أسئلة وأجوبة
أسئلة وأجوبة
3 متاح 3 • عرض الجميعرفع قضية ضد شركة سيارات لإتلاف طلاء سيارة جديدة
3
س: لقد اشتريت سيارة جيب جديدة من شركة لتجارة السيارات في إمارة دبي.
تسبب فريق الخدمة في إتلاف طلاء حافة الباب الخلفي أثناء تلميع السيارة ولديّ خطاب رسمي مختوم وموقّع منهم يُشير إلى ذلك وأنه يجب إعادة طلاء السيارة لإصلاح المشكلة.
وبالأخذ في الاعتبار أن ذلك سيُنقص من قيمة السيارة ولأن ذلك كان خطأهم، هل يمكنني رفع قضية ضدهم؟
ما هي الفرص المتاحة لي لاستبدال السيارة أو الحصول على تعويض مناسب على الأقل؟

2020/12/22
433
ما الإجراء الواجب اتخاذه في حالة تخلف مركز خدمة عن إصلاح سيارة رغم دفع الأموال؟
5
س: مرحبًا،
أتمنى أن تكون بخير.
أريد أن أعرف عما إذا كان من القانوني أن تكتب شركة ما تقييم إيجابي على محرك البحث جوجل عن نفسها.
لقد كنت أتعامل مع مركز خدمة وأعتقد أنهم يستغلونني ويطلبون مني الدفع مقابل أخطائهم، حيث أحضرت لهم السيارة أربع مرات بالفعل وأنفقت أكثر من 4,000 درهم إماراتي، وحتى الآن لا تزال غير ثابتة.
أفكر في تقديم شكوى إلى حماية المستهلك. لم تحدد فاتورتي الأخيرة أي شيء، مجرد "1,000 درهم مقابل الأعمال" ولكن لم تحدد ما تم القيام به (تغيير الكاوتش أو أنبوب الزيت).
في الوقت الحالي قام الرجل المسؤول عن إصلاح سيارتي بكتابة تعليقًا جيدًا عن المركز كما لو كان عميلًا بينما هو يعمل هناك. هل هذا التصرف قانوني؟
شكرًا لك.

2021/12/08
1366
Unfinished motorcycle repairs and unfair fees at a workshop: What to do?


2
Q: Dear Sir/Madam,
My motorcycle was taken to a motorcycle workshop for repairs due to a coolant leak.
After examining the bike, they provided me with a quote and later informed me that the oil and water had mixed, necessitating an engine flush.
Although hesitant, I trusted their expertise and paid an initial fee of 5900 AED. Unfortunately, it has been two months since the deposit was paid, and the repairs are still unfinished.
When I recently followed up with them, they informed me that the bike lacked compression and power and needed new piston parts.
This seems implausible since the engine was running smoothly before the rebuild.
It appears that the mechanic did not properly assemble the engine initially, and now they want to charge me an additional 10000 AED to fix their mistake.
They continue to increase the cost and make excuses for the delay, even though it should not take three months to rebuild an engine.
What are my options?



2023/04/26
77
قوانين وتشريعات
3 متاح 3 • عرض الجميعFederal Law No. (15) of 2020 on Consumer Protection 0
The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).
2020/11/10
602
Federal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
1985/12/15
148447
Federal Law No. (24) of 2006 On Consumer Protection 8
The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.
2006/08/13
9940

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إجابة أخرى من
204 204 إجابات •
عرض الجميعIn an RDC enforcement case, what is the best way to pay, on the RDC app or directly to the landlord? 0
Hi
In an RDC enforcement case, what is the best way to pay?
1. On the RDC app or directly to the landlord?
2. I will pay today 1/3 of the outstanding, can I apply for a payment plan and how shall I do this?
Please advise.
Also, what will it cost me to get assistance in this process?
Thank you
2025/03/17
101
How can I check if I have a complaint or am wanted by Dubai Police without visiting a station? 0
Hello,
How can I know if I have any complaints or am wanted by Dubai Police without visiting a police station?
2025/03/17
128
Can I amend my claim amount after filing a labor case? 0
Hello,
What is the process for filing a labor case? Is there a fee to file?
If, after filing, the claim amount changes because I haven't been paid additional dues, how is that amended?
2025/03/13
64
What are the working hour regulations for nursing mothers in the UAE during Ramadan? 0
Hello lawyers,
Could you please clarify the regulations regarding working hours for nursing/breastfeeding mothers in the UAE during Ramadan?
How many hours are they entitled to?
2025/03/20
88
Is the employee responsible for the expenses of changing his visa status from tourist to employment? 0
My friend is currently in the UAE on a visit visa and has received a job offer from a company.
However, the employer is asking him to pay for the visa status change from a visit/tourist visa to an employment visa since he is inside the country.
According to UAE labor law, who is responsible for covering these charges—the employee or the employer?
2025/03/19
54

متميز
إجابة أخرى من
718 718 إجابات •
عرض الجميعWhat is the legal process of acquiring 50% ownership stake in a local company in Dubai? 0
A local company in Dubai intends to acquire a 50% ownership stake in an auto repair business currently owned by an individual (100%).
We are seeking professional legal advisory services to guide us through the acquisition process.
2025/04/11
81
Is it legal to reduce the salary after signing an employment contract? 0
Hello,
Is it legal to reduce the salary after signing an employment contract?
2025/03/19
90
Can the owner of a company escape if there is a cheque execution and travel ban on him? 0
I raised a cheque execution case against a company and its owner and won. There is a travel ban on him. I was receiving installments for three months and now he stopped paying.
The court after request summoned him. In total, he paid only 30% of the owed money. I found that his company license is expired and also in the month his visa will expire.
Does he have any option to avoid payment?
Please note he was deceived by showing no money in his bank account and no assets in his name but he is running multiple businesses.
Also a month ago, he tried to convince me to lift the travel ban but I refused to do so. But he submitted a guarantee and left UAE.
Now the status shows he is back in the UAE and the travel ban imposed again. But after that, he stopped payment.
Is there a 1% chance of him not paying me the remaining money?
Is there a way he can leave the country through the Amnesty program or any of this sort?
2025/03/12
105
In EMARATAX, must two licenses for the same activity in different emirates register separately? 0
Hello,
In EMARATAX (The Federal Tax Authority), if someone has two licenses in different emirates for the same activity, does he need to register two taxable persons, or how should he proceed?
2025/03/02
78
Can a developer demand extra payment for a 30% size increase after handover? 0
Hello,
I purchased a one-bedroom off-plan unit in Dubai from a well-known developer under an SPA specifying an area of 801 sq. ft. I completed all payments as per the developer’s payment plan, and the unit was handed over to me without a Title Deed.
After taking possession, furnishing the unit, signing a tenancy contract, and making repeated follow-ups to obtain my Title Deed, the developer informed me, 45 days after handover, that the actual area was 1,041.41 sq. ft., a 30% increase from the original SPA terms.
To receive my Title Deed, they are now demanding payment for the increased size.
Key issues:
- Failure to notify me before handover about the 30% increase in area.
- The SPA allows for price adjustments for area variations but specifies that such adjustments must be reflected in the final installment, which I had already fully paid before handover.
- The developer has now filed a legal case through Dubai Courts, demanding payment.
I require legal advice based on RERA/DLD laws and the SPA.
2025/03/12
67

متميز
إجابة أخرى من
689 689 إجابات •
عرض الجميعHow can I lift my ex-wife’s travel ban on my son and secure full custody? 0
Hello,
My ex-wife has already obtained a travel ban for my 7-year-old son, who has been living with me for more than two years without any support from her.
What should I do to get the travel ban lifted permanently? Should I file a custody case, and will it help?
How can I get full custody of my son, as his mother cannot properly take care of him?
2025/03/20
67
Does unpaid leave include weekends if they fall within the leave period? 0
Hello,
If I take unpaid leave and a weekend falls in between, will the weekend also be counted as unpaid leave, meaning I will not receive a salary for those weekend days?
Thank you!
2025/03/23
94
I purchased a rented apartment in Abu Dhabi. Can I evict the tenant immediately if there is no Tawtheeq contact? 0
I recently purchased a rented apartment in Abu Dhabi and agreed to honor the existing lease. After the transfer, I discovered that the lease is not a Tawtheeq contract, meaning it is not officially registered.
Since I am not receiving rent (as it was a non-refundable arrangement with the seller), I prefer not to issue a new Tawtheeq. I also want to avoid a formal notice to vacate to prevent disputes, as I plan to move in.
However, I have already informed the tenant that I will not be renewing the lease. I need legal advice on the implications of proceeding without a Tawtheeq contract.
What are my risks, especially if the tenant refuses to move out?
What legal actions, if any, can the tenant take in this situation?
2025/03/25
73
Can the new owner use the old eviction notice to re-rent at a higher rate? 0
Hello,
My landlord issued an eviction notice stating an intention to sell.
He has since sold the property before the eviction date, and now the new owner intends to use the old notice to evict me and re-rent the apartment at a higher rate.
Is this allowed?
2025/03/24
119
Charged in a fight case marked as a "temporary matter." What does it mean? 0
Hello,
I have a criminal case for fighting, and it is now in prosecution. The decision shows “a temporary matter” as both parties are accused. What does it mean?
I have not received a call from the prosecution yet.
2025/04/17
30

متميز
إجابة أخرى من
673 673 إجابات •
عرض الجميعMy cousin has multiple penal judgments of fine and jail. How will this be calculated? 0
My cousin is in the central jail of Al Awir since October 2024 till date 20/03/25. She has 6 different penal cases all judgements are done, last one was done yesterday.
In total, she has a fine of about 135000, 1 month in jail, and deportation in 1 case.
How will this be calculated moving forward?
Also she has spent time in different police station detentions from 23rd May 2024 till October including 48 days or so in Ras al Khaima.
2025/03/21
56
I supplied goods to a client who fled the country without paying. Can the employer hold me liable for that? 0
I work in sales and did a transaction worth AED 156k. We supplied goods to a client, but he did not pay us and eloped with the goods and money.
Now the company is asking me to pay for the losses. Advise if this is legal.
2025/04/18
21
Terminated for performance issues without prior warning while on vacation. What should I do? 0
Hello Sir,
I am facing an issue with my employer. I work in the private sector in the UAE, and my employment visa expires in June 2025.
After two years, I traveled to my home country for vacation, and one week after my arrival, the company sent me an email terminating my employment due to performance issues.
However, I was never given any prior warning or written notice. The termination email also did not mention any notice period or other details.
I would like to know my rights and what I should do in this situation.
2025/03/25
71
A firm took payment but didn’t ship cargo or refund. Can we file a case? 0
Hello,
The matter is whether we can file a case against an Ajman-based firm for non-shipment of cargo against the payment made to them.
They haven’t delivered the cargo nor returned the amount.
2025/04/17
35
My tenant was supposed to vacate as per the contract. Can I rent the property to another tenant? 0
Good morning.
My tenant was supposed to vacate the property on 15th April 2025 as per the contract.
Now he is not answering the phone, and the property is still in use.
Please guide the way forward. I have already rented the property to a new tenant.
2025/04/16
28

متميز
إجابة أخرى من
3208 3208 إجابات •
عرض الجميعHow do I complain about my husband not supporting my child and having an affair? 0
Hi,
I want to complain about my husband who is having an affair with another woman and not giving support to my child.
2025/04/21
7
Can I file for mutual divorce from Dubai as an Indian resident and my husband works in Saudi? 0
Needed to know if I am eligible to file for mutual divorce as an Indian expat living in Dubai and holding an Indian passport and also have Canadian PR.
My husband is a Canadian citizen working in Saudi on a work visa.
What are my rights?
Can I ask for alimony?
Can I file for divorce from Dubai?
I have no children from the marriage.
2025/03/21
94
My cousin has multiple penal judgments of fine and jail. How will this be calculated? 0
My cousin is in the central jail of Al Awir since October 2024 till date 20/03/25. She has 6 different penal cases all judgements are done, last one was done yesterday.
In total, she has a fine of about 135000, 1 month in jail, and deportation in 1 case.
How will this be calculated moving forward?
Also she has spent time in different police station detentions from 23rd May 2024 till October including 48 days or so in Ras al Khaima.
2025/03/21
56
Does a cheque bounce effect my AECB score ? Is there a policy for this? 0
Does a cheque bounce affect my AECB score?
Is there a policy for this?
2025/03/20
91
What are my options after my rental renewal offer and deposit was rejected by the owner? 0
Hello,
I submitted an offer and deposit through the trustee office, but the owner rejected it. What is the next step?
They sent an email notification stating that if not renewed within the contract's end time, 500 AED will be deducted for each additional day of stay.
2025/03/20
63

متميز
إجابة أخرى من
948 948 إجابات •
عرض الجميعHow do I complain about my husband not supporting my child and having an affair? 0
Hi,
I want to complain about my husband who is having an affair with another woman and not giving support to my child.
2025/04/21
7
What is the legal process of acquiring 50% ownership stake in a local company in Dubai? 0
A local company in Dubai intends to acquire a 50% ownership stake in an auto repair business currently owned by an individual (100%).
We are seeking professional legal advisory services to guide us through the acquisition process.
2025/04/11
81
I supplied goods to a client who fled the country without paying. Can the employer hold me liable for that? 0
I work in sales and did a transaction worth AED 156k. We supplied goods to a client, but he did not pay us and eloped with the goods and money.
Now the company is asking me to pay for the losses. Advise if this is legal.
2025/04/18
21
What can I do if my tenant is not providing rent cheques nor responding to renew the tenancy contract? 0
Hi,
I am a landlord and need advice on the following scenario.
- The contract with my tenant expired in Sep 2024. Upon requesting the renewal, the tenant mentioned that she is out of the country and will sign the renewal contract and provide the rent checks. In the meantime, she paid the first quarter of rent through a bank transfer.
- After 3 months, when the next quarter's payment was due, she deposited the next quarter's rent into my bank but did not sign the contract renewal despite my follow-up with her multiple times. At this time, she had returned to Dubai.
- Now the next quarter payment is due, however, the tenant is not responding to WhatsApp or answering calls. She is NOT paying rent or renewing the contract.
What action can I take since she is not answering my calls or messages?
She does not have a valid contract or Ejari, and her rent is delayed by 1 month. All WhatsApp messages are delivered, but she chooses not to respond.
2025/04/18
23
My brother had a heart attack and was treated at a hospital. Can the insurance refuse to cover costs? 0
My brother had a heart attack two weeks ago, and the ambulance took him to the nearest hospital, where the staff and doctors provided excellent care. Unfortunately, the hospital was not covered by his insurance.
After an emergency procedure, they inserted a stent, and he was discharged four days later, with a referral to a hospital that was covered by his insurance.
When we arrived at the referred hospital, the doctor wanted to insert additional stents, as mentioned in the discharge documents.
However, the hospital applied for insurance approval, and the insurance provider rejected the request. When we contacted the insurance company, they insisted that he travel back home to continue his treatment.
However, he is unable to travel due to his condition.
Kindly assist with this matter.
2025/04/18
22

متميز
إجابة أخرى من
705 705 إجابات •
عرض الجميعWhat is the legal process of acquiring 50% ownership stake in a local company in Dubai? 0
A local company in Dubai intends to acquire a 50% ownership stake in an auto repair business currently owned by an individual (100%).
We are seeking professional legal advisory services to guide us through the acquisition process.
2025/04/11
81
Can I request a vehicle auction after Dubai Court has blocked the debtor’s traffic file? 0
Dear Lawyers,
Dubai Court has blocked the traffic file number of the debtor's vehicle for failing to pay me (the creditor) as per the judgment.
Can I request the court to auction the vehicle?
Please advise!
Thanks and Regards,
2025/03/21
58
Can I file for mutual divorce from Dubai as an Indian resident and my husband works in Saudi? 0
Needed to know if I am eligible to file for mutual divorce as an Indian expat living in Dubai and holding an Indian passport and also have Canadian PR.
My husband is a Canadian citizen working in Saudi on a work visa.
What are my rights?
Can I ask for alimony?
Can I file for divorce from Dubai?
I have no children from the marriage.
2025/03/21
94
My cousin has multiple penal judgments of fine and jail. How will this be calculated? 0
My cousin is in the central jail of Al Awir since October 2024 till date 20/03/25. She has 6 different penal cases all judgements are done, last one was done yesterday.
In total, she has a fine of about 135000, 1 month in jail, and deportation in 1 case.
How will this be calculated moving forward?
Also she has spent time in different police station detentions from 23rd May 2024 till October including 48 days or so in Ras al Khaima.
2025/03/21
56
What are my options after my rental renewal offer and deposit was rejected by the owner? 0
Hello,
I submitted an offer and deposit through the trustee office, but the owner rejected it. What is the next step?
They sent an email notification stating that if not renewed within the contract's end time, 500 AED will be deducted for each additional day of stay.
2025/03/20
63

إجابة أخرى من
56 56 إجابات •
عرض الجميعMy landlord increased my rent more than RERA Index and refused my offer and deposit. What to do? 0
Good morning,
My landlord notified me 90 days before my contract’s end of a 15% rent increase, raising it from AED 55,000 to AED 63,250. However, according to the RERA index, the maximum increase should be 5%. I tried to negotiate, but they refused.
On October 15, I made an offer and deposit of AED 57,250 (including the RERA-approved increase). The judge accepted it, but the landlord rejected it, claiming their other 1-bedroom units rent for AED 75,000.
My contract expired on October 31, 2024. Recently, the landlord emailed saying I’m now staying illegally and will be charged AED 100 per day for not signing a new contract.
Last week, I requested a new contract based on the RERA index, but they responded by refusing my offer and deposit, demanding full payment.
My question:
Should I be concerned, or should I let them pursue a case?
Or just wait and see?
Thank you for your assistance.
2024/11/14
146
The landlord insists on increasing the rent more than RERA Index. What can I do? 0
Hi everyone,
I’m facing an issue with my rental situation and would appreciate any advice.
I purchased a company in July that’s renting a shop space, and the tenancy contract (under the company’s name) is ending on November 22.
The landlord is insisting on a 40% rent increase, even though the RERA Index clearly indicates a 0% increase for this area.
I’ve informed the landlord that this increase isn’t in line with RERA regulations, requested a new contract, and asked him to come by to collect the cheques—but he’s been unresponsive.
To protect our position, I filed an offer and deposit with the rental dispute center, but it was automatically closed because the landlord didn’t respond.
My question is: what should I do next?
Filing a case for renewal will cost 5% of the rent, which is a significant amount right now.
Are there any alternatives to proceed without incurring that cost, or any other steps to ensure the landlord adheres to the regulated rental terms?
2024/11/14
354
Is it mandatory for a self-represented applicant to sign the memorandum of defense in a civil dispute? 0
Dear Lawyers,
Is it mandatory for a memorandum of defense to be signed by an applicant representing themselves without an attorney in a civil dispute in Dubai?
If not, what are the potential consequences of submitting a memorandum of defense without a signature?
Thank you!
2024/10/14
72
Can an innocent person's name be dropped during the investigation before court referral? 0
Hello Experts!
Kindly assist with the below:
In a penal case that is still at the investigation stage, if your statement was taken and they realized you are truly innocent, with your name included only by association, is there a chance that your name can be dropped before being referred to court?
Or does the fact that they took your statement mean you must appear in court?
2024/10/15
132
How can a wife file for khula when she is financially dependent on her husband? 0
Dear Lawyers,
How can a wife file for khula when she is financially dependent on her husband and has no funds to support it?
2024/10/14
181

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إجابة أخرى من
830 830 إجابات •
عرض الجميعMy tenant was supposed to vacate as per the contract. Can I rent the property to another tenant? 0
Good morning.
My tenant was supposed to vacate the property on 15th April 2025 as per the contract.
Now he is not answering the phone, and the property is still in use.
Please guide the way forward. I have already rented the property to a new tenant.
2025/04/16
28
Do smart police stations in Dubai override official filing hours for legal deadlines? 0
Dear Lawyers,
The case needs to be filed during official working hours, on a subsequent working day (if the last day falls on an official holiday), in Dubai.
With Smart Police Stations operating 24/7, how are these situations considered?
Should the case be filed during working hours, say before 3 PM, etc.?
2025/04/16
20
How can we recover a salary advance to a new employee if he fails to come to duty and uses alcohol? 0
As the HR manager of a company, I have issued a salary advance to the employee. Upon joining, he failed to go to duty and used alcohol daily in the camp.
I have a signed thumb-impression cash receipt. What options do I have to recover the AED 7000 advance paid to the employee?
Please help.
Regards,
B.
2025/04/16
38
Am I allowed to wear a burka during the divorce hearing at the family court? 0
Hello,
Am I allowed to wear a burka during the divorce hearing at the family court?
2025/04/16
46
Can I use my husband's case number to get information about his exit date? 0
Hello,
I have my husband's case number. Can I get information about his exit date using the case number?
Fujairah Jail.
2025/04/16
22
احصل على عروض أسعار من محامين
ابحث عن المحامي المناسب لاحتياجاتك القانونية.
أرسل طلبك واحصل على عدة
عروض تنافسية من
محامين مؤهلين.
أسئلة شائعة
عرض الجميع هل تبحث عن شيء آخر؟
اطلب استشارة من محامٍ