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UAE

What are the rules in the UAE for making tele-sales calls to introduce our services?

Q: Greetings of the day! We’re planning to have interns assist with tele-sales, specifically calling individuals who inquired about cars on other platforms, to introduce our services. Could you please advise on: 1. Permitted calling hours in the UAE 2. Any consent or legal requirements for contacting these leads 3. Key compliance points we should consider. We want to ensure everything is done in line with UAE regulations. Thank you.
Questions & Answers
UAE

Can the hospital force me to pay more money for emergency claiming that treatment exceeds insurance limit?

Q: We went to the hospital for an emergency and stayed for 3 days, then, before leaving, they asked us to pay 10% as per our insurance policy. After 2 weeks, they informed us that the insurance policy covers only 2k, and we have to pay 3.2k, the balance I was not informed about before. Then, they sent the invoice to debt collectors to warn us What shall we do now? I read that they have to tell us about the cost in advance. Can this debt collector sue us?
Questions & Answers
UAE

My wife lost a divorce case for no harm and filed an appeal now. What can I do?

Q: My wife filed a divorce case due to harm. It was rejected as there was a reconciliation between us, and she took back the police complaint. That`s why the court rejected her case. Now she filed an appeal with the same allegation without any new incident or any new evidence. There is no police report or medical report in the appeal court. She made many wrong allegations, which I defended; however, tomorrow we have the judgment. If her appeal is accepted and the previous judgment is reversed, what are my options? Can I file an appeal in the appeal court, or do I have to go to a higher court, as the first judgment was in my favor? And if her appeal got rejected, what are the options she will have?
Questions & Answers
UAE

Can I get legal assistance to make a shareholders’ agreement that governs the profit participation?

Q: We are restructuring our existing business and plan to introduce employee shareholders as part of a retention plan. We require a shareholders’ agreement that governs their profit participation, limits voting rights to certain decisions, and sets a buy-back policy if they leave the company. Could your legal team prepare this for us?
Questions & Answers
UAE

We need a shareholders’ agreement that details shareholding percentages, voting rights, profit-sharing

Q: I am joining a consortium investing in a real estate development project in the UAE. We need a shareholders’ agreement that details shareholding percentages, voting rights, profit-sharing, exit strategies, and non-compete obligations. Could your legal team draft a clear, enforceable agreement that aligns with UAE commercial and property laws?
Questions & Answers
UAE

I am planning to buy a property in Abu Dhabi and it is rented. How to evict the tenant?

Q: I am planning to buy a property in Abu Dhabi; however, the apartment is already rented with the lease expiring in October 2025. In this case, once the property is transferred to me, I am not left with a 2-month notice period to evict the tenant. I plan to live in this apartment. Do I have to renew the contract and give a new notice to the tenant?
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Questions & Answers
UAE

I have child custody case with my wife and she holds their passports preventing me to renew visas. What to do?

Q: I have a child custody case with my wife. We are currently on separation pending divorce, and she has taken the children`s passports, preventing me from renewing the children`s UAE Visa. Now they have 1 year overstay, and my employer has cancelled dependent benefits, including school fees. My wife works at the same school the children are enrolled in, and they are telling me I can not transfer the children based on the KHDA directive. I also remain liable for fees, but it`s way out of my financial reach. Any help or advice?
Questions & Answers
UAE

How to provide visa in a personal status case if there is execution process preventing it?

Q: ​Hello, I am seeking clarification on the execution process for a judgment issued by the Dubai Courts. ​The case (No. [---/---]) is for the execution of a personal status judgment for non-Muslims (No. [---/---]). The judgment includes both a monetary award and a separate, non-monetary order (to provide a visa). ​The execution for the monetary part is currently pending as the court`s system is waiting for an exact final amount to be calculated by the accounts department. ​I have been told that because the monetary amount is part of the same judgment, the non-monetary visa order cannot be pursued separately until the monetary calculation is complete. ​Is this correct? In the Dubai Courts, are the enforcement processes for monetary and non-monetary orders dependent on each other, or can they be pursued at the same time?
Questions & Answers
UAE

How can I remove my business partner from the company if he left the country and is not responsive?

Q: I am writing to formally seek your guidance and assistance regarding my Technical Trade License and associated joint bank account. I hold a Technical Trade License together with my business partner, Mr. K. M., who has been out of the country for the past 2–3 months. During this period, he has been unreachable and has not responded to any calls or communication. Additionally, my partner has taken an amount of AED 30,000 from me, which has not yet been repaid. We also maintain a joint bank account under the company, which I wish to close. However, the bank requires both partners’ signatures for cancellation. As my partner is absent and not cooperating, I am unable to proceed. In view of the above, I kindly request your advice and support on the following: - The process to remove my partner’s name from the Trade License. - Guidance on how to proceed with closing or freezing the joint bank account in the absence of my partner’s signature. I can file a case in India.
Questions & Answers
UAE

I have been working for 4 and a half years and planning to resign. Do I get any benefits from the company?

Q: Hi. I have been working for 4 and a half years, and my contract is limited. Last June, my contract was renewed.. I’m planning to resign this coming October 2025. Do I get any benefits or gratuity from the company? Please give some advice. Thank you…
Questions & Answers
UAE

Is it possible to appeal the judgment of a car accident case of jail and deportation for a in Al Ain?

Q: Good evening, Sir. My brother from India got arrested for a car accident case in Al-Ain. He is in jail now, and the judgment is deportation from the country. How many days will it take for deportation? Any possibility of appealing the judgment?
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Questions & Answers
UAE

I filed a case for my unpaid salary and gratuity and a final decision has been released. How to enforce it?

Q: Good day! I just want to seek advice regarding my unpaid salary and gratuity. Actually, I already filed a case in MOHRE, and they released a final decision. However, until now, my previous company has refused to give me my last salary and gratuity, and they are not even replying to my messages and emails. What should I do? Thank you.
Questions & Answers
UAE

How can I lift the travel ban if I reached a settlement with the bank?

Q: This is regarding my upcoming online appointment with the honorable judge. It will be my second appointment, as the first did not take place due to a link error. The matter concerns lifting my travel ban. After making two years of consistent EMI payments, I approached the bank. The bank confirmed by email that they would support my request, but asked me to apply through the court. After more than a month of follow-up, the bank is now demanding a guarantor, which is not part of the settlement agreement. Under Provision Four, the travel ban could be lifted if I: 1. Maintained six consecutive months of regular account credits. 2. Paid six consecutive EMIs without delay. I have consistently paid for two years of payments. Despite the judge notifying the bank, no response has been received for over a month. I reapplied online, and another judge has now been assigned. Kindly advise what questions I should expect in the hearing from the honorable judge and what documents to prepare. Kindly assist.
Questions & Answers
UAE

Will I be arrested if I come to the UAE and I have an outstanding credit liability in Saudi Arabia?

Q: Dear Team, I seek your assistance regarding a financial matter. I have an outstanding credit liability in Saudi Arabia amounting to approximately 80,000 SAR. I left the KSA in early 2023, and I now plan to travel to the UAE for a week. Could you please advise whether a travel ban in Saudi Arabia extends to other GCC countries, and if there is any potential risk of arrest or imprisonment upon entering the UAE under these circumstances?
Questions & Answers
UAE

What are the requirements with the personal status court if a custody agreement is proposed?

Q: Please be informed that the first instance court provided the sole custody of the child to the father. Currently, there is an ongoing Personal Status and inheritance appeal, and the case is reserved for judgment, and only a few days are left. We are non-Muslim expats. However, the mother is proposing mutual agreements. 1. Sole custody provided to the mother with limited visitation rights to the father upon mutual agreement. 2. Joint custody - where in mother will sponsor the visa and shared expenses. Such an agreement is possible at this stage through a digital identity channel. Will it be allowed to be submitted to the court and acknowledged in front of the Judge? Is it recommended, considering the best interest of the child? What are the rights of the father in case of an agreement, if a sole custody or a joint custody agreement is made between both parties? Kindly advise.
Questions & Answers
UAE

I want to file for personal insolvency in Dubai. I have bounced checks and credit cards, but no assets

Q: I want to file for personal insolvency in Dubai. I have bounced checks and credit cards, but no assets.