Questions & Answers
Questions & Answers
5 available 5 • View allA case and travel ban for a DU outstanding bill
153
Q: Hi.
I received a message from du that they filed a case against me. I have an outstanding balance of AED 629.
They said that they have filed a legal case against me and even gave me a case number.
Upon checking my case number in Dubai court website, it was stating the case which was registered since 2017 and also a different case.
Do I really have a case now? And do I have a travel ban?
Thank you!

Oct 25, 2018
29246
Will I be having a problem if I have an unpaid du bill while exiting the country?


12
Q: I have an unpaid du bill and I'm going to exit the country.
Will I be having a problem with it?



May 25, 2021
6343
The minimum unpaid telephone bill for facing legal action
15
Q: I have an unpaid du bill for 4280 due to financial issues. They have sent emails to me that they will file a travel ban and police case.
For this amount, would they proceed as such things?

Oct 30, 2018
10074
Does unsettled payment with DU affect traveling to the home country?



2
Q: Hello, good day!
DU company is giving notice for unsettled payment. Why is the price going up even though the SIM card is no longer available and not used? What should I do? Please help.
Also, I have plans to travel to Pakistan. Are there any problems with immigration?
Please provide advice!
Thank you!




Nov 9, 2023
773
How to know if there is a case or travel ban if someone left the UAE with unpaid Du bills?




0
Q: Hello Lawyers,
Back in 2015, my sister was living with my mom in Dubai.
She bought an iPhone on a plan with Du during that time. After a few months and due to circumstances, she had to go back to our country.
She took the phone but left the sim here and to my and my mom's knowledge, she didn't finish paying the remaining balance.
My question is if she wants to come back here to Dubai, what kind of penalty she will face?
Is she going to have a travel ban?
Or will immigration stop her when entering the country?
I tried searching in Dubai Police but unfortunately, she doesn't have the EID now.
Thank you in Advance.





Nov 7, 2024
304
Legal blog
2 available 2 • View allUAE Travel Ban: What You Need to Know 164
The UAE travel ban may be imposed on a person on various grounds, for instance, as the result of criminal offences, unpaid loans, breach of immigration laws or family matters. Implications of such a ban can be financially severe and daunting for the affected person. This article aims to give readers a clear understanding of what is the UAE travel ban, what are the grounds and procedures for its imposition and removal, how to check if the person is banned from travelling and other related topics.
May 6, 2024
136553
Online POA and Other Notary Public Services in the UAE 28
With the introduction of the new procedures for obtaining a power of attorney (POA) remotely in the UAE, after it was mandatory to appear in person in front of the notary public as a global rule to ensure the identity and intention of the person requesting a POA, we put between your hands this brief guide for how you get it done.
Jun 8, 2021
19236
Laws & Regulations
1 available 1 • View allFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148523

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I already have a dispute order with MOHRE. Then my employer became willing to settle the case.
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Despite a waiver, the case is still with the public prosecution. Can I travel? 0
Hello,
I had a case regarding fraud by technical means, and we did a tanazul.
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How can we claim our money back if the cheque we received have bounced for insufficient funds? 0
We received a cheque which has now bounced. We have tried for over a month and a half now to get a new cheque from the person, and every day he says the next day.
We need the money now. We have been to the police station, and they said they can not do anything as the reason the cheque bounced is "Insufficient funds."
We have been to Al Barsha - Dubai Courts, and they said there is nothing they can do about it.
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Who is supposed to pay for the transfer fee, the employee or the employer? 0
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After working with them for 1 month, I experienced a salary delay, and I had to go to the office to ask why there was a delay in my salary.
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Now my question is, who is supposed to pay for the transfer fee, the employee or the employer?
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Is it possible for a foreigner to get a divorce in Dubai? 0
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Employer agreed to settle before MOHRE. What if they don’t pay the promised amount? 0
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I already have a dispute order with MOHRE. Then my employer became willing to settle the case.
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After 11 months of work, how many leave days is an employee entitled to? 0
Hello,
I want to inquire regarding my leave privileges. I am now 11 months in my company. How many leaves am I privileged to?
Based on Decree-Law No. 33 of 2021 regulating labour relations and its executive regulations, you are entitled to a paid weekly rest for not less than one day, as specified in the work contract or the work regulation.
The Council of Ministers may increase the weekly rest day stipulated in this article. The Decree-Law and its executive regulations also stipulate that you are entitled to an annual leave with full pay as follows:
- Thirty days for each year of your extended service.
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Can I sell branded replica watches online, not in a physical store? 0
Hello,
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What can I do if my neighbors are constantly doing construction work and constantly drilling? 0
I live in a townhouse with a shared wall with my neighbors. They are constantly doing construction work and constantly drilling on the shared wall.
They said it will last for 2 months, working 6 days a week. It is driving us crazy, and there is no way to live this way, and I have to work from home.
I am very stressed. What is the immediate solution, please?
Apr 25, 2025
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هل يسجل الطفل قانونياً بالإمارات في حال كان الفرق بين عقد الزواج الشرعي والولادة تقريباً 166 يوم أقل من 6 أشهر؟ 0
السلام عليكم
هل يسجل الطفل قانونياً بالإمارات (أب إماراتي يحمل جواز من الشارقة ، أم وافدة) في حال كان الفرق بين عقد الزواج الشرعي والولادة تقريباً 166 يوم أقل من 6 أشهر؟
هل يمنع من استخراج شهاده ميلاد؟ وما هي الإجراءات والعقوبات المتوقعة؟
مع العلم بأن الأب معترف بالطفل قبل الزواج وبعده.
شكراً
Apr 25, 2025
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Hello,
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I have video recording of my husband beating me. Can I show this in the child custody hearing? 0
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We won the case with the RDC to evict the tenant. What happens after waiting the cooling period? 0
We won the case with the RDC that the tenant has to evict the property. We are told there is a cooling period before they say the date he has to leave.
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He was served the one-year notice and then refused to leave, hence the case we raised with RDC and won.
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Can a free zone visa holder work remotely across the UAE while visiting the company weekly? 1
Hello,
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