Q: Hi, I bought a second-hand car through an individual via an ad posted on an online platform. In the ad, he mentioned the vehicle is under an extended warranty. While the car passing was underway, I contacted the agency to check the car warranty and they said such information can only be given to the owner. So I told the buyer to confirm where the vehicle is under extended warranty. He got on a call and told me the agency is going to send him the details. After some time, he told me that the agency has confirmed the warranty. Three days after the transaction the car stopped working. When I contacted the agency for service, they said that the car is not under warranty. The warranty was the biggest factor for me to go ahead with the purchase. What are my options here to take action against that individual for selling the car by misrepresenting it in the advertisement?

Q: I bought a car from a Dubai dealer in November 2020 and in July 2021 (less than a year) the engine of the car stopped working. When the dealer removed the engine from the car to see what happened, he realized that the engine has already been repaired before with non-original pieces. When I bought it, they only stated that the car has been repainted; it's an obvious fraud. Is there any way I can ask for a refund of the damages? Thank you.

Q: Hi, I financed a car from a second-hand dealership in Sharjah. The car is a 2018 Mustang GT! They said the car was fine and had no accidents, it looked fine too. I took the deal and even had a new car screen put in through the dealer for AED 2000. The car has given me problems from the first month. Hazard lights would come on and kill the battery. The dealer told me to give the car to the garage, so they took the car and said a new screen is needed and they made me pay AED 1000 even though it was not my fault. I even paid to have the car delivered there but I paid out of the goodness of my heart. Next month it started dying randomly and would need jump-starts. Now it dies every day after a jump start. Now they are saying to me I need to pay for another fix! Please can someone tell me what to do? Is there any legal way they can take the car back and pay the bank back the money they took?

Q: Dear Sir/Madam, I purchased a car from Dubai's largest second-hand dealership with full faith in their claim, on their website, that all cars on sale are thoroughly inspected and free from any material defects. Eleven months later, I decided to sell the car privately and received a matching offer. However, I was unable to sell it despite passing the RTA test because I discovered that the car had undergone chassis repair, with evidence that such repairs took place before the car was sold to me. The dealership must have been fully aware of these defects when they completed the RTA registration on my behalf. I had no doubt that the car was defective as its VIN number did not return any history of accidents. I feel extremely disappointed and let down because the car is now worth 50k less. Could you please advise me on my legal options? Am I in a position to sue them for compensation?

Q: I purchased a used car worth AED 85k (with no accident history) with 1 year/25000 km warranty. After two months, my car resale was rejected/declined by an expert for having a partly damaged frame. Please suggest how to claim my hard-earned money back. Thanks

Q: Hello, I bought a second-hand 2023 car with a warranty valid until 2028 from the manufacturer. I purchased it 39 days ago from a dealership. The car was advertised as being in great condition and accident-free. This week, I took it to the manufacturer for servicing and was informed that the car had been written off as a total loss due to flooding. They provided me with proof and a police report. As a result, the warranty was void, and they refused to service the car or replace any parts. The primary reason we decided to buy this car was the warranty coverage. We contacted the dealer to request a return of the car and a refund, as they had hidden such crucial information, but they refused. Now, we are forced to take legal action. We have already filed a police report, but we need to know where to claim the money back—through the Ministry of Interior (MOI) or the Ministry of Economy (MOE)? Additionally, the invoice was provided two weeks after purchase and contained the wrong chassis number, belonging to another car of the same model, with the same issue—a total loss due to flooding from an auction. Does this error void the invoice?

Q: Hello, Two days ago, I bought a used car. But yesterday, I found out that there has been major tampering with the odometer. I have all the necessary proof to provide. Where do I move forward from this?

An interview-format article covering the topic of contracts in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.

The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.

The provisions of this law On Evidence in Civil and Commercial Transactions (Law of Evidence) govern evidence in civil and commercial disputes in the UAE.