Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn't read the message properly. It turns out 4,225 got deducted from my account. I immediately called the bank, and they said they can't reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete. Is there a way to get it back? I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.

Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones. I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams. This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for. How can this matter be resolved?

Hello, I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business. Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques. We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation. Thank you!

I purchased a tour voucher from a holiday agency in Dubai in 2023 worth AED 4239.00, but was not able to use it due to a visa problem. I have constant email and communication through phone with them, and they informed me back then that my voucher will be available and has no expiration date that I can use anytime I want. Now I wanted to use it, so I called them last Saturday, 31st May 2025, and they told me it has already expired due to the new policy. Can I still claim and ask for my money back?

I’ve been on overstay for a couple of months. Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)? If so, what would be the process?

Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn't read the message properly. It turns out 4,225 got deducted from my account. I immediately called the bank, and they said they can't reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete. Is there a way to get it back? I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.

Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones. I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams. This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for. How can this matter be resolved?

Salam Sir, I hope you're doing well. I had a criminal case in Dubai. Now the case is closed, but I want to obtain a PCC. Can I? I already applied for that, but it was rejected. Please help me out. Thanks

Hello, I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business. Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques. We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation. Thank you!

I’ve been on overstay for a couple of months. Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)? If so, what would be the process?

Hello, My employer fired me under Article 44 for not showing up for work for 7 days in a row. But that’s not the case at all. I was sick and the management was aware and they let me go. I went to another country to get treatment because it’s expensive in Dubai. My employer did not pay me my salary for the month I worked and fired me. I have official sick leave from another country and there is correspondence where my employer sent me to another country for treatment. The problem is that the employer says that he will take compensation for the training that was specified in the contract, but I did not undergo training at all; I immediately started work from the first day of work and there was no training. Does my employer have the right to charge me such a fee and not pay my salary?

Should the seller in Dubai hand over their tenant's security deposit to the buyer upon completing a sale? Who is responsible for managing this process? At the time of the exchange, the broker said he would follow up with the seller and collect the deposit. He hasn’t, and the seller has not handed over the deposit.

Dear Sir/Madam, My husband's family constantly provokes me and then records my every exaggerated reaction. Now I'm worried that they might use those things against me.

Hi, I have a situation where I signed an MoU and gave my security deposit to the seller's agent. However later, the bank valuation of the property is lower than the selling price. On my MoU, it has a clause that “the buyer has a right to cancel/negotiate if the bank valuation is not the same as MoU.” I tried to negotiate, however, we didn't agree on the price so I asked to cancel. Now the agent is threatening me that they will not cancel the MoU and that will deposit my cheque. Later I also came to know that the person I am dealing with is not the same person whose name is mentioned as a broker in the MoU. The agent I am dealing with is constantly messaging me with threats. I decided not to speak to him and instead, I wrote an email to the broker whose name is mentioned on the MoU but received no response. I am on a very tight timeline as I need to vacate my apartment in 3 weeks, I found another unit but I don't know if I can pursue this while the initial MoU still not canceled. Please, I need advice.

Hello Sir/Madam, I have already finished my first year with my company and resigned. My employer is asking me to reimburse the cost of my visa because I did not finish my two-year contract. Do I need to pay? The cost is 7,000 AED.