Questions & Answers
Questions & Answers
3 available 3 • View allCan I call clients more than twice a week with their consent under Telemarketing Regulations?


1
Q: Hi all,
I need some clarification regarding Cabinet Resolution No. (56) of 2024 concerning the Telemarketing Regulations. I collect the contacts of potential clients in Dubai on my website.
By submitting their contacts, the client agrees to the processing of personal data.
Do I have the right to call such a client more than 2 times a week, especially if the consent indicates that the client agrees to be called more frequently than established by the Cabinet Resolution?
Sep 30, 2024
99
What are the regulatory agencies in the UAE that oversee data compliance?


1
Q: I am looking for information about the regulatory agencies in the UAE that oversee data compliance. Specifically, I am interested in agencies that deal with privacy, compliance, surveying, and security.
I am aware of the UAE Data Office, the DIFC Commissioner, and the ADGM Commissioner, but I would like to know if there are any other mandatory regulatory agencies that enterprises need to be aware of in Dubai and the UAE Mainland.
Thank you.
Dec 1, 2023
181
Help with drafting service provider agreement for marketplace tech startup

1
Q: We are a tech startup creating the first auto/car service and repair marketplace.
As a marketplace, we only facilitate listing and booking the services while the service providers (the workshops) are the service providers and are responsible to deliver and carry the selected /booked job.
We need to draft a marketplace supplier/service provider agreement between us and the workshops outlining the responsibilities and liabilities of both sides.
I would like to work with a law firm that has previous experience in drafting such marketplace-related agreements.
Dec 7, 2021
478
Legal blog
3 available 3 • View allWhy is the UAE the Right Place for Your Startup 6
Most entrepreneurs who have ideas for a startup seeking to implement it may face some difficulties in deciding the ideal location, activity, type of license, fees, taxes, among many others. Here are four reasons why the UAE’s thriving start-up scene is the right choice for your business.
Feb 13, 2020
2724
An Overview of the Legal Framework for Entrepreneurs in the UAE 4
Over the years the UAE has become a centre of trade and commerce for the Middle East, thanks to its strategic location, excellent connectivity and extensive services to assist with all aspects of business. According to the World Bank's 2016 report, the UAE has ranked 31st in the global index of ease of doing business. This encourages more entrepreneurs to set up different kinds of business entities in the country.
Mar 14, 2017
6506
Procedures of Company Formation in the UAE 2
The different Emirates in the UAE have different requirements and procedures for obtaining business licenses. To register your entity, you need to follow steps and obtain approvals from the Department of Economic Development and other relevant authorities.
Oct 2, 2023
323
Laws & Regulations
2 available 2 • View allFederal Decree-Law No. (45) of 2021 on the Protection of Personal Data 0
The provisions of this Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, known as the "PDPL", govern Personal Data regulations in the United Arab Emirates
Sep 20, 2021
833
Federal Decree-Law No. (32) of 2021 on Commercial Companies 0
The provisions of this Federal Decree-Law No. (32) of 2021 on Commercial Companies governs commercial companies in the United Arab Emirates. The New Commercial Companies Code repeals the previous UAE Commercial Companies Code (Federal Law No. (2) of 2015 on Commercial Companies).
Sep 20, 2021
256

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I am the son of an Emirati father and he is not willing to give me the Emirati citizenship. What to do? 0
Hi Sir
I am the son of an Emirati father, and my mother is from India.
My parents are separated. My father and I have contact, but he is not ready to give me the Emirati citizenship.
Can you please suggest to me how to get the Emirati citizenship?
Aug 19, 2025
49
Can I file for asset freeze and a civil claim within a cheating criminal case I filed against a company? 0
Hello,
I have filed a cheating case in the Dubai Misdemeanor Court (initial complaint at Raffa Police Station).
Hearings have not yet started. I now have credible information that the accused plans to dispose of his business to avoid repayment.
I want to file, within the same criminal case:
- A petition to freeze the transfer/sale of the business.
- A petition for civil recoverability through the criminal proceedings.
Please advise on the process and whether the court accepts such requests.
Thank you.
Aug 18, 2025
50
If someone files a criminal police report against me in Dubai, does it mean that it will immediately affect my PCC? 0
If someone files a criminal police report against me in Dubai, does it mean that it will immediately affect my PCC?
Will I be able to get a PCC from MOI or the Dubai police?
Aug 15, 2025
75
Can I get legal assistance to make a shareholders’ agreement that governs the profit participation? 0
We are restructuring our existing business and plan to introduce employee shareholders as part of a retention plan.
We require a shareholders’ agreement that governs their profit participation, limits voting rights to certain decisions, and sets a buy-back policy if they leave the company.
Could your legal team prepare this for us?
Aug 26, 2025
12
I am seeking professional assistance to establish a Dubai Mainland real estate company 0
I am seeking professional assistance to establish a Dubai Mainland real estate development company, with the ownership structure held through either a UAE holding company or a RAK/ICC/JAFZA/DIFC/ADGM foundation (or similar structure) to ensure privacy, wealth protection, asset protection, and succession planning.
I kindly request your firm to provide me with a proposal and quotation for:
Advisory on optimal company structure (Mainland LLC + Holding Company or Foundation/Trust).
Incorporation of the Dubai Mainland real estate development company, including licensing.
Formation of a Holding Company or BVI/St Kitts/DIFC/ADGM Foundation to hold shares of the operational company and related assets.
Assistance with legal documentation, compliance, and governance structure.
Confidentiality and privacy measures in ownership records.
Advisory on local laws, taxation, and succession planning relevant to the chosen structure.
Aug 15, 2025
30

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Other answers by
I am the son of an Emirati father and he is not willing to give me the Emirati citizenship. What to do? 0
Hi Sir
I am the son of an Emirati father, and my mother is from India.
My parents are separated. My father and I have contact, but he is not ready to give me the Emirati citizenship.
Can you please suggest to me how to get the Emirati citizenship?
Aug 19, 2025
49
My wife lost a divorce case for no harm and filed an appeal now. What can I do? 0
My wife filed a divorce case due to harm. It was rejected as there was a reconciliation between us, and she took back the police complaint. That's why the court rejected her case.
Now she filed an appeal with the same allegation without any new incident or any new evidence. There is no police report or medical report in the appeal court.
She made many wrong allegations, which I defended; however, tomorrow we have the judgment.
If her appeal is accepted and the previous judgment is reversed, what are my options?
Can I file an appeal in the appeal court, or do I have to go to a higher court, as the first judgment was in my favor?
And if her appeal got rejected, what are the options she will have?
Aug 27, 2025
20
Can I file for asset freeze and a civil claim within a cheating criminal case I filed against a company? 0
Hello,
I have filed a cheating case in the Dubai Misdemeanor Court (initial complaint at Raffa Police Station).
Hearings have not yet started. I now have credible information that the accused plans to dispose of his business to avoid repayment.
I want to file, within the same criminal case:
- A petition to freeze the transfer/sale of the business.
- A petition for civil recoverability through the criminal proceedings.
Please advise on the process and whether the court accepts such requests.
Thank you.
Aug 18, 2025
50
Can I get legal assistance to make a shareholders’ agreement that governs the profit participation? 0
We are restructuring our existing business and plan to introduce employee shareholders as part of a retention plan.
We require a shareholders’ agreement that governs their profit participation, limits voting rights to certain decisions, and sets a buy-back policy if they leave the company.
Could your legal team prepare this for us?
Aug 26, 2025
12
Can we claim compensation from the subcontractor due to a delay which affected us if it not in contract? 0
We outsourced a project to a subcontractor, but the project was delayed beyond the completion date, which affected us.
Is it possible to claim compensation if there were no clauses in the contract to claim for delays?
Aug 15, 2025
22

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Other answers by
I am the son of an Emirati father and he is not willing to give me the Emirati citizenship. What to do? 0
Hi Sir
I am the son of an Emirati father, and my mother is from India.
My parents are separated. My father and I have contact, but he is not ready to give me the Emirati citizenship.
Can you please suggest to me how to get the Emirati citizenship?
Aug 19, 2025
49
How can I refund the deposit I paid to a car dealer if the receipt stated it is refundable? 0
Dear all,
I’m seeking legal advice regarding a refundable deposit of AED 1,000 paid to a car trading company around a year ago while considering the purchase of a used car.
The receipt clearly states the deposit was refundable at the time of purchase, but I ultimately did not proceed with buying a car from them.
Despite numerous follow-ups over the past year, I have not received any refund or official response.
Today, a representative informed me that the deposit is non-refundable if no car is purchased, which contradicts what is written on the receipt.
I would appreciate guidance on:
- Whether I have a legal claim based on the receipt wording
- What steps can I take to recover the amount through legal or consumer protection channels
Thank you for your assistance.
Best regards,
M.
Aug 18, 2025
38
I sold my car to a car agency and they claim that the car is dead to deduct an amount. What can I do? 0
I sold my vehicle to a known Buy and Sell agency in Abu Dhabi last 25 July 2025. They inspected the vehicle meticulously and quoted AED 12,000 Net.
A vehicle sale-purchase agreement was presented, revealing that they will cut AED 600 for a convenience fee. So my Net pay will be 11,400. I agreed and signed all in good faith.
I was instructed to wait until their PRO call and do the transfer of title at the vehicle registry. Since it was Friday, the transfer was not completed, and I have to wait till Monday.
The next day, Saturday (17:30-18:00), they sent a message that the car is dead, sent it via recovery to Dubai for another inspection. They told me that the price needs to be renegotiated; they gave me a figure of AED 9000.
They sent me a new agreement with the figure of 9000, but I did not sign it and just ignored it. Transfer finished, then they sent 11,400 to my account. Now they want the alleged excess back.
Legally, do I owe them? Or I am being harassed as phone calls and emails are non-stop.
Aug 12, 2025
33
The employers are delaying my experience letter intentionally. What can I do? 0
Dear Respected Lawyers,
I need advice.
I have worked in a company for 6 years. After 4 years of leaving that company, I need a detailed experience letter mentioning my position at that time, with duties.
As per the labor law, can I get it or not, or how?
I have to submit this letter to the Ministry of Labor in the UAE to prove that my duties are matching with my visa.
The employers are not responding to my emails or even calls; they are purposefully delaying it so that I cannot get my new job.
Aug 13, 2025
39
I availed amnesty last year but my visit visa was rejected. Can I come to the UAE if I get an employment visa? 0
I availed an amnesty last year, but my visit visa was rejected.
I don't know the reasons, but I'm planning to go back to the UAE after a year.
Can I possibly come without knowing what the main reason is, even though I have an employment visa?
Aug 13, 2025
44

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I left the UAE with an unpaid loan and the bank presented my security cheque. Is this legally accepted? 0
Dear Sir,
Warm greetings.
In 2019, I obtained a loan of AED 260,000 from a bank and have since repaid approximately AED 96,000. Due to the COVID-19 pandemic, I lost my job and was unable to continue payments.
The bank later bounced a security cheque for AED 260,000. I subsequently paid AED 10,000 as Qafala to the court. In 2022. A cheque execution case was filed against me by the bank through Abu Dhabi Public Prosecution, and a travel ban was imposed.
I also filed an ASHKAL request in 2023, but have received no response from the court. Please note that the case is registered in Abu Dhabi.
I kindly seek your guidance on the following:
1. Is it possible to close/remove or cancel the case on the basis that the cheque was a security cheque?
2. What is the process to request removal of the travel ban, as my job requires travel to other GCC countries?
Aug 13, 2025
56
Can the hospital force me to pay more money for emergency claiming that treatment exceeds insurance limit? 0
We went to the hospital for an emergency and stayed for 3 days, then, before leaving, they asked us to pay 10% as per our insurance policy.
After 2 weeks, they informed us that the insurance policy covers only 2k, and we have to pay 3.2k, the balance I was not informed about before.
Then, they sent the invoice to debt collectors to warn us
What shall we do now?
I read that they have to tell us about the cost in advance.
Can this debt collector sue us?
Aug 27, 2025
20
If someone files a criminal police report against me in Dubai, does it mean that it will immediately affect my PCC? 0
If someone files a criminal police report against me in Dubai, does it mean that it will immediately affect my PCC?
Will I be able to get a PCC from MOI or the Dubai police?
Aug 15, 2025
75
Can I get legal assistance to make a shareholders’ agreement that governs the profit participation? 0
We are restructuring our existing business and plan to introduce employee shareholders as part of a retention plan.
We require a shareholders’ agreement that governs their profit participation, limits voting rights to certain decisions, and sets a buy-back policy if they leave the company.
Could your legal team prepare this for us?
Aug 26, 2025
12
An employee is resigning during probation. Can I reimburse the money I spent on his visa and employment expenses? 0
I am running a company in Dubai, and one of my employees, who is an expat, is on his 6-month probation period and wants to resign now.
Kindly let me know whether I can reimburse the money I spent on his visa and other formal onboarding to my company.
Please let me know whether I can reimburse the amounts as per the applicable labour laws.
Aug 16, 2025
32
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