Questions & Answers
Questions & Answers
3 available 3 • View allتأخير تسليم البضائع وإقامة دعوى ضد البائع
1
س: السلام عليكم،
لدي مشكلة مع شركة في جبل علي. اشتريت منهم قطع غيار أونلاين وكان ينبغي التوصيل لدبي في خلال 3 أيام حسب الإفادة في الموقع وبناءً عليه تم الدفع أونلاين.
تم تأخير التوريد إلى شهر، فألغيت عملية الشراء بإرسال إيميل وكذلك عمل شكوى في حماية المستهلك. بعد أسبوع من فحص الشكوى، أفادني المسؤول أن أتوجه للمحكمة لعدم الاختصاص.
ذهبت إلى الشرطة فأفادوني بأنه خارج اختصاصهم وأن الموضوع مع حماية المستهلك! الآن مر على عملية الشراء شهرين كاملين ولا أدري كيف أتعامل وأي جهة يمكن أن تساعدني في استرجاع حقي!
هل إذا رفعت قضية وكان الحكم لصالحي يتحمل البائع أتعاب المحامي ورسوم القضية أم لا؟
مبلغ الشراء (11500) درهم.
شكرًا وأرجو الإفادة!

Nov 8, 2020
587
رفع دعوى على شركة للإخلال بموجباتها التعاقدية
0
س: السلام عليكم ورحمة الله وبركاته
السادة الكرام
بخبركم سالفة استوت مع شركة تقنية متخصصة في تصميم المواقع و التطبيقات.
تعاقدنا وياهم على اساس يسوون لنا تطبيق ذكي لفكرة تجارية. ووقعنا العقد واشترطوا دفع مقدم، واعطيناهم. العقد تم من شهر 4 - 2017 بس للحين ما سووا شي ولا شفنا شيء. كل مرة يماطلون و يتهربون لين اختفوا و كنسلوا تلفوناتهم.
المعطيات اللي عندي ان الشركة مسجلة في منطقة حرة باحدى الامارات (مادري اذا مسموح احط اسم الامارة). تواصلت مع خدمة عملاء المنطقة الحرة، قالوا لي نعتذر ما نقدر نوفر لك المعلومات لأنك طرف ثالث!
طيب انا مستهلك و متضرر منهم، كيف اخذ حقي؟
حاليا قدمت دعوى مدنية بس قسم التدقيق في المحكمة الرئيسية طلب مني اعطاء عنوان كامل للشركة، وهالمعلومات ما اقدر احصلها عن طريق المنطقة الحرة اللي الشركة مسجلة عندهم لأنهم يرفضون التعاون. بالتالي الدعوى معلقة لحين اكمال النواقص.
علما ان المبلغ مب بسيط وهالشيء أثر نفسيا علينا.
شو الحل؟ طالبين مشورتكم.

Apr 17, 2018
446
Undelivered goods after payment of the price
1
Q: I represent a Libyan company that made a purchase of goods from Dubai.
In accordance with the legal procedures, I have sent a bank credit against bank documents.
The money was sent to Dubai and the company in Dubai sent bank legal documents to receive the money but did not send the goods.
How can I recover my physical rights?

Jun 12, 2018
911
Legal blog
2 available 2 • View allThe law does not protect fraudsters 8
The UAE Penal Code, like all other laws, addresses the crime of fraud in Article 399 of the UAE Federal Penal Code, which stipulates that whoever seizes, for himself or another, a movable property, or obtains a document or signature thereon, cancellation or destruction thereof or amendment thereto by fraudulent means, or by assuming a false name or capacity, where such an act leads to deception of a victim and leads him to surrender shall be punished by imprisonment or fine.
Apr 19, 2023
609
لمحة قانونية عن غرامة التأخير والفسخ في عقود المقاولة 0
عرف قانون المعاملات المدنية الإمارات في المادة 872 منه عقد المقاولة بأنه العقد الذي يتعهد فيه أحد طرفيه بأن يصنع شيئاً أو يؤدي عملاً لقاء بدل يتعهد به الطرف الآخر. وينقضي عقد المقاولة إما بانقضاء العمل المتفق عليه أو بالفسخ، وفي الحالة الأخيرة، يتم التعويض على الطرف المتضرر من الفسخ كما هم معمول به قانوناً وعرفاً.
Sep 4, 2024
382
Laws & Regulations
5 available 5 • View allFederal Law No. (18) of 1993 Issuing the Commercial Transactions Law 19
This Law applies to merchants, as well as to all acts of commerce carried out in the UAE by any person even though he be not a trader. Commercial matters regarding which specific Federal laws are issued shall be subject to the provisions of such laws, and to the provisions hereof which do not contradict with said laws.
Sep 7, 1993
33033
Federal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148443
Federal Law No. (11) of 1992 Concerning Issuance of the Civil Procedures Code 42
The law promulgates UAE Civil Procedures Code (Civil Procedure Law) which governs civil procedures in the United Arab Emirates, including the prosecution before the courts, litigation and execution.
Feb 24, 1992
75349
Federal Law No. (15) of 2020 on Consumer Protection 0
The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).
Nov 10, 2020
600
Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection 0
The provisions of this Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection.
Mar 29, 2007
217

Premium
Other answers by
3207 3207 answers •
View allCan I file for mutual divorce from Dubai as an Indian resident and my husband works in Saudi? 0
Needed to know if I am eligible to file for mutual divorce as an Indian expat living in Dubai and holding an Indian passport and also have Canadian PR.
My husband is a Canadian citizen working in Saudi on a work visa.
What are my rights?
Can I ask for alimony?
Can I file for divorce from Dubai?
I have no children from the marriage.
Mar 21, 2025
91
My cousin has multiple penal judgments of fine and jail. How will this be calculated? 0
My cousin is in the central jail of Al Awir since October 2024 till date 20/03/25. She has 6 different penal cases all judgements are done, last one was done yesterday.
In total, she has a fine of about 135000, 1 month in jail, and deportation in 1 case.
How will this be calculated moving forward?
Also she has spent time in different police station detentions from 23rd May 2024 till October including 48 days or so in Ras al Khaima.
Mar 21, 2025
56
Does a cheque bounce effect my AECB score ? Is there a policy for this? 0
Does a cheque bounce affect my AECB score?
Is there a policy for this?
Mar 20, 2025
89
What are my options after my rental renewal offer and deposit was rejected by the owner? 0
Hello,
I submitted an offer and deposit through the trustee office, but the owner rejected it. What is the next step?
They sent an email notification stating that if not renewed within the contract's end time, 500 AED will be deducted for each additional day of stay.
Mar 20, 2025
63
How can I cancel my visa and POA for financial matters if I have a travel ban for company bounced cheque? 0
I am seeking urgent guidance regarding my current visa status in the UAE. I was previously employed by a company that has now shut down, but my visa is still under that company.
During my tenure, I held Power of Attorney (POA) for all financial matters. However, after a cheque issued by the company bounced, the owner revoked my POA without my knowledge.
The company officially closed last year, and the owner (a lady) has been missing since the case emerged.
No one from the company is responding, and I am currently stuck in Dubai due to a travel ban imposed on me related to this case.
I need clarification on the following points:
How can I cancel my existing visa under this closed company?
Will I be able to obtain a new visa under another company despite the travel ban?
Are there any legal blocks or restrictions affecting my visa or employment options?
What legal steps can I take to resolve this situation?
I would appreciate your guidance on the next steps and any possible solutions.
Mar 20, 2025
76
Get quotes from lawyers
Find the right lawyer for your legal needs.
Submit your request and get multiple
competitive offers from
qualified lawyers.
Popular Q&A
View all Looking for something else?
Ask for advice from a lawyer