Questions & Answers
Claim for outstanding amounts against provided services
Hi,
We are a technical & cleaning service provider. We worked on the facade cleaning of Hotel Apartments and submitted our invoice on the 18th of March 2018.
As per our contract, we receive our payment within 15 days after the submission of the invoice. But this time we are chasing them for the 15 days period which was on April 4, 2018.
Every time we ask, their finance department was replying that the signatory is not available. Yesterday, the 28th of July, we arranged a meeting with their GM and discussed everything with him.
We were shocked that the GM said: "Go to the police, we will not pay you anything." I replied, "Why"? He said, "The management is not willing to pay anything to anyone".
We have the contract with them, a copy of the submitted invoice, and photos of all work progress.
Advise us, what should we do?
Regards,
S. S. H.
Managing Director
Dear Mr. S.,
I hope you are fine.
Further to your query, kindly be advised that you can send a legal notice to the opponent for recovering your entitlements.
In the legal notice, you can provide a time frame of 7 days, and if the opponent fails to adhere to your demands, you can file for a civil claim in a competent court of law.
Furthermore, kindly be informed that we shall be needing the contract copy, and invoices copy for our review. Also, let us know, what is the total outstanding amount up to date, which you intend to claim.
For confidentiality, you can call us by phone or you can email us the required information.
Upon receiving the documents, we shall be responding to you within 24 hours.
Best regards,
Aws M. Younis
Dear S.,
With reference to your inquiry, kindly be informed that, as per the given information, you shall be entitled to the full outstanding amount.
However, we do require some details in order to provide you with a complete proper legal consultation.
For reasons of confidentiality, please contact us by email and we will definitely take it from there.
Kind Regards.
