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How to claim the security deposit back from the landlord

Hello Madam,

I hope you're doing fine.

I am unable to get a security deposit of AED 2000 from the landlord.

The current real estate agent claims that the landlord has some legal dispute with the former real estate company and I can't get my refund.

Can you kindly guide me on the above?

Rajasree Ravivarma

Hussain Lootah & Associates

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3 Jan 2021, 11:02

Dear Questioner,

I assume that the rented property is in Dubai and you have returned the property in its original condition.

Pursuant to your query, to claim back the security deposit, you may approach the Rental Dispute Centre (RDC) and file a complaint against your landlord stating that the real estate company is holding your security deposit without providing valid justification.

You shall submit all the mail correspondences (emails and/or letters) with the real estate company related to your claim on the security deposit.

Please note that the fee is 3.5% of the annual rent of the property and must be at least AED 500 and not exceed AED 20,000 along with an admin fee of AED 110.

Regards,

Rajasree Ravivarma

4 Jan 2021, 20:50

Hello,

Yes, the property I rented was in Dubai. When I handed the key over, I was never been advised of any such things but later they started giving excuses.

Can you kindly inform me about the process of how to lodge a complain?

Is there any special form... etc.?

Thanks a lot for your extended guidance.

5 Jan 2021, 10:34

You shall have your complaint typed in Arabic and submit documents such as tenancy contract, Ejari, identification documents, and the email correspondences requesting the security deposit [translated].

You can file it online or with the help of typing centres or you can appoint lawyers to represent you.

5 Jan 2021, 14:49

Can I have your contact details to call and discuss this matter further?

Thanks for your time and assistance.

6 Jan 2021, 04:20

Please note my number.

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