Questions & Answers
Liability for delaying the attestation of documents
One of my customers has submitted a document to me for legalization from the USA before 5 months which we have submitted to one of our vendors in Washington, USA.
But after feeding me lots of false information, my vendor has returned the document back to me saying it cannot be attested.
My customer is going with legal action for the loss she faced for the document delay.
Hello,
What kind of documents you are talking about?
Your question is not clear enough.
Dear Sir/Madam,
Many thanks for your query!
Your liability to this customer comes down to the terms of business you signed with the customer for your attestation services.
The business services terms that you have with your partners in Washington are also critical. Please send both documents to us for our review, as five months is a long time to wait for document attestation.
Certainly, the pandemic may have played a part in the delay as several embassies and government offices in a number of countries still remain closed to the public.
Kindly contact us via email for further assistance.
