Questions & Answers
Questions & Answers
8 available 8 • View allHealth insurance for employees with family visas
2
Q: Good Day,
Please, could you advise if as per the current UAE regulations in Dubai, is an Employer obliged to provide a Dubai Health Authority compliant health insurance to those employees in the company, who are holding ONLY work permits (labour cards) with the Employer?
These employees do have valid DHA compliant health insurances, issued by their main Sponsors (Spouses / Family Members).
Thank you and Regards,
Merry Shopova

Jun 12, 2017
658
Mandatory health insurance
2
Q: Dear Sir, Madam, I have a question in relation to the DHA mandatory health insurance cover that has come into effect.
I am the owner of a Dubai-based FZ company and have my residence visa through an employment contract with this company. The health insurance that I do have is DHA approved, but was requested and issued under my own personal name - and is therefore not linked to the company in any way.
Is that a problem? Does the mandatory health insurance have to be requested by, and issued to the company? Thanks.

Apr 2, 2017
643
Staff insurance delay and action against the company
0
Q: Good morning,
We would like to seek advice about the issue with our insurance.
We have applied to the insurance for the staff with an insurance company. It has been 2 months since we applied and paid to this company, but still, they can't give us the insurance, correct invoice and receipt that we need.
Kindly advise us, what can we do to get our money back and where can we report this kind of issue?
Thank you.

Aug 26, 2018
449
Can I claim ILOE insurance if I was terminated due to closure of operations?

5
Q: Dear Sir/Madam,
I was terminated from my job due to the closure of operations.
I purchased a one-year ILOE (Involuntary Loss of Employment) insurance policy last January.
Am I eligible to claim?


Aug 9, 2023
713
Who pays for occupational health cards: employer or employee?

2
Q: Dear Sir/Madam,
Should the employee or the employer be responsible for the cost of the occupational health card (green card)?
Is the employee required to obtain an occupational health card if they are not yet legally employed (under a spouse's visa) and do not yet have a work permit?


Oct 19, 2023
196
Claiming ILOE insurance if terminated a month before the contract ends

2
Q: Dear Sir/Madam,
Can I claim Involuntary Loss of Employment (ILOE) insurance if I was terminated a month before my contract ends due to cost-cutting?
I paid for a one-year subscription, but I have not reached one year since it only started in January 2023.


Dec 26, 2023
429
Claiming ILOE insurance after termination due to company restructuring

2
Q: Greetings,
I was terminated from the company due to company restructuring, and they gave me a 1-month notice period. My last working date is 14-02-2024.
Can I claim 3 months' salary for unreasonable termination? I have ILOE (Involuntary Loss of Employment) insurance, which completes 12 months on 13-02-2024.
Can I request a claim for the ILOE insurance?
Please advise me regarding this.


Jan 15, 2024
756
Should health insurance for an Emirati employee cover her children or just her?



1
Q: Hello,
Do we need to provide health insurance for our Emirati employee, who earns AED 4,000/month, and should it cover only her, or do we need to include coverage for her children as well?
She is married with six children, but we would like to ensure that the health insurance is for her only.
Thank you for your clarification!




Dec 26, 2024
66
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2 available 2 • View allElectronic Insurance Regulation in the UAE: A Quick Analysis 2
The Insurance Authority has introduced a new regulation to regulate all electronic and smart insurance operations practiced by licensed insurance companies, insurance-related professions [such as insurance agents, actuaries, insurance brokers, surveyors & loss adjusters, and insurance consultants] and marketing insurance policies through banks to the extent applicable to their nature. The objective of this article is to briefly discuss the changes that are introduced by the new regulation.
Dec 6, 2020
1004
An Overview of the New UAE Labor Law and Recent Amendments of 2024 233
The UAE has adopted a major reform in its legislative system that brought about 40 new laws and amendments to the company law, criminal law, personal status, among others. The amendments aim to develop the legislative structure in various sectors, the labor law being one of these, was the most recent. We try in this article to shed light on the changes introduced with the new labor law and their significance on both, the employer and employee.
Sep 10, 2024
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Other answers by
3182 3182 answers •
View allHow can I cancel my current visa immediately without serving notice? 0
Hello,
I got an offer letter from another company. I want the immediate cancellation paper before 20th April.
I don't have time to submit my notice period registration. What should I do?
Please give me the best advice!
Apr 4, 2025
84
During the notice period, is an employee allowed to take sick leave? 0
Hello,
During the notice period, is an employee allowed to take sick leave? If not, can the employer deduct the sick leave from the employee’s end-of-service benefits?
Additionally, what is the legal basis for this? Specifically, which law or ministerial decision governs this matter?
Apr 4, 2025
133
Can I request reopening a civil case if the judgment was in my absence due to sending notices to the wrong address? 0
Lawyers misunderstood my question. Please read carefully and then guide me.
Case Type: Civil Case
Claim amount: 400,000
Paid: 65,000
Reason: Commercial agreement of supply
Emirate: Ajman
This case was registered in 2022. The judgment was in my absence, as notices were sent to the wrong address.
I was sent to jail. I made a down payment, bailed, and paid some more amount as installments. The total paid amount is AED 65000.
Now, again, an arrest warrant is issued as I did not pay the remaining 335,000 of the claim.
According to me, I had to pay only this amount because the executioner made a wrong claim, not as per the genuine claim.
So I want to reopen the case file.
I want the court to reinvestigate and start the case from scratch.
1) How can I make that request?
2) What documents are required?
3) Chances of reopening of case?
4) Cancellation of arrest warrant
Please guide me in detail, as I will do everything myself, as I cannot afford a lawyer right now.
Apr 4, 2025
72
I booked a hotel stay for Eid through a travel agency and it was canceled two days before Eid. What to do? 0
I booked a hotel stay for Eid through a travel agency two weeks before Eid. The travel agency confirmed the booking on payment.
One day before Eid, the agency reached out, saying they had an issue with the supplier/hotel and the booking would be cancelled.
They offered alternative hotels that didn’t match the original property. I suggested some properties, and they couldn’t arrange them, or they asked for further payment, so I didn’t book anything through them.
What are my rights to a refund and compensation, as I had to book other arrangements separately at a significantly higher cost due to the last-minute prices?
It also caused significant emotional distress, less than 24 hours before the holiday. To which authority can a complaint be made in case of an unsatisfactory outcome?
Both the agency and the hotel are in Dubai.
Apr 4, 2025
64
If a bank has filed an execution cheques case through the Dubai Courts. Is a travel ban automatically applied? 0
A bank has filed an execution cheques case through the Dubai Courts due to nonpayment of a personal loan and credit card.
Is a travel ban automatically applied?
I looked on the Dubai Courts website, and it says the judge has issued a “reserved” order for my case.
Furthermore, when the bank emails, they threaten me with a travel ban. So I am assuming there is no travel ban issued (but I don’t know). I haven’t received any notice of a travel ban.
If there is a travel ban, how do I find out?
I have checked the Dubai police app, and there are no financial crimes against me.
Please advise if you know.
Apr 4, 2025
144

Other answers by
162 162 answers •
View allإمكانية المطالبة بالمستحقات العمالية بناءً على الراتب الفعلي وليس المكتوب في العقد 0
السلام عليكم،
أعمل في شركة في العين مند ثلاث سنوات ونصف "منها سنة وعشرة أشهر إقامة تابعة للشركة" وما تبقى كنت أعمل بالإعارة من شركة أخرى. راتبي في عقد العمل 500 درهم ولكن راتبي الفعلي 2500 درهم.
هل يحق لي المطالبة قانونًا على حسب الراتب الفعلي؟
وهل فترة العمل بالإعارة تدخل ضمن أيام المستحقات؟
علمًا بأنني أستلم راتبي بشكل مباشر بإيصال قبض من الشركة، وراتب العقد (500) أستلمه بنكيًا أو عبر فروع الأنصاري.
Jul 17, 2023
219
Mold in apartment due to construction fault: Can I get compensation? 0
Hi everyone,
I rent an apartment. After two days in the apartment, water started leaking from the ceiling.
It turned out to be a fault in the building's construction, which caused condensation in the false ceilings. When the panels were demolished, it was found that they were all full of mold.
The building manager has started work, but the apartment is no longer habitable.
Should the landlord compensate me for the lack of peaceful enjoyment of the property?
Jul 17, 2023
415
New owner in Dubai with no Ejari and previous tenant: What are his rights? 0
Dear Sir/Madam,
I recently purchased a studio flat in Dubai that was previously tenanted under a Tenancy Contract from November 2022 to November 2023.
However, there is no registered Ejari to establish a tenant-landlord relationship in the Dubai Government record.
The previous landlord had given the tenant a year's notice to vacate the flat, which was given six months ago. Now that I have purchased the flat, I have asked the tenant to replace the cheques, but she has refused to cooperate.
Can you please advise me on whether I am obligated to continue the Tenancy Agreement signed by the previous owner, given the absence of an Ejari?
Alternatively, when can I tell her to vacate the flat, or do I have to wait until November 2023?
Secondly, I would like to know if I need to serve the tenant with an eviction notice again to vacate the flat. If so, for how long is the remaining period valid, or do I need to issue a new eviction notice of one year?
I would appreciate your prompt response.
Many thanks!
Kind Regards,
Apr 11, 2023
1711
My company is asking us to work 9 hours this Ramadan. What can we do? 0
My company is asking us to do 9 hrs. duty this Ramadan starting last 8th of April 2023 without overtime pay.
And no one from my colleagues wants to complain as they are scared of what might happen.
Just today, my showroom manager is asking me to extend until 12 pm when I started my duty from 10 am and I am fasting.
What can I do?
Apr 13, 2023
542
Issuing a legal notice for non-payment and false accusations by a client 0
Hello,
We would like to issue and send a notice/legal notice to one of our clients for none payment of dues and false accusations.
How can this be done?
Apr 15, 2023
465
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