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Sharjah, UAE

Filing a complaint against a deceptive travel agency

Dear Sir/Madam,

I would like to know the procedure for filing a complaint against a cheating business firm that sells travel packages but does not provide the service.

They are registered in the Sharjah Free Zone.

Is there any expense for this?

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KHE Legal Consultancy
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9 Nov 2023, 13:35

Dear Questioner,

You can file a cheating case in the police station with supporting documents as evidence to your case.

There will be no expenses.

9 Nov 2023, 13:35

If you need further clarification, we can arrange a consultation for a charge.

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Dar Al Haqooq Legal Consultancy
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9 Nov 2023, 13:36

Dear Client,

Thanks for your question! I hope you are doing well. I will assist you in this matter.

To file a complaint against a business firm that has defrauded you with travel packages in the UAE, gather evidence, contact the UAE Consumer Protection Authority (CPA), and submit a complaint.

Since the business is in a Sharjah Free Zone, also contact the relevant free zone authority. There may be some costs associated with legal action.

For any further legal assistance, you can WhatsApp us. We have an extensive team of knowledgeable and experienced lawyers to provide the legal assistance you need.

We will be happy to help you.

Thanks and regards,

ABDUL WAHIED

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Amiri Advocates & Legal Consultants
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12 Nov 2023, 17:06

Yes, there is a court fee of 6% of the claim value.

If you win the case, the other party must return to you the fees you paid when registering the case.

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