Q: I bought a car from a Dubai dealer in November 2020 and in July 2021 (less than a year) the engine of the car stopped working. When the dealer removed the engine from the car to see what happened, he realized that the engine has already been repaired before with non-original pieces. When I bought it, they only stated that the car has been repainted; it's an obvious fraud. Is there any way I can ask for a refund of the damages? Thank you.

Q: Dear sir/madam, I bought a 2nd hand car from the main dealer of the brand and have had problems since purchase. I am now 3 months since purchase and have had a breakdown with major repair work required. The car is from 2017 so not that old. I have notes, dates, and receipts of all the work in those 3 months, some were back at the main dealer. My question is, under the Consumer Protection Law, what options do I have against the main dealer? It has only been 3 months and the car needs 5 figures of AED in repair work. Grateful for any legal advice on the next course of action, please!

Q: Hi, I financed a car from a second-hand dealership in Sharjah. The car is a 2018 Mustang GT! They said the car was fine and had no accidents, it looked fine too. I took the deal and even had a new car screen put in through the dealer for AED 2000. The car has given me problems from the first month. Hazard lights would come on and kill the battery. The dealer told me to give the car to the garage, so they took the car and said a new screen is needed and they made me pay AED 1000 even though it was not my fault. I even paid to have the car delivered there but I paid out of the goodness of my heart. Next month it started dying randomly and would need jump-starts. Now it dies every day after a jump start. Now they are saying to me I need to pay for another fix! Please can someone tell me what to do? Is there any legal way they can take the car back and pay the bank back the money they took?

Q: Dear sir/madam, I bought a second-hand car from an Indian seller. At the time of the sale, he said that it is perfect inside and outside, and in perfect mechanical condition. The car passed an RTA inspection so we trusted him. Three days later, the car broke down while we were driving. We took the car to a mechanic and they discovered that there are 11,000 dirhams worth of mechanical failures. One of these was in the brake system with low brake fluid and pads that need to be replaced. We are upset because the man told us the car was in perfect mechanical condition and also because we could have been injured by driving a car with failing brakes. Is there anything we can do about this situation? Hope we hear from you soon!

Q: Dear Sir/Madam, I bought a car in an Emirates auction 3 months ago. The car papers were not passed/cleared when the car was delivered to me, so I cannot drive the car. I am unable to resell the car. The Emirates Auction office is not providing a meeting. I am unable to export the car and I can't do anything. What is the procedure to raise a petition for the refund of the money?

Q: Hello, I bought a second-hand 2023 car with a warranty valid until 2028 from the manufacturer. I purchased it 39 days ago from a dealership. The car was advertised as being in great condition and accident-free. This week, I took it to the manufacturer for servicing and was informed that the car had been written off as a total loss due to flooding. They provided me with proof and a police report. As a result, the warranty was void, and they refused to service the car or replace any parts. The primary reason we decided to buy this car was the warranty coverage. We contacted the dealer to request a return of the car and a refund, as they had hidden such crucial information, but they refused. Now, we are forced to take legal action. We have already filed a police report, but we need to know where to claim the money back—through the Ministry of Interior (MOI) or the Ministry of Economy (MOE)? Additionally, the invoice was provided two weeks after purchase and contained the wrong chassis number, belonging to another car of the same model, with the same issue—a total loss due to flooding from an auction. Does this error void the invoice?

An interview-format article covering the topic of contracts in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.

The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.

The provisions of this law On Evidence in Civil and Commercial Transactions (Law of Evidence) govern evidence in civil and commercial disputes in the UAE.