Questions & Answers
Questions & Answers
9 available 9 • View allLegal consequences of unpaid Etisalat bills
100
Q: I had a pending payment of AED 2656 for Etisalat, but due to some financial issues, I couldn't pay it for a long time. Now they have finally told me about legal action or travel ban.
Please tell me how I can get out of this problem.

Nov 5, 2017
103562
Overdue bills: What legal actions service providers can take against debtor
57
Q: I have an overdue bill for a telecommunication company based in the UAE.
What they actually can do legally against me?

Mar 16, 2017
59204
Travel ban for a mobile phone debt with Etisalat
21
Q: Hello Mam.
My name is Harbhajan Singh Gurm. Someone bought a mobile phone from Etisalat in 2014 on my identity. I even don't know who is he.
Tasheel sent me msgs regarding my travel ban. I complained to Etisalat, but no result is given to me. I have urgent work in India these days. So what should I do?
Can I go to India after they file a case in the police station?
Please guide me.
Thank you

Jan 24, 2018
28395
Actions against false charges of Etisalat utility bills
4
Q: Hi
I have a due amount of Etisalat post-paid bill of AED 300 for the month of March. I went to India for some urgent work. When I came after 30 days, the bill was AED 600.
They charge me some services also. I asked them to cancel the connection, and they said it will be a charge of AED 150. I was not under any contract.
They didn't inform me and stopped my incoming and outgoing, and continued to charge me every month and the bill became 1600 till today.
I filed a complaint in Etisalat also that I want to settle down the bill, but I will only pay for the amount which I had used. I will not pay for the additional charges they are putting illegally.
Now, I received a call from Tashil and a message that my credit score rating is being impacted. I told them I want to pay but for the amount which I used, not any kind of false charges.
What effects can it make on my credit bureau as it's almost 15 days and I didn't receive any single follow up from Etisalat?
Actions

Nov 17, 2018
3189
Inspection for immigration ban after absconding
15
Q: Hello.
Can I ask a question?
How to know if my friend has an immigration ban because of running away from her last employer?
She is a DH worker. She ran away when her Emirates ID was on process and I don't know how to help her now.
What happens if her Sim Card is registered on my name? Will I get involved also or not?
Thank you

Apr 17, 2019
6502
Closing Etisalat account after clearing all the bills 
2
Q: Good morning
I settled my final bill and closed my Etisalat 2 years ago. They are still calling daily and now sending me final notices!
Please assist.
Thank you
E. A.

Jul 27, 2020
1964
How to remove fines on a phone card taken on my name?
3
Q: Someone acquired a fine on my ID after failing to pay the credit on time.
Is there any way I can ask for a deduction of the fine and pay it?
Because it wasn't me directly using the Etisalat sim card.

May 10, 2022
530
How to know check a possible travel ban if I left Dubai with an unpaid Etisalat bill?

0
Q: I was in Dubai 10 years ago and I had an internet connection with Etisalat telecom company.
I left the country and my friends started using the connection from then onwards.
Now I wish to travel to Dubai on a visit visa. Will I be stopped at the airport during my exit from Dubai?


Apr 25, 2023
532
What to do against a claim from Etisalat for bills despite failing service?

0
Q: Dears
I took a wireless account from Etisalat and they were not giving the service properly so I asked them on 3rd day they told me to do troubleshooting by application but still it was the same.
Then I contacted them to cancel the account on the 5th day but they said I need to get a technical complaint number which I was not getting from them.
So I called the salesperson and he came to my home and changed it with the landline and told me that he will cancel the wireless account in 3 months.
After 5 months, Etisalat came back to me and asked for payments and told me that if I do not pay, they will block all my other connections even though I didn’t receive any invoice or reminder from Etisalat.
Now the legal team of Etisalat sent me the below email:
• Negative impact on your credit score with the Al Etihad Credit Bureau of UAE limiting your access to credit facilities with banks and financial institutions.
• Limited opportunities in setting up a business in the UAE.
• Limited job opportunities.
Can anyone help


Apr 26, 2023
130
Legal blog
3 available 3 • View allUAE Travel Ban: What You Need to Know 163
The UAE travel ban may be imposed on a person on various grounds, for instance, as the result of criminal offences, unpaid loans, breach of immigration laws or family matters. Implications of such a ban can be financially severe and daunting for the affected person. This article aims to give readers a clear understanding of what is the UAE travel ban, what are the grounds and procedures for its imposition and removal, how to check if the person is banned from travelling and other related topics.
May 6, 2024
135984
What is a Travel Ban & How Does it Work in the UAE? 13
An interview-format article covering the topic of the travel ban and reasons leading to it in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Mar 9, 2020
6570
How Do You Ask a Lawyer? 11
I believe that there is a similarity between medicine and law, and just as there is a way to ask a question to a doctor to get the most accurate and correct answers from him, which ultimately helps you receive the correct diagnosis, and therefore the correct treatment, there is a way to ask a lawyer.
Jun 12, 2023
1134
Laws & Regulations
1 available 1 • View allFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148341

Other answers by
226 226 answers •
View allDisputing tenant's refusal to accept old landlord's rent increase notice 0
Hi,
We recently bought a villa in Dubai. We are looking for an advocate for legal advice.
Even though the old owner gave the tenant a 90-day notice about the new rent, the tenant is not agreeing to the notice because it didn't come from us.
Since the renewal is in October and we bought the property in September, we don't have 90 days to notify the tenant of the new rent.
The tenant agreed to the new rent in an email with the old owner 90 days ago. Can we dispute this?
Sep 25, 2023
141
We had an accident. Can I claim the treatment costs paid to hospital from the insurance? 0
My family and I had an accident. The incident occurred the very next day of their arrival in the UAE on a residence entry permit and their visa//health insurance was still in process.
With gods grace, everyone was discharged from the hospital on the 3rd day after many tests and keeping us under observation. We were slapped with a hefty bill as my family was not holding any health insurance.
What are the chances that I could claim the medical expenses through the vehicle insurance, as it covers co-passengers as well?
May 29, 2023
225
My brother's wife got pregnant with another guy. What happens if he files a case against them? 0
My brother's wife got pregnant with another guy. He wants to file a case against them.
What will happen to them if ever?
May 4, 2023
290
What can I do if a company hired me then changed their mind? 0
I am working in a company and their management is the worst. They made an interview in India and called me.
After calling me here, they again made interviews and made me work for 1 month. And now, they're telling me I am not capable of work and they are mentally torturing me.
I have given them 1.5 lack in office in India and here they are not paying me any salary. I am going into depression as I am not getting any solutions.
The only solution coming to my mind is a suicide, I don’t have any other options left. I have taken money in interest and people are daily coming to my house for money.
Please guide me in a proper way on what I can do.
Apr 18, 2023
186
What happens to the company and its operations if one of the partners is deceased? 0
X Real Estate LLC is a newly formed LLC company in the mainland (DED) with 10 partners, 9 of them Indians and one Pakistani.
As per the new provisions, the company is owned 100 % by expatriate residents. The company’s business is buying and selling real estate in the UAE.
Query:
What happens to the company and other partners, when one partner dies with or without a will?
Can the remaining partners continue to operate the bank account or it will be frozen?
Are the operations of the company frozen? Can the remaining partners carry on the business as usual, buy, rent, and sell the properties?
Can the partners pay the share of the deceased partner to his legal heirs and distribute his share among the remaining partners?
Will this affect the other businesses of the remaining 9 partners in any way?
Feb 27, 2023
197
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