I purchased a tour voucher from a holiday agency in Dubai in 2023 worth AED 4239.00, but was not able to use it due to a visa problem. I have constant email and communication through phone with them, and they informed me back then that my voucher will be available and has no expiration date that I can use anytime I want. Now I wanted to use it, so I called them last Saturday, 31st May 2025, and they told me it has already expired due to the new policy. Can I still claim and ask for my money back?

I’ve been on overstay for a couple of months. Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)? If so, what would be the process?

Hello, I had sent a cargo from Dubai to India. I received the cargo late and with 35% damage. My TV, for which I had paid AED 1500 separately as cargo fees, was received after nearly 2 months in a completely damaged condition. The cooking range was received after nearly 6 months and had superficial damage. They are not replying to my emails but are only responding through WhatsApp. Could anyone please guide me?

Respected Law Team Members, I am writing to seek genuine legal advice and guidance for our friend regarding an ongoing issue with her employer. On 23rd May 2025, she received a termination notice via WhatsApp from her sponsor, which clearly states that she is required to complete her handover by 20th June 2025. Since receiving the notice, however, her sponsor has been repeatedly contacting her via WhatsApp and phone calls, pressuring her to immediately return the company laptop and office cabinet keys, despite the agreed-upon handover date. In addition, she has been verbally accusing my friend and making threatening remarks, creating a hostile environment, and causing her emotional distress. To clarify her legal position, she contacted MOHRE, who advised her to reshare the termination notice to the lady employer about the handover date (20th June 2025) as she outlined in the (Cont-1)

Hello, I am a UK citizen. I arrive in Dubai on the 2nd of June. I think I need to apply for an entry permit, as I have been out of the country for more than 1 year. Please, can you help? Everyone I speak to doesn't know and gives different information.

I’ve been on overstay for a couple of months. Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)? If so, what would be the process?

Hello, I had sent a cargo from Dubai to India. I received the cargo late and with 35% damage. My TV, for which I had paid AED 1500 separately as cargo fees, was received after nearly 2 months in a completely damaged condition. The cooking range was received after nearly 6 months and had superficial damage. They are not replying to my emails but are only responding through WhatsApp. Could anyone please guide me?

Hello, I own and run a company. We received stock from an international supplier in 2019. However, we were unable to pay due to financial circumstances. The supplier is now threatening to file a civil case in 2025. Is there a limitation period within which they can still pursue this debt?

(COnt-2) Given the above, I kindly request your professional guidance on how to proceed legally to protect my friend's rights and ensure a safe and documented handover of company property. (The laptop the lady sponsor is referring to is authorized by her to my friend when she joined the company on 15 December 2023) Thank you for your support. (Already our friend [----] has posted the same concern, but her complete message hasn't been delivered to this platform ) Therefore, I am resubmitting our concern; we just need the correct direction, please. Thank you so much for your help!  

Cont-1) as outlined in the termination notice. Following a recent threatening message from her sponsor, in which she mentioned filing a police complaint, she proactively contacted Dubai Police for guidance. They advised her to visit Jebel Ali Police Station to report the matter and seek assistance regarding the harassment. Our concern is that if she returns the laptop prematurely, her work may be deleted or altered, and this could negatively impact my End of Service Benefits (EOSB) and her professional record, as her sponsor has a pattern of making unfounded accusations. Here is the most recent message my friend received from her: “Good morning. Hi, I urgently need my laptop and keys from the cabinet. Send me the location, I will send CAREEM. I need my laptop and keys from the cabinets immediately. If you do not send the location to pick up my stuff, I’m gonna go to the police. Sorry, but you must return my stuff. My business cannot operate properly without my computer.” (COnt-2)

I’ve been on overstay for a couple of months. Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)? If so, what would be the process?

Hello, I own and run a company. We received stock from an international supplier in 2019. However, we were unable to pay due to financial circumstances. The supplier is now threatening to file a civil case in 2025. Is there a limitation period within which they can still pursue this debt?

Hello sir, Is it obligatory to issue an invoice for my customer to process his down payment? Our system doesn't allow us to issue an invoice unless the goods exist in our inventory. We also require this advance or down payment as confirmation of his order. My customer is insisting on issuing him an invoice and says that this is required by UAE laws.

Hello, Is it possible to try again to challenge my child's custody even if I lost in the first trial and appeal?

Hello, My husband has been threatening that he will take my 2-year-old daughter to Pakistan and leave her there with his family. He has said this several times and has confirmed to my dad that he will be taking my daughter in the coming few weeks. We are both on his sponsorship. What are my rights in the UAE? Can my husband travel with a minor without the mother's consent? How can I stop him from taking my daughter to Pakistan? Do I have any legal standing if I am under his sponsorship?

I’ve been on overstay for a couple of months. Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)? If so, what would be the process?

Respected Law Team Members, I am writing to seek genuine legal advice and guidance for our friend regarding an ongoing issue with her employer. On 23rd May 2025, she received a termination notice via WhatsApp from her sponsor, which clearly states that she is required to complete her handover by 20th June 2025. Since receiving the notice, however, her sponsor has been repeatedly contacting her via WhatsApp and phone calls, pressuring her to immediately return the company laptop and office cabinet keys, despite the agreed-upon handover date. In addition, she has been verbally accusing my friend and making threatening remarks, creating a hostile environment, and causing her emotional distress. To clarify her legal position, she contacted MOHRE, who advised her to reshare the termination notice to the lady employer about the handover date (20th June 2025) as she outlined in the (Cont-1)

Hello, My previous employer filed a case against me for embezzlement and imposed a travel ban. I know for myself it was all a lie, but since the case is already filed and the police investigation is still ongoing, I need to find a job. However, first, I am worried that my new employer will come to know I have an active case. Second, I am worried that I cannot get an employment visa. Can someone help me?

Hello sir, Is it obligatory to issue an invoice for my customer to process his down payment? Our system doesn't allow us to issue an invoice unless the goods exist in our inventory. We also require this advance or down payment as confirmation of his order. My customer is insisting on issuing him an invoice and says that this is required by UAE laws.

Hello, Is it possible to try again to challenge my child's custody even if I lost in the first trial and appeal?

What is the responsibility of the employee? The employment contract is set to conclude on 31st May 2025. The employee initiated discussions regarding a salary increment approximately 30 days prior, during which the management engaged in meetings with the employee but ultimately decided to maintain the current salary. The employee subsequently chose not to renew or continue the employment, this decision having been finalized in a meeting held on 20th May 2025. How does the notice period apply in this context? Specifically: 1) Would the grace period (30 days after the contract/visa ends) be considered as fulfilling the notice period requirement? 2) Is the employee entitled to request a different salary during this grace or notice period?

Hello, I have a complaint registered against me. The crime description is "breach of trust by embezzlement." Can I travel outside the UAE? I don't have any travel ban against me.

Hello, Dubai Courts have sent a circular to freeze my assets in a cheque execution case dating back to 2023. An installment plan was in place, but I missed payments. The outstanding amount is AED 26,000. How can I avoid seizure of my salary bank account? Thank you!

Hello, I had evicted the tenant by giving 1-year notice with the reason being for personal use. After 1 year, the tenant vacated the apartment. I gifted this property to my son, who is 18 years old. Can my son rent out this property?

Hello, I recently made a Google review (and gave 1 star) regarding a grooming gone wrong to my fur baby's long, beautiful coat. Everything was done badly and so wrong; it was so upsetting and disappointing. The owner reached out and gave some free vitamins to my baby boy and even offered to share my résumé with his contacts because I am currently searching for a job. After an hour, the owner called asking me to delete my review. I messaged him not to pressure me or force me into doing something I don’t want to do, and told him I didn’t expect he wanted me to delete the review in exchange for the vitamins he gave for my fur baby. I updated my review and mentioned that I appreciated the gesture. But he called again, threatening that his business partner might file a case against me. Can they really do that to me, even if I didn’t directly ask for the vitamins and I didn’t say any bad word against their company? I just made an honest review based on an upsetting and frustrating grooming service.

I recently purchased a rented apartment in Abu Dhabi and agreed to honor the existing lease. After the transfer, I discovered that the lease is not a Tawtheeq contract, meaning it is not officially registered. Since I am not receiving rent (as it was a non-refundable arrangement with the seller), I prefer not to issue a new Tawtheeq. I also want to avoid a formal notice to vacate to prevent disputes, as I plan to move in. However, I have already informed the tenant that I will not be renewing the lease. I need legal advice on the implications of proceeding without a Tawtheeq contract. What are my risks, especially if the tenant refuses to move out? What legal actions, if any, can the tenant take in this situation?

My brother has been working for a company for 11 years. In the last 3 weeks, he had an incident/accident and scratched a plane since he only had 1 person to assist him as the company was not hiring enough people. Senior staff like him are working more to train inexperienced new hires which adds to their workload working almost 12 hours/day including travel to DWC. The pilot said it was aesthetic and could be painted over but a police investigation ensued. Last week 3 managers and HR talked him down as the investigation concluded. He was terminated immediately with only this month's pay and his 11-year gratuity will not be given by the company. It was not gross negligence or malicious intent, he just didn’t have enough people to help him. He owned up to the mistake and reported the incident within 24 hours. Can he fight for the gratuity?

A person currently under a deportation order wishes to appoint a trusted person with Power of Attorney (POA) to manage their financial and legal matters, including access to their bank account and other obligations. What is the process for obtaining and registering a POA in this situation? Can it be done while they are still in custody, and what steps should they follow to ensure? Please help.

Dear Sir/Madam, The Dubai Court has frozen my bank account because I was late on an alimony payment. The money was automatically deducted from my salary this month. Will the court automatically unfreeze the account once this is done, or will I need to petition the court to issue an order to unfreeze it?

What is the process of renewing the visa while a criminal case is still ongoing? I got first instance court judgment in my favor and was declared innocent, however, the prosecution filed the appeal. My residence visa is due for renewal next week. Can I process my renewal or it is blocked till the time this case is over?