Questions & Answers
Questions & Answers
4 available 4 • View allWhy did an employment visa get rejected when a new company applied for it?
3
Q: Good afternoon,
I just canceled my visa from my last company which I have been working for since 2016 and my new company applied for a new visa but it was rejected.
Please what do I need to do?
Thanks!

Nov 21, 2022
1442
Refund of a cancelled holiday tour due to visa delay
1
Q: A holiday tour operator is not refunding me the amount paid because the tour got cancelled due to delayed visa receipt.

Oct 2, 2017
748
Refund of the amount paid to an immigration agency for breaching the agreement terms
5
Q: We have signed an agreement in October 2020 as a “UK Start-Up visa” with immigration advisers in the UAE. According to the agreement, we have paid AED 25000/- as a full package to get the visa.
After submitting the application and following up for the last 6 or 7 months, they are now disclosing and asking for endorsement fees of 50,000/- GDP, which need to pay endorsement bodies for 2 years.
Earlier, they did not inform us nor mentioned it in any article of this agreement, which shows it was hidden from us at the time of signing the agreement.
Due to this reason, we do not want to continue and the advisers do not agree to refund our money AED 25,000.
Request for your assistance and help

Aug 30, 2021
659
Can a travel agent be arrested for failing to refund a client's visa cost?


1
Q: Hello,
I was working as a travel agent. One of my clients applied for a visa with me, and it's our third time trying to get her visa in 2 years.
The first two times when the visa didn’t get approved, I paid her back the same time, and I’m the one who gave her the visit visa also. But for the third time, I couldn’t get the visa either.
In the meantime, I lost my job, so I told her last month that I need time to give the money back - like in the first week of April, between the 5th to 10th. But she didn’t accept and made a case. So what will happen next? Will the police arrest me?
When I check the case status, it’s showing "awaiting decision," and the amount is 5000. So what will happen next?



Apr 3, 2025
60
Laws & Regulations
3 available 3 • View allFederal Law No. (24) of 2006 On Consumer Protection 8
The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.
Aug 13, 2006
9916
Federal Law No. (15) of 2020 on Consumer Protection 0
The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).
Nov 10, 2020
584
Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection 0
The provisions of this Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection.
Mar 29, 2007
202

Premium
Other answers by
3180 3180 answers •
View allHow to file an online defamation case from the Philippines against someone in Dubai? 0
Hello,
I'm currently looking for legal advice regarding an online defamation case. I am a Filipino citizen currently residing in the Philippines. The person I want to file a complaint against is also a Filipino citizen and is currently based in Dubai.
I have already sought legal consultation, but it cost me a lot for just a simple session. Unfortunately, I don’t think I can afford to proceed with the fees required for sending a warning or demand letter to the person I’m complaining about.
I would really appreciate any help, guidance, or information about possible free or low-cost legal services.
Thank you for your time!
Apr 11, 2025
61
What does Cabinet Resolution No. 1 of 2022 mean with exempting supervisory roles from the provisions of the Labour Law? 0
Dear colleagues,
According to Article 15 of Cabinet Resolution No. 1 of 2022 (“Executive Regulations”), employees occupying supervisory roles are exempt from the provisions of the Labour Law and the Executive Regulations in relation to maximum working hours only if they possess powers equivalent to those of the employer.
Could you please clarify what is meant by "if they possess powers equivalent to those of the employer"?
Currently, we have heads of departments who report to the directors. Will they be eligible for overtime?
Also, those who have a POA to sign contracts will they be eligible?
Or, those who temporarily replace the CEO while he is out, will they be eligible?
Apr 10, 2025
57
Can I request delaying my visa cancellation due to medical unfitness until I retake my medical test? 0
I got a work permit and moved to the UAE. I had a work permit for 2 months, which was supposed to be changed to residency. But I got medically unfit, and the company off-boarded me the same day.
They gave me a grace period of 15 days before cancelling the visa. In these 15 days, I have managed to get my test redone and am in the process now.
Can I ask my agency to let me stay till I get my reports updated, and not to cancel the visa as it's already in the legal limits?
I entered on 2 March, so my visa expired on 2 May. I have taken 1 test and the results are due by the next two weeks (between 14 April and 21 April).
Can I ask them to hold the cancellation because I am pretty sure my reports will be revised?
Apr 10, 2025
42
I have unpaid bank loan and credit cards in Dubai and got a job offer from Kuwait. Can I go there? 0
I have a bank loan in Dubai of AED 20000 and two credit cards from different banks (5000+5000), and the total is AED 30000.
The liability is in Dubai. I left Dubai 10 years ago. Now I have a job offer from Kuwait.
Can I go there?
Apr 10, 2025
90
نزاع بين شركاء مفوضين بالتوقيع على المعاملات البنكية للشركة بشأن شيك وتحويل أموال 0
زوج وزوجة، الزوجة مالكة لشركة بنسبة 50% ولديها شريك أجنبي يملك بنسبة 50%. الشريك مخول بالتوقيع في كافة المعاملات البنكية للشركة والزوجة كذلك لها ذات الصلاحية.
بعدها، غاب الشريك الأجنبي عن الشركة وسافر. ومازالت الشركة نشطة والعمال لايستلمون رواتبهم والشريك قام بتحويل جميع أموال الشركة إلى حسابه الخاص دون علم الشريك الآخر.
ثم تحصلت الزوجة الشريكة على شيك، فقام الشريك الأجنبي بفتح بلاغ خيانة أمانة واستلم زوجها الشيك.
فما هو الحل القانوني من ناحية جزائية وتجارية؟
Mar 27, 2025
63
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