Questions & Answers
Questions & Answers
8 available 8 • View allRecourse for unpaid dues in commercial transactions

6
Q: I am a contractor and my client has pending payments with him. I have received 5 out of 13 payments I sent him.
All the 13 payments are late. All the payments have been signed and approved and he gave me a payment certificate to confirm due date of payment but until this date, it is not paid.
Each certificate is delayed out of the 8 balance. They range in delay from 2 weeks to 6 months. What are my rights and the damages I can claim as per the UAE law?
Please note that I had to close down my business because I can't afford to run it due to the late payments.


Jun 10, 2018
5163
Filing a civil case for the recovery of an old debt
2
Q: Hi.
A local company owes me AED 900,000. The cheques bounced and the owner/signatory ran away to the UK.
The company is still running but I'm not sure if they have any valuable assets. The criminal court ruled 1 year and 3 months imprisonment for the owner who is still in the UK.
The judgment was issued in 2013. Can I open a civil case now after 5 years? Does the judgment issued by the criminal court ever expire?
Thanks,
Moe

Sep 7, 2018
549
Legal action to claim pending invoices from a company
1
Q: Hello.
Mr R. and Mr Z. are founders of a company located in Ajman. They are buying my fish from Indonesia.
The total amount of 2 invoices is USD 11.074, but they paid me just USD 5.000 since 8 months ago.
Can you help me to collect my balance?
Thank you

Apr 1, 2018
2120
Recovery of funds from a customer for supply of goods
1
Q: We are a firm registered in India. We had supplied turmeric to a firm in Ajman. As per the terms of delivery, the payment was on the release of Delivery Order.
The CEO of the firm got the delivery order released in his favour without making the payment. Can your company help us in realising the payment?

Aug 28, 2019
424
Is the last shot rule accepted in the UAE?
1
Q: Dears - Please advise
Can the Last-Shot Rule be acceptable in the UAE as in any transaction?
The T&Cs of the party which refer to its T&Cs most recent one apply (only for straight forward quote vs PO cases).
If yes, kindly share the particular act.
Thanks

Mar 25, 2021
163
How to claim the remaining amounts unpaid by a company after delivery of goods



3
Q: Our company (Ajman Freezone) has delivered goods to a company in Mainland Dubai.
The payment terms agreed on 30% on order confirmation and 70% on delivery of goods to the warehouse in Dubai.
The customer paid 30% on the order confirmation and failed to settle the 70% on delivery of the goods to their warehouse. Upon confronting the customer that he failed to comply with the payment terms, he asked to pay in installments.
We agreed on five monthly installments and the customer confirmed the date and amount of the payments via email.
Oct 2020, November 2020, December 2020, January 2021 and February 2021.
He failed to pay December 2020, January 2021 and February 2021.
Since then he has been avoiding us, and only when we keep pressuring him, he pays small amounts, which are not equal to the monthly installments agreed upon.
The installments were confirmed, but not handed over as PDC.
Kindly advise what can be done in this case and if it is feasible to go to court.




Jun 27, 2021
789
A company received the products but did not pay. What to do?


1
Q: I have been supplying products to a company in Dubai since 2017. To date, I received no payment.
The CEO does not answer my calls or emails when I demand payment or return of my products.
Who can I speak to?
I am resident in South Africa.



Dec 7, 2021
246
Unauthorized use of free trial option and potential legal action

1
Q: Dear Sir/Madam,
I hope this letter finds you well!
I am writing to bring to your attention a concerning issue regarding the unauthorized exploitation of our system's free trial option by an unknown individual who has been engaging in deceptive practices to gain access to our services.
As per our partner's recent findings, it has come to our attention that an individual has been repeatedly abusing our free trial option by utilizing various, email addresses, and mobile numbers to gain unauthorized access to our services.
It has been determined that this individual has been utilizing our facilities to engage in these activities. We don't have his personal details.
Our partner has provided evidence that supports the assertion that this unknown individual has been intentionally circumventing our terms of service and exploiting our free trial option for personal gain.


Feb 15, 2024
84
Legal blog
1 available 1 • View allHow to Increase Chances of Getting Your Invoices Paid in the UAE 0
An interview-format article covering the topic of how to increase chances of getting your invoices paid in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Feb 24, 2021
701
Laws & Regulations
3 available 3 • View allFederal Law No. (18) of 1993 Issuing the Commercial Transactions Law 19
This Law applies to merchants, as well as to all acts of commerce carried out in the UAE by any person even though he be not a trader. Commercial matters regarding which specific Federal laws are issued shall be subject to the provisions of such laws, and to the provisions hereof which do not contradict with said laws.
Sep 7, 1993
33030
Federal Law No. (11) of 1992 Concerning Issuance of the Civil Procedures Code 42
The law promulgates UAE Civil Procedures Code (Civil Procedure Law) which governs civil procedures in the United Arab Emirates, including the prosecution before the courts, litigation and execution.
Feb 24, 1992
75346
Federal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148437

Other answers by
35 35 answers •
View allObtaining refund from the developer for project delay 0
I booked an off-plan studio in R.E.P. DIP. The developer posts to me the contract to sign. I signed the contract and posted it back to their address.
The texture property In Dubai has been dealing and I transferred 10% to reserve the unit in June 2015. I have paid over 30% until the end of Dec 2016.
I stopped paying the rest of instalments because after viewing 0% construction report through DLD website and neither developer has provided me Oqood.
There is still no construction as per the DLD report for project number 1514. I am considering to get a refund.
The total price of the studio is AED 330000. 10% at the outset, 36 equal instalments during construction, 20% on handover and 18 equal instalments after the handover.
I have paid 10% and 18 equal instalments out of 36 during the construction as per contract. Total AED 109,973.94 paid: AED 109,973.00
What are the possibilities to get a refund from the developer? How much would it cost?
Apr 19, 2018
5731
Consequences of filing a criminal case against a debtor by the bank 0
Hi,
I have just found out I have a police case filed by my bank on a credit card payment. I have a credit card with 25k limit and could not do minimum payments for 1 year (due to job loss), nevertheless, the bank filed a case against me for 190k.
I do not understand on what ground and would like to know what to do. As well, how can I find out if I have a travel ban as I would rather try and solve the situation remotely from home than be concerned that I will be jailed here?
Your advice is appreciated.
Jul 20, 2017
3766
Transfer of labour complaint from free zone to labour court 0
I was working in Free Zone company here in Sharjah. Our total delayed salary is 6 months. Some of my co-workers already complained in Free Zone immigration but no avail.
What is the best we can do where we will complain?
Waiting for your reply.
Jul 20, 2017
2665
What to do if you have credit card debts 0
Hi,
I am staying in Abu Dhabi with my husband & 7 years old daughter. My husband was working in a big construction company from the year 1996. In October 2015, he got terminated due to which he went in depression.
He got another job but due to depression, he was not going to work regularly. The company terminated him. He doesn't have a job for 2 months & he is not in the position to look for the job as he has depression again.
He was having 3 credit cards. During his first job, he paid regularly without any delays. But after this new job, he didn't pay on time & even for 2 cards we were unable to pay for around 1 year. For the third card after checking with the bank, we had made installments but now for past 3 months, we didn't pay for it.
I really don't know what to do. I am also working but my salary is good enough for the rent only. Nowadays, our friends are helping us for the daily needs even.
Kindly let me know what could be the possible solution for this & can I send my daughter to the home country?
Jul 24, 2017
2792
How to check why your visa application was rejected 0
How to check why my visa application was rejected for Abu Dhabi?
Jul 24, 2017
21121

Other answers by
25 25 answers •
View allA property is subleased without landlord's consent. How to evict subtenant? 0
Dear Consultant,
Good morning!
I have a rented property in Dubai. In March 2024, when I went to visit my flat, I found a subtenant inside. He informed me that he rented from "my tenant" and is paying on a monthly basis.
This occurred without my consent, and his cheques return unpaid. I have heard from my friend about many options to vacate my unit and sue the original tenant.
I would appreciate your advice on the subject matter as a consultant.
Many thanks!
Apr 11, 2024
115
إلغاء الاتفاق واسترداد المبالغ المدفوعة لشقة قيد الإنشاء 0
أود الاستفسار عن رسوم مقاضاة مطور عقاري اشتريت منه وحدتين عقاريتين.
تم دفع 30% من قيمة العقار + جميع رسوم دائرة الأراضي والأملاك ولكن منذ 7 أشهر يماطل المطور في تسليمي العقد. ولا أعتقد بأن المبالغ المدفوعة تم إيداعها في حساب الضمان.
أيضاً، المشروع متأخر والثاني لم يبدأ بعد مع أنه من خلال نموذج الحجز مذكور بأن عمليات الإنشاء بدأت والتسليم في ديسمبر 2019.
أريد رفع دعوى لفسخ العقد وإرجاع جميع المبالغ المدفوعة. هل الدعوى مضمونة؟
لا أريد تضييع الوقت في تقديم شكاوى لدائرة الأراضي والأملاك.
وأنا من إمارة أخرى وليس لي الوقت للذهاب إلى دبي للشكوى ومراجعتهم. أريد توكيل محامي مختص للانتهاء من الأمر.
Feb 10, 2019
2661
The possibility of appealing a jail sentence for bounced cheques 0
Hi,
I needed to know if the court issues a judgment of 2 or 3 months jail term in cheque bounce case, is there a way to reverse the judgment or avoid the sentence? Possibly if the creditor withdraws the case?
I have received a judgment of a jail term of 2 months for AED 1 Million security cheque bounce against a loan that is 75% paid off and a 3 months jail term for multiple cheques to a single supplier valued at AED 48,000.00 approx.
What can I do avoid jail terms and wondering how AED 48k cumulative value would result in jail term?
Appreciate a solution for this.
Thanks.
Oct 7, 2018
3831
Liability of a guarantor after the debtor fled the country 0
Hello
I signed as a guarantor for a person's company loan for AED 500,000.
The person is no longer in the country and now there is a civil case on me.
What is the penalty or jail term I would be looking at?
If I go through the jail term, is the outstanding amount is also cleared?
Oct 9, 2018
7474
هل يعتبر إنهاء عقد العمل غير محدد المدة فصلاً تعسفياً؟ 0
تحية وبعد،
إنهاء عقد عمل موظف غير محدد المدة بدون سبب، هل يعتبر تعسفي؟
Oct 2, 2018
1213

Premium
Other answers by
1298 1298 answers •
View allIs the compensation for notice period deducted on the basis of full salary or basic salary? 0
Hello,
I understand that if anyone wishes to resign without serving their full notice period, they are supposed to compensate the employer for the remaining time that they didn't serve the notice, also known as "notice Compensation".
Is this notice compensation deducted based on the full salary or on the basic salary?
Mar 21, 2025
72
What can I do if my employment visa got rejected multiple times by CID? 0
Hi Everyone,
I have been working in the UAE since 2019.
Since 31 December 2024, I have been in my home country because my visa was rejected a couple of times.
After waiting for 3 months, I found a new job in the UAE, but the employer told me again that the government did not approve my visa, and that was part of the CID approval.
I would like to know if I can find something to clear my issues, which would allow me again to start my work in the UAE.
Apr 17, 2025
7
What can you do if you lost your job and still have outstanding loan and credit card balance to pay? 0
Hi,
I have a friend who lost his job in the UAE, but he still has a loan and a credit card outstanding balance to pay.
He is asking for advice on what to do now.
Apr 17, 2025
3
I applied for immigration to Canada via an agency in Dubai without any progress. Can I claim refund? 0
I'm looking for advice- I had applied for immigration service to Canada via an agency in Dubai, however, it's been a few months and there is no positive reply from their end.
They keep giving evasive answers, such as my job role is not coming up, or the Government has put the applications on hold, or other things which are totally different from the picture painted before availing their service.
The contract mentions this about refund: "The company is eligible to provide a refund if any wrong information is provided during our advocacy while discussing the case with the consultant."
My Question is- are such immigration consultancies legal in the UAE?
Is it legal for them to provide such services?
And am I eligible for a refund if not for damage claims (for wasting my time with their inefficient services)?
Apr 17, 2025
2
Can I hold the delivery of goods to a buyer outside the UAE if he defaulted on payment? 0
I, as a UAE-based Seller, entered a sales agreement with a KSA-based Buyer. The Buyer defaulted on the LC payment, breaching the contract.
The goods are stuck at the port as they need original documents, which I am holding to recover the outstanding balance.
They later made a partial payment but now threaten to cash the PBG (UAE bank) I provided if don't release the document.
The contract mandates DIAC arbitration but lacks a governing law clause. I need advice on:
1. Which law applies to this dispute?
2. Where can I seek an injunction to prevent PBG encashment, given the Buyer’s bad faith and breach? Or should I send a letter to their bank with the brief above?
Kindly advise.
Mar 21, 2025
49
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