أسئلة وأجوبة
أسئلة وأجوبة
3 متاح 3 • عرض الجميعHair salon dye application resulted in scalp injury. What are my options?




2
Q: Dear Sir/Madam,
I got my hair dyed at a salon. I told them not to put the dye on my scalp because I have had very bad reactions before. I even showed them pictures of how bad the reaction was.
They said they use organic dye, assured me I wouldn't get a reaction, and proceeded to put it on my scalp.
That evening, my scalp began to redden, and the back of my neck and ears were sore. The next day, blisters had formed on my ears, and my neck was hot and throbbing.
I went back to the salon to ask what dye they used. It said on the pack it shouldn't be used if you've had previous reactions to dying hair and they should do a patch test.
They called the owner but she was out for dinner so she said she would call me back which still hasn't.
Is there anything I can do?
I feel the salon hasn't taken my reaction seriously at all.





+1
2024/04/25
135
مقاضاة صالون تجميل بسبب الأضرار الناتجة عن إجراء عادي


2
س: أعزائي،
قريبتنا متواجدة في إمارة دبي بموجب تأشيرة سياحية. لقد زارت أمس صالون تجميل في مركز دبي المالي العالمي. ولكن نتج عن إجراء عادي جرح حاد مع نزيف مستمر في مناطق حساسة.
لم يقم الصالون بتحصيل أموال منها وتابعوا السؤال عما إذا كانت بخير. اشترينا دواء لوقف النزيف في المنزل. لم نقم بزيارة المستشفى أو الطبيب، لأن لدينا طفل عمره ثمانية أشهر وليس من السهل القيام بذلك.
في هذه المرحلة، نريد مقاضاتهم بسبب هذه الأضرار، لأنه لم يتضح بعد كيف سيكون تأثير ذلك في المستقبل.
مع خالص تحياتي.



2021/06/14
1023
My hair was damaged by a very known and professional salon. Can I seek refund and compensation?




0
Q: Hello.
I went to a very well-known and professional salon (or so I thought) for a normal hair dye. The guy who did my hair left the dye on my hair for over an hour when it was supposed to be on for a maximum of 30 minutes.
He wasn’t paying attention to me walking around the store talking to everyone and also doing another customer's extensions.
Now my hair is potentially damaged, my skull burns, and is flaky (meaning the dye wasn’t ammonia-free which is extremely unprofessional for such an expensive salon).
I didn’t even get the outcome that I wanted and the dye color doesn’t even show. I talked to him about it but he shut it down so fast and gaslit me the whole time and made me feel like I was the wrong one and I was ‘complaining about something so light’.
Please let me know what I can do legally about this.
Thank you.





+1
2025/01/31
78
المدونة القانونية
1 متاح 1 • عرض الجميعMedical Errors: Understanding Liability and Compensation 7
Exploring the various factors related to medical errors, including their definition, causes, severity, and legal implications, and highlighting the importance of understanding liability and compensation for patients and healthcare providers alike.
2023/03/16
868
قوانين وتشريعات
3 متاح 3 • عرض الجميعFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
1985/12/15
148558
Federal Law No. (15) of 2020 on Consumer Protection 0
The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).
2020/11/10
620
Federal Law No. (24) of 2006 On Consumer Protection 8
The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.
2006/08/13
9965

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعIs it still applicable to file a complaint with the police for a bounced cheque? 0
Is it still applicable to file a complaint with the police for a bounced cheque?
2025/05/06
10
Is accrued annual leave paid if the employee is terminated during probation? 0
Hello,
I want to confirm: if an employee is terminated during the probation period, does the employer have to pay them their accrued annual leave, even if it's during the probation period?
Or is the employee only eligible for leave payment after the probation period?
Thanks!
2025/05/05
23
Can I delay cheque enforcement if I’m abroad after the 7-day notice period? 0
Hello,
After the 7-day notice period in a cheque execution case, how long do I have to file for enforcement?
Is it acceptable to wait and file after one month as I’m out of the country?
2025/05/05
26
How to claim compensation after receiving a court judgment in my favor for a car accident? 0
Good day,
I need help, please. I was involved in an accident. I was run over by a car and I was not the guilty party.
Now, I have received the judgment order from the court.
How do I submit it to claim my compensation from the guilty party?
Thank you!
2025/05/02
44

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعIs it still applicable to file a complaint with the police for a bounced cheque? 0
Is it still applicable to file a complaint with the police for a bounced cheque?
2025/05/06
10
Is accrued annual leave paid if the employee is terminated during probation? 0
Hello,
I want to confirm: if an employee is terminated during the probation period, does the employer have to pay them their accrued annual leave, even if it's during the probation period?
Or is the employee only eligible for leave payment after the probation period?
Thanks!
2025/05/05
23
I sent the landlord a notice to renew the lease 90 days earlier as per the contract. Can I change my mind if he didn't respond? 0
I live in Dubai and I have a one-year rental contract with my landlord. According to the agreement, I must tell the landlord at least 90 days before the contract ends whether I want to renew it or leave.
I followed the rule and sent them an email before the 90-day deadline, saying that I want to renew. They replied and said okay, and they asked me to send the new contract so they could sign it.
I prepared the new contract (with the rent price fixed according to RERA rules) and sent it to them about two weeks ago. But since then, they haven’t replied or signed the contract.
I think maybe they are waiting to see if someone else will offer more money to rent the apartment, so they are delaying their response.
Now I am wondering: if they finally send back the signed contract after a long delay—let’s say in one more week—and by that time I’ve changed my mind (for example, I found a better apartment or I’m leaving the country), am I legally required to continue with this landlord?
2025/05/05
25
My wife got her maternity leave after she gave birth prematurely. Can her company pay her only half a salary? 0
My wife was pregnant and gave birth in the first week of her seventh month.
The company she works for refused to give her leave when she requested it before giving birth, claiming that work required it and that she was still in her sixth month.
Now the company she works for is refusing to pay her full salary and is offering to pay only half her salary.
Do they have the right to do this?
What are my wife's rights with the company she works for, and how can we demand them?
2025/05/05
16
Can I join another company during my probation period? 0
Can I join another company during my probation period?
And what difficulties will I face during that transfer process?
2025/05/05
14

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعDespite a waiver, the case is still with the public prosecution. Can I travel? 0
Hello,
I had a case regarding fraud by technical means, and we did a tanazul.
It was attested and submitted to the court, but the case still hasn’t been dropped and is now with the public prosecution.
What do I do now, as I need to travel urgently?
2025/04/28
36
How can we claim our money back if the cheque we received have bounced for insufficient funds? 0
We received a cheque which has now bounced. We have tried for over a month and a half now to get a new cheque from the person, and every day he says the next day.
We need the money now. We have been to the police station, and they said they can not do anything as the reason the cheque bounced is "Insufficient funds."
We have been to Al Barsha - Dubai Courts, and they said there is nothing they can do about it.
We are not sure what we can do. We need the money asap to pay our kids' school fees, let alone all the interest we have lost.
2025/04/28
53
My wife got her maternity leave after she gave birth prematurely. Can her company pay her only half a salary? 0
My wife was pregnant and gave birth in the first week of her seventh month.
The company she works for refused to give her leave when she requested it before giving birth, claiming that work required it and that she was still in her sixth month.
Now the company she works for is refusing to pay her full salary and is offering to pay only half her salary.
Do they have the right to do this?
What are my wife's rights with the company she works for, and how can we demand them?
2025/05/05
16
What legal action can a company take to recover an amount from a non-paying customer? 0
Hello,
We are a building materials trading company based in the UAE. We supplied materials worth AED 50,000 to a customer around 8 months ago, but despite repeated follow-ups and reminders, no payment has been made to date.
We would appreciate guidance on the following:
1. What legal action can we take to recover the amount?
2. What documents should we have ready (e.g., delivery notes, invoice, emails)?
3. How long does the legal process typically take in the UAE for such cases?
4. Is there a recommended timeline or deadline after which legal steps should be initiated?
Thank you in advance for your advice!
2025/04/25
55
A pharmacy gave me the wrong set of medicine that was not prescribed by my doctor. Can I file a complaint? 0
A pharmacy gave me the wrong set of medicine that was not prescribed by my doctor.
Can I file a complaint?
2025/04/24
35

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعMy wife got her maternity leave after she gave birth prematurely. Can her company pay her only half a salary? 0
My wife was pregnant and gave birth in the first week of her seventh month.
The company she works for refused to give her leave when she requested it before giving birth, claiming that work required it and that she was still in her sixth month.
Now the company she works for is refusing to pay her full salary and is offering to pay only half her salary.
Do they have the right to do this?
What are my wife's rights with the company she works for, and how can we demand them?
2025/05/05
16
My husband sold the house we bought jointlyand took a cheque plus 1-year instalments from me. What can I do? 0
Hi,
I am a non-Muslim indian expatriate, residing in Dubai since 2015. The first 5 years, I was on a working visa, and after the delivery of my first baby, I left my job and became dependent on my husband.
In 2018, we bought a house together where I invested AED 2 hundred thousand from my income (I have proof in the form of a cheque). I also paid AED 3300 monthly installment for 1 year, for a personal loan taken out for the house.
But in spite of my resistance, my husband tactfully put the house in his name, so the title deed was in his name. In 2024, when my kids and I were in India for vacation, he cancelled our visas and residency. He also filed for a divorce in India.
The divorce is not yet finalised, and we are still married. Since August 2024, he hasn't let me access my house in Dubai, so I filed a case, which eventually went in my favor in January 2025.
Since I used to travel on a visit visa, I left for India and returned in March, to find out that my husband had already sold the house. The new owner is residing there.
What can I do now?
Help!
2025/05/01
24
Can the husband put a travel ban on his two minor daughters after divorce? 0
Husband and wife are expats from Pakistan. The marriage gave 2 minor daughters first one is 3 years age, the second is 1 year age.
Now the husband has given a divorce to the wife two shots first in 2024 and second in 2025.
If the husband puts a travel ban on minor kids, how long and when can the wife get the removal of the travel ban?
If my wife has to travel abroad in an emergency, how can she take her minor children on a long trip?
After divorce confirmation by the UAE court and custody awarded to the mother, please advise and clarify in detail.
2025/04/23
46
A pharmacy gave me the wrong set of medicine that was not prescribed by my doctor. Can I file a complaint? 0
A pharmacy gave me the wrong set of medicine that was not prescribed by my doctor.
Can I file a complaint?
2025/04/24
35
Can I delay cheque enforcement if I’m abroad after the 7-day notice period? 0
Hello,
After the 7-day notice period in a cheque execution case, how long do I have to file for enforcement?
Is it acceptable to wait and file after one month as I’m out of the country?
2025/05/05
26

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعIs it still applicable to file a complaint with the police for a bounced cheque? 0
Is it still applicable to file a complaint with the police for a bounced cheque?
2025/05/06
10
Is it normal for a Sharjah title deed to say “Joint Property Ownership” if I’m the only owner? 0
Hello,
Is it normal that the title deed issued by Sharjah is “Joint Property Ownership” whereas I’m the only owner of the flat?
Is it related to the shared building itself, or what? And what are the consequences of that compared with normal property ownership?
2025/05/06
17
I sent the landlord a notice to renew the lease 90 days earlier as per the contract. Can I change my mind if he didn't respond? 0
I live in Dubai and I have a one-year rental contract with my landlord. According to the agreement, I must tell the landlord at least 90 days before the contract ends whether I want to renew it or leave.
I followed the rule and sent them an email before the 90-day deadline, saying that I want to renew. They replied and said okay, and they asked me to send the new contract so they could sign it.
I prepared the new contract (with the rent price fixed according to RERA rules) and sent it to them about two weeks ago. But since then, they haven’t replied or signed the contract.
I think maybe they are waiting to see if someone else will offer more money to rent the apartment, so they are delaying their response.
Now I am wondering: if they finally send back the signed contract after a long delay—let’s say in one more week—and by that time I’ve changed my mind (for example, I found a better apartment or I’m leaving the country), am I legally required to continue with this landlord?
2025/05/05
25
Can the debtor file a bounced cheque case against a car loan I took if it is a guarantee cheque? 0
Hello,
I'm from the Philippines, working here for 15 years. I have a big problem, and they have repeatedly given me a case of a cheque worth AED 73,000 for almost 9 years.
Recently, they filed a case again after knowing that my case was done last October. This cheque is a guarantee cheque only for my 5-year monthly car installments.
I paid for almost 2 years and have 3 years left to be paid, but I gave the person who guaranteed my car a cheque worth AED 73,000 at that time.
I don't have enough requirements to get the 5-year monthly installment car, so I asked someone to help me, but my biggest mistake is that I don't have any agreement for this cheque because I totally trust him as my family.
After delaying payment for 2 months because I went on vacation and came back, he asked me to visit their shop. When I went, they just called me and told me to get his things.
2025/05/05
18
Can I delay cheque enforcement if I’m abroad after the 7-day notice period? 0
Hello,
After the 7-day notice period in a cheque execution case, how long do I have to file for enforcement?
Is it acceptable to wait and file after one month as I’m out of the country?
2025/05/05
26

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعIs it still applicable to file a complaint with the police for a bounced cheque? 0
Is it still applicable to file a complaint with the police for a bounced cheque?
2025/05/06
10
Is accrued annual leave paid if the employee is terminated during probation? 0
Hello,
I want to confirm: if an employee is terminated during the probation period, does the employer have to pay them their accrued annual leave, even if it's during the probation period?
Or is the employee only eligible for leave payment after the probation period?
Thanks!
2025/05/05
23
Is it normal for a Sharjah title deed to say “Joint Property Ownership” if I’m the only owner? 0
Hello,
Is it normal that the title deed issued by Sharjah is “Joint Property Ownership” whereas I’m the only owner of the flat?
Is it related to the shared building itself, or what? And what are the consequences of that compared with normal property ownership?
2025/05/06
17
I sent the landlord a notice to renew the lease 90 days earlier as per the contract. Can I change my mind if he didn't respond? 0
I live in Dubai and I have a one-year rental contract with my landlord. According to the agreement, I must tell the landlord at least 90 days before the contract ends whether I want to renew it or leave.
I followed the rule and sent them an email before the 90-day deadline, saying that I want to renew. They replied and said okay, and they asked me to send the new contract so they could sign it.
I prepared the new contract (with the rent price fixed according to RERA rules) and sent it to them about two weeks ago. But since then, they haven’t replied or signed the contract.
I think maybe they are waiting to see if someone else will offer more money to rent the apartment, so they are delaying their response.
Now I am wondering: if they finally send back the signed contract after a long delay—let’s say in one more week—and by that time I’ve changed my mind (for example, I found a better apartment or I’m leaving the country), am I legally required to continue with this landlord?
2025/05/05
25
My wife got her maternity leave after she gave birth prematurely. Can her company pay her only half a salary? 0
My wife was pregnant and gave birth in the first week of her seventh month.
The company she works for refused to give her leave when she requested it before giving birth, claiming that work required it and that she was still in her sixth month.
Now the company she works for is refusing to pay her full salary and is offering to pay only half her salary.
Do they have the right to do this?
What are my wife's rights with the company she works for, and how can we demand them?
2025/05/05
16

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعEmployer agreed to settle before MOHRE. What if they don’t pay the promised amount? 0
Hello,
I already have a dispute order with MOHRE. Then my employer became willing to settle the case.
What should I do in case they do not follow through with the promised amount to pay?
2025/04/29
48
How can a helper transfer from a private employer to an agency after 6 months? 0
Hello,
There is a helper that I would like to employ through an agency, but this helper is currently under a private contract with an employer. She has been under this contract for 6 months.
How would she be able to leave that job and come work for me under an agency?
Would she need to pay back any visa costs?
Legal advice would be much appreciated.
2025/04/29
23
Is it still applicable to file a complaint with the police for a bounced cheque? 0
Is it still applicable to file a complaint with the police for a bounced cheque?
2025/05/06
10
Is accrued annual leave paid if the employee is terminated during probation? 0
Hello,
I want to confirm: if an employee is terminated during the probation period, does the employer have to pay them their accrued annual leave, even if it's during the probation period?
Or is the employee only eligible for leave payment after the probation period?
Thanks!
2025/05/05
23
Is it normal for a Sharjah title deed to say “Joint Property Ownership” if I’m the only owner? 0
Hello,
Is it normal that the title deed issued by Sharjah is “Joint Property Ownership” whereas I’m the only owner of the flat?
Is it related to the shared building itself, or what? And what are the consequences of that compared with normal property ownership?
2025/05/06
17

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعWhat can my wife do if the company marked her as single and denied her maternity coverage? 0
Hello,
My wife's company renewed their insurance and registered my wife as single, so the maternity benefits are not covered, even though we were already married before she joined the company.
She is now 35 weeks pregnant. What should we do?
2025/04/29
22
Employer agreed to settle before MOHRE. What if they don’t pay the promised amount? 0
Hello,
I already have a dispute order with MOHRE. Then my employer became willing to settle the case.
What should I do in case they do not follow through with the promised amount to pay?
2025/04/29
48
My wife got her maternity leave after she gave birth prematurely. Can her company pay her only half a salary? 0
My wife was pregnant and gave birth in the first week of her seventh month.
The company she works for refused to give her leave when she requested it before giving birth, claiming that work required it and that she was still in her sixth month.
Now the company she works for is refusing to pay her full salary and is offering to pay only half her salary.
Do they have the right to do this?
What are my wife's rights with the company she works for, and how can we demand them?
2025/05/05
16
My husband sold the house we bought jointlyand took a cheque plus 1-year instalments from me. What can I do? 0
Hi,
I am a non-Muslim indian expatriate, residing in Dubai since 2015. The first 5 years, I was on a working visa, and after the delivery of my first baby, I left my job and became dependent on my husband.
In 2018, we bought a house together where I invested AED 2 hundred thousand from my income (I have proof in the form of a cheque). I also paid AED 3300 monthly installment for 1 year, for a personal loan taken out for the house.
But in spite of my resistance, my husband tactfully put the house in his name, so the title deed was in his name. In 2024, when my kids and I were in India for vacation, he cancelled our visas and residency. He also filed for a divorce in India.
The divorce is not yet finalised, and we are still married. Since August 2024, he hasn't let me access my house in Dubai, so I filed a case, which eventually went in my favor in January 2025.
Since I used to travel on a visit visa, I left for India and returned in March, to find out that my husband had already sold the house. The new owner is residing there.
What can I do now?
Help!
2025/05/01
24
Can the employer force the housmaid to work for unlimited hours without rest? 0
Hi
I'm a nanny, and at the same time, I work as a housemaid (khadama) here in the house. I work, but as I know, the nannies and housemaids have different rights, and my employer doesn't give me rest.
My work starts at 7:30 am and then finishes at 10 pm or less. It depends on whether the baby is asleep or what time they will take on me if not yet asleep. Is this right?
Also, at the time of eating, I'm still working because the baby is with me, so I just let her sit in her chair. That's how I eat.
Please answer me. I want to know my rights.
Because if I can leave during the 6-month probation, I want to take it if the employer is this kind. I don't know.
They are also expats, but they don't follow the rules of the UAE regarding a housemaid.
2025/05/01
31

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعIs it still applicable to file a complaint with the police for a bounced cheque? 0
Is it still applicable to file a complaint with the police for a bounced cheque?
2025/05/06
10
Is accrued annual leave paid if the employee is terminated during probation? 0
Hello,
I want to confirm: if an employee is terminated during the probation period, does the employer have to pay them their accrued annual leave, even if it's during the probation period?
Or is the employee only eligible for leave payment after the probation period?
Thanks!
2025/05/05
23
Is it normal for a Sharjah title deed to say “Joint Property Ownership” if I’m the only owner? 0
Hello,
Is it normal that the title deed issued by Sharjah is “Joint Property Ownership” whereas I’m the only owner of the flat?
Is it related to the shared building itself, or what? And what are the consequences of that compared with normal property ownership?
2025/05/06
17
I sent the landlord a notice to renew the lease 90 days earlier as per the contract. Can I change my mind if he didn't respond? 0
I live in Dubai and I have a one-year rental contract with my landlord. According to the agreement, I must tell the landlord at least 90 days before the contract ends whether I want to renew it or leave.
I followed the rule and sent them an email before the 90-day deadline, saying that I want to renew. They replied and said okay, and they asked me to send the new contract so they could sign it.
I prepared the new contract (with the rent price fixed according to RERA rules) and sent it to them about two weeks ago. But since then, they haven’t replied or signed the contract.
I think maybe they are waiting to see if someone else will offer more money to rent the apartment, so they are delaying their response.
Now I am wondering: if they finally send back the signed contract after a long delay—let’s say in one more week—and by that time I’ve changed my mind (for example, I found a better apartment or I’m leaving the country), am I legally required to continue with this landlord?
2025/05/05
25
Can the debtor file a bounced cheque case against a car loan I took if it is a guarantee cheque? 0
Hello,
I'm from the Philippines, working here for 15 years. I have a big problem, and they have repeatedly given me a case of a cheque worth AED 73,000 for almost 9 years.
Recently, they filed a case again after knowing that my case was done last October. This cheque is a guarantee cheque only for my 5-year monthly car installments.
I paid for almost 2 years and have 3 years left to be paid, but I gave the person who guaranteed my car a cheque worth AED 73,000 at that time.
I don't have enough requirements to get the 5-year monthly installment car, so I asked someone to help me, but my biggest mistake is that I don't have any agreement for this cheque because I totally trust him as my family.
After delaying payment for 2 months because I went on vacation and came back, he asked me to visit their shop. When I went, they just called me and told me to get his things.
2025/05/05
18
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