Questions & Answers
Questions & Answers
10 available 10 • View allHealth insurance claim
1
Q: Dears,
I have a health insurance claim of 50K AED that was rejected by the insurance company because they think it is a pre-existing condition. The health issue was a heart attack that occurred for the first time so it is not a pre-existing condition.
I would like to make an appeal on that rejection. I have all the documents (medical reports, invoices...).
Best regards.

Feb 8, 2017
986
Health insurance for employees with family visas
2
Q: Good Day,
Please, could you advise if as per the current UAE regulations in Dubai, is an Employer obliged to provide a Dubai Health Authority compliant health insurance to those employees in the company, who are holding ONLY work permits (labour cards) with the Employer?
These employees do have valid DHA compliant health insurances, issued by their main Sponsors (Spouses / Family Members).
Thank you and Regards,
Merry Shopova

Jun 12, 2017
679
Liability to pay the hospital what insurance does not cover
1
Q: I would appreciate your legal advice on the below scenario:
I gave birth in a hospital on May 16. At the time of discharge, they did not ask us to pay anything and said it was covered by insurance.
After more than a month, they called us saying they made a mistake and only half of the bill was covered and asking us to pay the balance.
Are we still bound/liable to pay after discharge?

Jul 5, 2018
519
Staff insurance delay and action against the company
0
Q: Good morning,
We would like to seek advice about the issue with our insurance.
We have applied to the insurance for the staff with an insurance company. It has been 2 months since we applied and paid to this company, but still, they can't give us the insurance, correct invoice and receipt that we need.
Kindly advise us, what can we do to get our money back and where can we report this kind of issue?
Thank you.

Aug 26, 2018
511
An employer charges an employee for family insurance. Is it legal?

2
Q: Dear sir/madam,
My employer charged me for my family insurance in Abu Dhabi despite Abu Dhabi health insurance law covering up to 2 kids.
What would be the legal way to reimburse the amount from the company?


Nov 30, 2022
631
Can I claim ILOE insurance if I was terminated due to closure of operations?

5
Q: Dear Sir/Madam,
I was terminated from my job due to the closure of operations.
I purchased a one-year ILOE (Involuntary Loss of Employment) insurance policy last January.
Am I eligible to claim?


Aug 9, 2023
745
Who pays for occupational health cards: employer or employee?

2
Q: Dear Sir/Madam,
Should the employee or the employer be responsible for the cost of the occupational health card (green card)?
Is the employee required to obtain an occupational health card if they are not yet legally employed (under a spouse's visa) and do not yet have a work permit?


Oct 19, 2023
256
Can a tourist visa holder get health insurance after surgery?


2
Q: Dear Sir/Madam,
I would like to inquire about health insurance for a tourist visa. My boyfriend’s grandmother visited the UAE on December 24, 2023, from Italy.
She is a Filipina and an Italian citizen. In an unexpected scenario, she was rushed to the hospital on December 28th, had surgery due to a hemorrhage, is in a comatose stage, and is still in the ICU to this date.
As per the doctor’s advice, she will be staying in the country for at least a month. Is there any chance that she can apply for insurance here to lessen the bills even though she is not working here?



Jan 2, 2024
144
Do I still need UAE DoH-approved health insurance while staying outside 3 years?
1
Q: Dear Sir/Madam,
I have an Abu Dhabi skilled worker golden visa and need to leave the UAE for 3 years. Do I need to maintain UAE DoH-approved health insurance during my 3-year stay outside the UAE?
What would happen if I could not maintain UAE health insurance during this period?

May 7, 2024
214
A tourist patient refused to pay a medical bill. What's next? Jail time or a travel ban?




1
Q: Dear Sir/Madam,
A patient on a tourist visa refused to pay a medical bill of 500k at a private hospital.
The hospital transferred the case to the legal department.
What's next? Jail time or a travel ban?





May 14, 2024
408
Legal blog
2 available 2 • View allElectronic Insurance Regulation in the UAE: A Quick Analysis 2
The Insurance Authority has introduced a new regulation to regulate all electronic and smart insurance operations practiced by licensed insurance companies, insurance-related professions [such as insurance agents, actuaries, insurance brokers, surveyors & loss adjusters, and insurance consultants] and marketing insurance policies through banks to the extent applicable to their nature. The objective of this article is to briefly discuss the changes that are introduced by the new regulation.
Dec 6, 2020
1063
An Overview of the New UAE Labor Law and Recent Amendments of 2024 233
The UAE has adopted a major reform in its legislative system that brought about 40 new laws and amendments to the company law, criminal law, personal status, among others. The amendments aim to develop the legislative structure in various sectors, the labor law being one of these, was the most recent. We try in this article to shed light on the changes introduced with the new labor law and their significance on both, the employer and employee.
Sep 10, 2024
92591

Other answers by
Terminating an employee after sick leave and claiming compensation 2
Hello,
My employer fired me under Article 44 for not showing up for work for 7 days in a row. But that’s not the case at all. I was sick and the management was aware and they let me go.
I went to another country to get treatment because it’s expensive in Dubai. My employer did not pay me my salary for the month I worked and fired me.
I have official sick leave from another country and there is correspondence where my employer sent me to another country for treatment.
The problem is that the employer says that he will take compensation for the training that was specified in the contract, but I did not undergo training at all; I immediately started work from the first day of work and there was no training.
Does my employer have the right to charge me such a fee and not pay my salary?
Feb 29, 2024
486
How to make the seller hand over the tenant's security deposit to the buyer upon completing a sale? 1
Should the seller in Dubai hand over their tenant's security deposit to the buyer upon completing a sale?
Who is responsible for managing this process?
At the time of the exchange, the broker said he would follow up with the seller and collect the deposit.
He hasn’t, and the seller has not handed over the deposit.
Feb 8, 2024
446
How to deal with in-laws provoking and recording reactions? 1
Dear Sir/Madam,
My husband's family constantly provokes me and then records my every exaggerated reaction.
Now I'm worried that they might use those things against me.
Feb 8, 2024
270
How to cancel the MoU to buy an apartment with the broker if the bank did not approve the loan? 2
Hi,
I have a situation where I signed an MoU and gave my security deposit to the seller's agent. However later, the bank valuation of the property is lower than the selling price.
On my MoU, it has a clause that “the buyer has a right to cancel/negotiate if the bank valuation is not the same as MoU.” I tried to negotiate, however, we didn't agree on the price so I asked to cancel.
Now the agent is threatening me that they will not cancel the MoU and that will deposit my cheque. Later I also came to know that the person I am dealing with is not the same person whose name is mentioned as a broker in the MoU.
The agent I am dealing with is constantly messaging me with threats. I decided not to speak to him and instead, I wrote an email to the broker whose name is mentioned on the MoU but received no response.
I am on a very tight timeline as I need to vacate my apartment in 3 weeks, I found another unit but I don't know if I can pursue this while the initial MoU still not canceled.
Please, I need advice.
Feb 8, 2024
662
Employer asking for visa reimbursement after resignation: do I need to pay? 3
Hello Sir/Madam,
I have already finished my first year with my company and resigned.
My employer is asking me to reimburse the cost of my visa because I did not finish my two-year contract.
Do I need to pay? The cost is 7,000 AED.
Oct 20, 2023
835
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