Refund of a cancelled holiday tour due to visa delay

Question

Q: A holiday tour operator is not refunding me the amount paid because the tour got cancelled due to delayed visa receipt… A: You can file a case against the Travel Agent. We will need to see the reasons for the cancellation, and if it is your request or the request of the agency or a force majeure…

Ahmed Elnaggar · Accepted Answer

Dear Questioner,

You can file a case against the Travel Agent, with your complaint requesting the refund of the paid money.

Of course, we will need to see the reasons for the cancellation, and if it is your request or the request of the agency or a force majeure.

Let me know if you would need my help to review the subject and assist you in your claim.

Ahmed Elnaggar

aelnaggar@lkmbgroup.com

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