Questions & Answers
Can we legally claim unpaid dues for food supplies based on emails and invoices?
Hello,
We have an agreement with a company to supply food for their buffet on a daily basis, with invoices to be issued monthly and payment to be made every three months.
The relationship actually lasted for nine months, and payment was made for two periods. In the third period, due to disagreements between our company and the company to which the supply was made, they refused to pay, noting that the outstanding amount so far is fifty-four thousand dirhams.
Can we claim the amount, noting that the agreement is not written, but there are emails exchanged between us and invoices?
Hello,
According to your information, it is certainly possible to claim what is due to you from the company to which the supply was made, even if the agreement was not written, as the law stipulates your rights to prove the outstanding debt and the supply process by all means of proof, some of which are available in the information you mentioned.
You can contact us to find out more details about your case and advise you in an effective manner that leads to obtaining your full rights.
Dear Client,
Yes, you can claim the outstanding amount of 54,000 dirhams even though the agreement was not written.
Under UAE law, verbal agreements are generally valid and enforceable if you can prove the existence and terms of the contract through evidence such as emails, invoices, and the conduct of both parties.
Courts in the UAE accept email correspondence and invoices as supporting evidence to establish the business relationship and the parties’ obligations.
While written contracts are preferred for clarity, your documented communications and history of transactions can support your claim in court.
It is advisable to gather all relevant emails, invoices, and proof of previous payments before proceeding with legal action.
Dear Questioner,
Thank you for your inquiry!
Yes, even if the agreement was not in writing, you may still have a valid legal claim under UAE law to recover the outstanding amount, provided that:
- There is evidence of the business relationship, such as email exchanges;
- Invoices were issued and received, and
- The client previously made payments under similar terms, which shows a pattern of acceptance.
These elements can be used to prove the existence of a verbal or implied contract, which is recognized by UAE courts when supported by clear documentation and conduct of the parties.
You may file a civil claim to recover the AED 54,000, and the court will examine the supporting documents to determine the validity of your claim.
We recommend preparing all relevant emails, invoices, payment records, and any communication regarding the dispute. We can assist in evaluating your documents and initiating the claim process on your behalf.
Please let us know if you wish to proceed.
Best regards,
Mohammed Salah
Legal Consultant
Dear Inquirer,
Thank you for your inquiry!
Although the agreement was not in writing, the exchanged emails and invoices can serve as evidence of the terms and obligations. Based on these documents, you can still pursue a claim for the outstanding amount of AED 54,000.
Under UAE law, even oral or implied agreements can be enforced if there is sufficient evidence of the arrangement. However, the lack of a formal contract might complicate the situation, especially if the other party denies the agreement’s terms.
We recommend booking a consultation with us to review the emails, invoices, and other evidence you have and determine the best course of action for recovering the outstanding payment.
Book a consultation today to get professional legal guidance.
Hello,
Based on the information provided and general principles of contract law, you likely have a valid claim for the outstanding amount of 54,000 dirhams, supported by evidence from emails and invoices despite the absence of a formal written contract.

Hello,
According to UAE law, verbal agreements are considered legally binding, but it is always recommended to have a written contract in place to avoid any misunderstandings or disputes.
In your case, since there is no written contract, the emails and invoices exchanged between the two parties can be used as evidence to prove the existence of the agreement and the amount owed.
In order to claim the outstanding amount, you can file a case in the relevant court or seek the assistance of a lawyer to send a legal notice to the company demanding payment.
The court will consider the emails and invoices as evidence and may order the company to pay the outstanding amount.
It is important to note that the court may also take into consideration any terms or conditions that were discussed and agreed upon verbally between the two parties. Therefore, it is important to gather any evidence or witnesses that can support your claim.
In conclusion, although the agreement is not written, you can still claim the outstanding amount by using the emails and invoices as evidence.
Please feel free to reach out if you would like to proceed.
Mohamed Yasser
Legal Consultant