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Dubai, UAE

كيف يمكنني المطالبة باسترداد أموالي من وكالة السفر لعدم وفائها بالتزاماتها؟

الفريق القانوني المحترم،

تعرضت للاحتيال من قبل وكالة سفر محلية مقرها دبي. عرضوا عليّ الدفع مقدمًا في بداية عام 2022 للحصول على باقة رحلات أرخص.

لم أتمكن من السفر خلال عام 2022. لم يعيدوا لي أموالي في عام 2022 ولم ينقلوا الباقة إلى عام 2023.

كيف يمكنني استعادة أموالي؟

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Dr. Mohamed Alhammadi Advocates and Legal Consultants
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11 Jan 2023, 08:03

How much did you pay for them?

11 Jan 2023, 08:03

Did you sign a contract?

11 Jan 2023, 08:33

Not a big amount but it's so disrespectful. I haven't signed any contract.

11 Jan 2023, 08:39

So you need to serve a legal notice to them first and they may pay back your amount.

11 Jan 2023, 09:10

Could you able to do it?

11 Jan 2023, 09:29

Yes.

11 Jan 2023, 10:20

Sure.

11 Jan 2023, 10:20

Please text me on WhatsApp.

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Laila Hamza Al Mulla Advocates and Legal Consultants
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11 Jan 2023, 08:10

As consumers, you can submit complaints and know your rights and duties through simple steps using the "Smart Protection" service.

To download the application, enter the word "Dubai Consumer" at the Apple and Google Store.

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