Questions & Answers
Is it mandatory to visit the CID in person to update my records?
Respected Advisors,
I have been involved in a few criminal cases since 2017, but all of them were cleared by this year. I have obtained release letters for all the cases from the public prosecution office through an online portal.
Recently, I also received my residence visa. After the visa process was completed, I applied for a PCC online. However, the request was rejected.
I contacted the 901 office, and they advised me to visit the CID. I arranged for a power of attorney to be granted along with all the necessary documents to update the system.
Twice I was told to come in person, but I am hesitant to do so because of my previous negative experience.
Could someone please advise me whether I must go in person or if the person holding the power of attorney can handle the process?
Thank you!
Dear Client,
Thanks for your question! I hope you are doing well. I will assist you in this matter.
In the UAE, it's often required to update your records with authorities like the CID in person, especially when dealing with matters related to criminal cases and clearance certificates.
While a power of attorney can be useful for various legal matters, it may not be sufficient for updating your records in this particular case.
It's advisable to follow the instructions provided by the authorities and personally visit the CID to ensure that your records are accurately updated.
If you have concerns about the process, you can consider seeking legal advice from us to navigate the situation effectively.
For any further legal assistance, you can WhatsApp us. We have an extensive team of knowledgeable and experienced lawyers to provide the legal assistance you need.
We will be happy to help you.
Thanks & Regards,
ABDUL WAHIED

Hi,
If you are sure that you have cleared all your cases, then you need to go personally.
Personal attendance is required.
For more details, you can contact the legal coordinator.
Thank you for reaching out with your concerns regarding the update of your PCC (Police Clearance Certificate) following the recent resolution of your legal matters.
I understand the importance of ensuring that all documentation accurately reflects your current status.
In response to your inquiry, it is advisable to visit the CID as recommended by the 901 helpline.
While I understand your previous experience may have been less than satisfactory, updating your information in person can often expedite the process and help avoid potential complications.
However, considering your apprehension, the use of a power of attorney is indeed a viable option.
The person appointed under the power of attorney can represent you in updating the system, thus sparing you the need to visit in person.
Please ensure that the person you appoint is well-versed in the required procedures and possesses the necessary documentation.
To proceed, I recommend contacting the CID in advance to confirm the specific requirements for submitting updates through a power of attorney.
This will help ensure a smooth process and minimize any potential challenges.
If you have any further questions or require assistance in preparing the necessary documentation, please do not hesitate to reach out to me. I am more than willing to guide you through the steps and provide the support you need.
For a more detailed discussion tailored to your situation, feel free to contact me directly via WhatsApp or phone. I am here to assist you and address any concerns you may have.

If you have cleared all your cases, then your PCC has to be accepted.
If you want, we can check again about the pending cases charges, or any penalties against you in a travel ban or arrest warrant check.
Hire a lawyer to conduct a complete check on a possible travel ban and arrest warrant imposed on you in the United Arab Emirates.
Submit the required documents and get the results of the check online without visiting UAE government authorities personally at a charge of 290$.
In the case of Power of Attorney, this can be done if you issue this to a lawyer.
Share your WhatsApp number if you want to go with the services.