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Are hotel apartments allowed to keep visitors' EIDs?

Dear Lawyers,

Are hotels (or hotel apartments) in the UAE (or specifically in Dubai) allowed to keep the EIDs of visitors who visit people in the hotel, even if the hotel tenant signed a contract stating that visitors must leave their IDs with security?

متميز
جلال حسين للمحاماة والاستشارات القانونية
دردشة توظيف
اجتماع
11 Aug 2024, 05:13

Dear Questioner,

EIDs are personal items and contain personal information, so from what I see, it is not right to leave your EID with someone.

However, it is common practice in some government authorities in Dubai.

11 Aug 2024, 08:43

Thank you for your answer!

I highly appreciate it. I will discuss it with the hotel management.

متميز
أميري محامون ومستشارون قانونيون
دردشة توظيف
اجتماع
11 Aug 2024, 09:45

Yes, this is the prevailing situation.

11 Aug 2024, 15:33

But is it legal?

Let's say I go to a hotel to visit family friends, and they keep my ID until I return. On top of that, if I stay past midnight, they charge me.

I assume if I don't pay, they won't return my ID. Not paying is hypothetical; I'm just curious about the legality of it.

11 Aug 2024, 16:06

Registering identities is a government decision, not the hotel's.

11 Aug 2024, 16:07

And no one pays for something they didn't sign for.

متميز
جاسم علي الحداد للمحاماة والاستشارات القانونية
دردشة توظيف
اجتماع
12 Aug 2024, 03:49

The hotel only needs to take a copy and return the original to its owner. However, hotel policies differ.

If you encounter any problems, you can report it to the police.

12 Aug 2024, 12:30

Thank you for your response!

Even if it is in their policy, are they legally permitted to hold IDs?

12 Aug 2024, 12:30

Or is it something that can be reported?

12 Aug 2024, 14:33

They are not permitted to hold original documents unless there is a justification, such as asking the client to present a security deposit.

If the client cannot secure the payment and agrees to leave their ID for this purpose, it may be acceptable.

In all cases, this can be reported, and the police or competent court can then decide whether the justification offered is appropriate.

12 Aug 2024, 17:25

Thank you for your time and answer, highly appreciate it!

متميز
علوي الجابري للمحاماة والاستشارات القانونية
دردشة توظيف
اجتماع
12 Aug 2024, 10:41

Dear Questioner,

According to UAE law, hotels are not allowed to keep the Emirates IDs of visitors who are visiting people staying in the hotel.

This is considered a violation of personal privacy and is not permitted by the UAE government.

The hotel tenant may have signed a contract stating that visitors must keep their IDs with security, but this does not override the laws and regulations set by the government.

Visitors have the right to keep their IDs with them at all times and should not be required to surrender them to the hotel.

If a hotel is found to be keeping visitors' IDs, they may face legal consequences.

12 Aug 2024, 13:32

If something like this is found, what is the best course of action? Who would be the entity that should be contacted?

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