Questions & Answers
Questions & Answers
11 available 11 • View allOverdue bills: What legal actions service providers can take against debtor
57
Q: I have an overdue bill for a telecommunication company based in the UAE.
What they actually can do legally against me?

Mar 16, 2017
59218
Do I have a travel ban if my Etisalat bill is unpaid for 1 year?
10
Q: I have an issue, Etisalat bill is outstanding for 1 year.
How to check if there is any travel ban for me?

Oct 26, 2017
26787
Travel ban check for unsettled bills with du
26
Q: I had a postpaid connection from du two years back, but unfortunately, I had to disconnect within three months due to huge call tariff.
Now, they have imposed an amount of AED 2200 for contract termination. I would like to know if I have a travel ban or a legal case.
Please help me out.

Nov 2, 2017
22206
Travel ban for a mobile phone debt with Etisalat
21
Q: Hello Mam.
My name is Harbhajan Singh Gurm. Someone bought a mobile phone from Etisalat in 2014 on my identity. I even don't know who is he.
Tasheel sent me msgs regarding my travel ban. I complained to Etisalat, but no result is given to me. I have urgent work in India these days. So what should I do?
Can I go to India after they file a case in the police station?
Please guide me.
Thank you

Jan 24, 2018
28401
Travel ban for unpaid mobile bills
123
Q: Good morning Sir,
I want to know if someone would get a travel ban because of an unpaid mobile bill like du, without a court case or police case.

Jan 30, 2018
21047
Legal consequences for non-payment of Etisalat bills
40
Q: I have a flatmate who applied for internet in Etisalat, but when he went on vacation he did not come back. Then our flat owner continued it but the internet account was not transferred to his name.
When I got back from my vacation, there was already a new flat owner. She removed the existing internet in our home because she applied for a new account. That was almost 2 years ago.
Now, I don't know why Etisalat is texting and calling me that I have to pay the amount due and they initiated a legal action and travel ban on me. Tahseel messaged me about this.
Please, can anyone help me on what I can do?

Feb 4, 2018
64310
Travel ban and arrest warrant for an outstanding Etisalat bill
5
Q: Good afternoon
I would like to know if a travel ban has been issued against me for an outstanding Etisalat bill totalling of AED 3600, does it mean that there's also an arrest warrant?
And if I settle the amount, will I be cleared from the blacklist and travel ban?

May 9, 2018
5180
The minimum unpaid telephone bill for facing legal action
15
Q: I have an unpaid du bill for 4280 due to financial issues. They have sent emails to me that they will file a travel ban and police case.
For this amount, would they proceed as such things?

Oct 30, 2018
10034
Unexpected high bill due to unauthorized SIM plan usage. What to do?

1
Q: Dear Sir/Madam,
I need your help regarding my SIM Plan. When I signed up for the plan, I specifically requested to use my own number since it's with the same network. The agent agreed, and I provided my ID and signed the documents.
He informed me that I had to activate it before I could use it. However, when I attempted to activate it, it did not proceed, and I assumed that I didn't have a plan.
I did not contact the agent because I thought that since it was not activated, I would not be charged for anything.
After a few months had passed, I began to receive bills, and someone was paying for the plan. I then inquired as to why I had a plan when it wasn't activated. That's when I discovered that another person was using the plan under my name, and I had to pay to cancel it.
I don't know who that person is, but the agent informed me that I had to pay for it because it was under my name.
The amount reached over a thousand because the person did not pay.
Could you please assist me with this situation?
I am really confused and don't know what to do.


Mar 23, 2023
127
How to know check a possible travel ban if I left Dubai with an unpaid Etisalat bill?

0
Q: I was in Dubai 10 years ago and I had an internet connection with Etisalat telecom company.
I left the country and my friends started using the connection from then onwards.
Now I wish to travel to Dubai on a visit visa. Will I be stopped at the airport during my exit from Dubai?


Apr 25, 2023
534
What to do against a claim from Etisalat for bills despite failing service?

0
Q: Dears
I took a wireless account from Etisalat and they were not giving the service properly so I asked them on 3rd day they told me to do troubleshooting by application but still it was the same.
Then I contacted them to cancel the account on the 5th day but they said I need to get a technical complaint number which I was not getting from them.
So I called the salesperson and he came to my home and changed it with the landline and told me that he will cancel the wireless account in 3 months.
After 5 months, Etisalat came back to me and asked for payments and told me that if I do not pay, they will block all my other connections even though I didn’t receive any invoice or reminder from Etisalat.
Now the legal team of Etisalat sent me the below email:
• Negative impact on your credit score with the Al Etihad Credit Bureau of UAE limiting your access to credit facilities with banks and financial institutions.
• Limited opportunities in setting up a business in the UAE.
• Limited job opportunities.
Can anyone help


Apr 26, 2023
130
Legal blog
3 available 3 • View allUAE Travel Ban: What You Need to Know 163
The UAE travel ban may be imposed on a person on various grounds, for instance, as the result of criminal offences, unpaid loans, breach of immigration laws or family matters. Implications of such a ban can be financially severe and daunting for the affected person. This article aims to give readers a clear understanding of what is the UAE travel ban, what are the grounds and procedures for its imposition and removal, how to check if the person is banned from travelling and other related topics.
May 6, 2024
136030
What is a Travel Ban & How Does it Work in the UAE? 13
An interview-format article covering the topic of the travel ban and reasons leading to it in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Mar 9, 2020
6583
How Do You Ask a Lawyer? 11
I believe that there is a similarity between medicine and law, and just as there is a way to ask a question to a doctor to get the most accurate and correct answers from him, which ultimately helps you receive the correct diagnosis, and therefore the correct treatment, there is a way to ask a lawyer.
Jun 12, 2023
1146
Laws & Regulations
1 available 1 • View allFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148370

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Hello,
My employer fired me under Article 44 for not showing up for work for 7 days in a row. But that’s not the case at all. I was sick and the management was aware and they let me go.
I went to another country to get treatment because it’s expensive in Dubai. My employer did not pay me my salary for the month I worked and fired me.
I have official sick leave from another country and there is correspondence where my employer sent me to another country for treatment.
The problem is that the employer says that he will take compensation for the training that was specified in the contract, but I did not undergo training at all; I immediately started work from the first day of work and there was no training.
Does my employer have the right to charge me such a fee and not pay my salary?
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How to make the seller hand over the tenant's security deposit to the buyer upon completing a sale? 0
Should the seller in Dubai hand over their tenant's security deposit to the buyer upon completing a sale?
Who is responsible for managing this process?
At the time of the exchange, the broker said he would follow up with the seller and collect the deposit.
He hasn’t, and the seller has not handed over the deposit.
Feb 8, 2024
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How to deal with in-laws provoking and recording reactions? 0
Dear Sir/Madam,
My husband's family constantly provokes me and then records my every exaggerated reaction.
Now I'm worried that they might use those things against me.
Feb 8, 2024
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How to cancel the MoU to buy an apartment with the broker if the bank did not approve the loan? 0
Hi,
I have a situation where I signed an MoU and gave my security deposit to the seller's agent. However later, the bank valuation of the property is lower than the selling price.
On my MoU, it has a clause that “the buyer has a right to cancel/negotiate if the bank valuation is not the same as MoU.” I tried to negotiate, however, we didn't agree on the price so I asked to cancel.
Now the agent is threatening me that they will not cancel the MoU and that will deposit my cheque. Later I also came to know that the person I am dealing with is not the same person whose name is mentioned as a broker in the MoU.
The agent I am dealing with is constantly messaging me with threats. I decided not to speak to him and instead, I wrote an email to the broker whose name is mentioned on the MoU but received no response.
I am on a very tight timeline as I need to vacate my apartment in 3 weeks, I found another unit but I don't know if I can pursue this while the initial MoU still not canceled.
Please, I need advice.
Feb 8, 2024
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Employer asking for visa reimbursement after resignation: do I need to pay? 0
Hello Sir/Madam,
I have already finished my first year with my company and resigned.
My employer is asking me to reimburse the cost of my visa because I did not finish my two-year contract.
Do I need to pay? The cost is 7,000 AED.
Oct 20, 2023
811
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