Questions & Answers
Dubai consultancy refuses to refund money after failing to secure Poland visa
Dear Sir/Madam,
I applied for a Poland job through a Dubai consultancy in 2020 and paid all of the required fees, totaling AED 11,000. The consultancy then released my work permit for Poland, which expires after one year.
They then said that they would apply for my Poland visa from the Poland embassy, and I believed them.
However, when I messaged them about my visa because my Poland work permit is about to expire, they suddenly asked me to pay an additional AED 3,750 to apply for a new work permit.
When I said that I do not want to pay and that I would like a refund, they said that they will not refund my money.
Please advise me on how to get my money back.
Thanks!
Dear Questioner,
You have to file a criminal report immediately in addition to claiming a refund.
Dear Questioner,
If you have proof showing that you had transferred the money and they did not take any actions to process your visa correctly or you strongly feel they are fraud, then you can send a legal notice for the same or file a police complaint on the same.
Dear Client,
Thanks for your question! I hope you are doing well. I will assist you in this matter.
If a consultancy in Dubai has not delivered the promised services for obtaining a work permit and visa for Poland and refuses to refund your money, you should first attempt to communicate with them and request a refund.
Review any contracts or agreements you have with them.
It's important to document all communication and consider reporting the issue to the Dubai Economic Department or a consumer protection agency if applicable.
For any further legal assistance, you can WhatsApp us. We have an extensive team of knowledgeable and experienced lawyers to provide the legal assistance you need.
We will be happy to help you.
Thanks & Regards,
ABDUL WAHIED
