. Commercial matters regarding which specific Federal laws are issued shall be subject to the provisions of such laws, and to the provisions hereof which do not contradict with said laws.
Sep 7, 1993
33024

Premium
Other answers by
233 233 answers •
View allAm I allowed to wear a burka during the divorce hearing at the family court? 0
Hello,
Am I allowed to wear a burka during the divorce hearing at the family court?
Apr 16, 2025
37
How can I cancel my current visa immediately without serving notice? 0
Hello,
I got an offer letter from another company. I want the immediate cancellation paper before 20th April.
I don't have time to submit my notice period registration. What should I do?
Please give me the best advice!
Apr 4, 2025
89
Can a Pakistani expat register a second marriage in the UAE without disclosing the first? 0
Hello,
I want to know the UAE rules regarding second marriage for expats. I am a Pakistani national and already have a wife back in my home country.
Now, I want to do a second marriage in the UAE with a Moroccan girl. Can you please let me know the procedure involved?
Can I get my marriage registered in the UAE? Is it mandatory to disclose the first marriage? I am on an employment visa in Dubai.
Apr 7, 2025
141
I got a work permit and entry from a Dubai employer for work. What documents do I need to carry? 0
I got a work permit and entry from a Dubai employer for work.
During the travel to Dubai, do I need to show any accommodation proof, return ticket, or anything?
What documents do I need to carry?
Apr 14, 2025
28
Tenant refuses to vacate despite legal notice for renovation. What are my options? 0
Dear All,
I own an apartment, and a year ago, I sent a legal notice for renovation to the tenant. However, the tenant is refusing to leave.
I have my drawings, and the company is ready to proceed with the work, but the tenant still refuses to vacate. What should I do?
I know I need a technical maintenance report from Dubai Municipality. How can I obtain it, and where?
Thank you all!
Mar 25, 2025
80

Other answers by
12 12 answers •
View allSending a legal notice without the person's Emirates ID or passport copy 0
Dear Sir/Madam,
Is it possible to send a legal notice to someone even though I don't have a copy of his Emirates ID or passport, but I only know his full name and office address?
Feb 1, 2024
347
How can I evict a tenant who is unwilling to leave after the 12-month notice? 0
Dear Sir/Madam,
My tenant is not ready to move out on the last day of the 12-month notarized eviction notice.
I need the place for myself to move in as my lease ends next week. What should I do?
Feb 5, 2024
140
How can I claim money I lent to my cousin to start business and is not returning back? 0
My cousin who lives in Dubai took around AED 280000 from me on December 2023 for business and he told me that within one month he would return the money back with profits.
Now it's been almost a year he has not returned my money back. I have no written contract. The only proof I have is WhatsApp chats, videos, and voice messages of him that he received money from me and that he would return it back within one month.
In August 2023 I told him that if you don't return my money, then I would hire a lawyer and do a case. Then his father returned almost 20% of the amount back in August 2023 and told me the remaining amount I would receive from them by the end of November or December 2023.
But now they are not giving me the money and telling me to go to the police or hire a lawyer, file a case do whatever I want to do.
Kindly please advise me if hiring a lawyer in Dubai will be helpful or not. Will I be able to recover my money in Dubai in a legal way in such a case?
Jan 10, 2024
207
How can I get a police clearance certificate from Dubai if I left with unsettled bank debts? 0
I need help in getting a police clearance from Dubai. I left the UAE in 2018 and left my bank debts unsettled.
Can someone please help me understand how I can negotiate my situation in the most reasonable way?
Thank you
Jan 31, 2024
110
How to clear a police case for a PCC from outside the UAE? 0
Hi Sir/Madam,
I need to obtain a police clearance certificate.
I left Dubai in 2018 and was advised that I must clear a police case at Naif Police Station for bank credit (less than 10,000 AED) before I can apply for the PCC.
Since I am outside the UAE, how do I get representation and clear my issue to obtain my police clearance certificate?
Thanks!
Oct 1, 2023
259

Other answers by
249 249 answers •
View allAssistance with clearing a police case and lifting a travel ban in the UAE 0
Good day!
I have rental disputes and got a settlement plan 8 months ago.
But I did not pay the settlement because at the moment of applying for the settlement plan, I had a job offer and lost it because of the travel ban and the visa could not be processed.
I have another personal police case where I already paid an amount of 18,000 and the claim was 40,000 dirhams. Now that I did not continue paying, the plaintiff put the case again.
I have another offer letter now and I want to get a clearance certificate within 48 hrs, or else I might lose this job as well.
Kindly advise
Sep 7, 2022
330
I bought a new vehicle from the dealership with a hidden defect. What can I do? 0
I bought a new vehicle from the dealership [-----] and after 5 min of using the car, an alert popped up. Less than 24h later I informed the dealers of the issue.
After struggling with them about it, I finally brought the car to service at their company and they have confirmed the part needs to be fully changed.
I’m telling them I cannot accept a faulty car and demand either a refund or another vehicle. So far they’ve been less than cooperative.
Oct 5, 2022
253
How to know the judgment when the portal says "decided"? 0
Dear sir/madam,
There is a case against me in a commercial, full-jurisdiction court. Sorry if I'm getting this wrong. I have not participated in the case and on the advice of my UK lawyers, I have not been represented there in Dubai.
Upon checking the portal, it says a judgment was reached yesterday, but I can't see further details. So my questions are:
1) Do judgments happen behind closed doors or in front of the lawyers? (the plaintiffs have lawyers)
2) How long does it usually take for the verdict to be public and for me to see the outcome of the case?
The only thing it says online is the word "decided".
Oct 19, 2022
674
Getting deported from the UAE while the medical checkups are good. What to do? 0
Hi there,
I got deported from the UAE for failing medical but when I reached my country, I have done several medical checkups but everything is OK; HIV negative, no hepatitis B, etc.
I don't know if there was a mistake or a misfortune for me. I am wondering if they can allow me to come back to Dubai.
Sep 1, 2022
767
Is it mandatory to visit the CID in person to update my records? 0
Respected Advisors,
I have been involved in a few criminal cases since 2017, but all of them were cleared by this year. I have obtained release letters for all the cases from the public prosecution office through an online portal.
Recently, I also received my residence visa. After the visa process was completed, I applied for a PCC online. However, the request was rejected.
I contacted the 901 office, and they advised me to visit the CID. I arranged for a power of attorney to be granted along with all the necessary documents to update the system.
Twice I was told to come in person, but I am hesitant to do so because of my previous negative experience.
Could someone please advise me whether I must go in person or if the person holding the power of attorney can handle the process?
Thank you!
Nov 15, 2023
681

Premium
Other answers by
830 830 answers •
View allMy tenant was supposed to vacate as per the contract. Can I rent the property to another tenant? 0
Good morning.
My tenant was supposed to vacate the property on 15th April 2025 as per the contract.
Now he is not answering the phone, and the property is still in use.
Please guide the way forward. I have already rented the property to a new tenant.
Apr 16, 2025
16
Do smart police stations in Dubai override official filing hours for legal deadlines? 0
Dear Lawyers,
The case needs to be filed during official working hours, on a subsequent working day (if the last day falls on an official holiday), in Dubai.
With Smart Police Stations operating 24/7, how are these situations considered?
Should the case be filed during working hours, say before 3 PM, etc.?
Apr 16, 2025
18
How can we recover a salary advance to a new employee if he fails to come to duty and uses alcohol? 0
As the HR manager of a company, I have issued a salary advance to the employee. Upon joining, he failed to go to duty and used alcohol daily in the camp.
I have a signed thumb-impression cash receipt. What options do I have to recover the AED 7000 advance paid to the employee?
Please help.
Regards,
B.
Apr 16, 2025
20
Am I allowed to wear a burka during the divorce hearing at the family court? 0
Hello,
Am I allowed to wear a burka during the divorce hearing at the family court?
Apr 16, 2025
37
Can I use my husband's case number to get information about his exit date? 0
Hello,
I have my husband's case number. Can I get information about his exit date using the case number?
Fujairah Jail.
Apr 16, 2025
17
Get quotes from lawyers
Find the right lawyer for your legal needs.
Submit your request and get multiple
competitive offers from
qualified lawyers.
Popular Q&A
View all Looking for something else?
Ask for advice from a lawyer