أسئلة وأجوبة
أسئلة وأجوبة
3 متاح 3 • عرض الجميعCan the bank in the UAE initiate legal proceedings in my country for credit card debts?
Q: I left the UAE due to the loss of my job and have credit card payments overdue. However, I found a new job in another country and was in touch with the bank to restructure my credit.
Due to the big monthly installments offer from the bank side, we couldn't reach an agreement. Now the bank is emailing me and threatening to take legal action against me in my current residence country.
Is it possible I may face legal problems in my current country if I don't agree to the bank's terms?
Thank you
2023/07/14
186
UAE bank loan: Can an agency in my home country take action there?
Q: Hi,
I took a loan from a bank in the UAE in 2014 for an amount of 22,000 AED, but I have to pay 33,000 AED.
I paid almost 23,000 AED to the bank, but I lost my job in 2016 and was unable to pay the remaining loan amount. The bank filed a police case against me, which I cleared by paying a fine of around 2,200 AED.
Since then, the bank has not contacted me in the last 4-5 years, even though I have told them that I already cleared the police case and do not have the money to pay the remaining loan amount.
Yesterday, I received a call from my home country, Pakistan, and someone told me that I must pay the bank loan at any cost in the UAE, otherwise, I will face serious consequences.
My question is, since I am still in the UAE, can any agency or department from my country call me or force me to pay the amount? Can they take any action against me?
Please give your valuable comments.
Thanks!
2023/10/24
268
هل يمكن للبنك رفع قضية ضدي في بلدي بعد مغادرة الإمارات؟
س: مرحبًا سيدي،
أنا أعيش في باكستان الآن، وعلي دين بطاقة ائتمان بقيمة 50000 درهم إماراتي من أحد البنوك، ولكن لم يتم إيداع شيك الضمان.
الآن، تتصل بي شركات تحصيل الديون المحلية وتهددني بشأن قضية مدنية.
هل يمكنهم رفع قضية مدنية ضدي في باكستان؟
شكرًا لك.
2022/12/14
595
قوانين وتشريعات
1 متاح 1 • عرض الجميعFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
1985/12/15
148671
متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعI’m on overstay since a couple of months. Is it possible for me to get a visa with ongoing cases?
I’ve been on overstay for a couple of months.
Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)?
If so, what would be the process?
2025/06/02
25
What to do if someone impersonated an employee in the company I own and got mobile lines and phones?
Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones.
I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams.
This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for.
How can this matter be resolved?
2025/06/03
29
How can I refund the amount of online tickets in Dubai for fraudulant misrepresentation?
Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn't read the message properly. It turns out 4,225 got deducted from my account.
I immediately called the bank, and they said they can't reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete.
Is there a way to get it back?
I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.
2025/06/03
26
I had a criminal case in Dubai and it was closed but I cannot get a PCC. What to do?
Salam Sir,
I hope you're doing well.
I had a criminal case in Dubai. Now the case is closed, but I want to obtain a PCC. Can I?
I already applied for that, but it was rejected.
Please help me out.
Thanks
2025/06/02
27
How can victims file a group case for fraud, bounced cheques, and misuse of credit cards?
Hello,
I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business.
Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques.
We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation.
Thank you!
2025/06/03
29
متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعCan I travel and return to the UAE during an ongoing labor case against my employer?
Hello,
I have filed a case against my employer, and the session is still ongoing in the Dubai court.
Can I travel outside the UAE and then come back?
2025/06/02
42
What to do if someone impersonated an employee in the company I own and got mobile lines and phones?
Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones.
I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams.
This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for.
How can this matter be resolved?
2025/06/03
29
How can I refund the amount of online tickets in Dubai for fraudulant misrepresentation?
Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn't read the message properly. It turns out 4,225 got deducted from my account.
I immediately called the bank, and they said they can't reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete.
Is there a way to get it back?
I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.
2025/06/03
26
Landlord cashed my rent but won’t renew Ejari unless I accept a higher deposit. What should I do?
Hello,
I had a rental dispute case with my landlord. Based on the judgment, I paid the entire rent to the landlord, which the landlord has already cashed.
He is not issuing the Ejari because he wants to increase the security deposit by 10% every year, which I am not accepting. I have already given the 5% security deposit.
The landlord is not accepting it. He is forcing me to sign a new agreement, otherwise he will not renew the lease agreement.
Please let me know what I should do.
2025/06/02
32
How can victims file a group case for fraud, bounced cheques, and misuse of credit cards?
Hello,
I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business.
Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques.
We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation.
Thank you!
2025/06/03
29
متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعCan I travel and return to the UAE during an ongoing labor case against my employer?
Hello,
I have filed a case against my employer, and the session is still ongoing in the Dubai court.
Can I travel outside the UAE and then come back?
2025/06/02
42
I purchased a tour voucher from a holiday agency in Dubai and could not use due to a visa issue. Can I still claim it?
I purchased a tour voucher from a holiday agency in Dubai in 2023 worth AED 4239.00, but was not able to use it due to a visa problem.
I have constant email and communication through phone with them, and they informed me back then that my voucher will be available and has no expiration date that I can use anytime I want.
Now I wanted to use it, so I called them last Saturday, 31st May 2025, and they told me it has already expired due to the new policy.
Can I still claim and ask for my money back?
2025/06/02
26
Cargo from Dubai to India arrived late and damaged. What should I do?
Hello,
I had sent a cargo from Dubai to India. I received the cargo late and with 35% damage. My TV, for which I had paid AED 1500 separately as cargo fees, was received after nearly 2 months in a completely damaged condition.
The cooking range was received after nearly 6 months and had superficial damage. They are not replying to my emails but are only responding through WhatsApp.
Could anyone please guide me?
2025/06/02
25
What to do if someone impersonated an employee in the company I own and got mobile lines and phones?
Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones.
I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams.
This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for.
How can this matter be resolved?
2025/06/03
29
How can I refund the amount of online tickets in Dubai for fraudulant misrepresentation?
Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn't read the message properly. It turns out 4,225 got deducted from my account.
I immediately called the bank, and they said they can't reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete.
Is there a way to get it back?
I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.
2025/06/03
26
متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعWhat can I do if a contractor failed to deliver a paid renovation project?
Hello,
I paid a contractor (via bank transfers) to deliver a project (1BHK renovation – full), and they did not.
What action can I take against them in Dubai?
2025/05/19
47
After evicting a tenant for renovation, can the landlord rent the property to another tenant?
Hello,
If the tenant is evicted due to renovation, once the renovation is done, can the landlord rent the property to a new tenant, or does the landlord have to wait for 2 years?
2025/05/22
39
If the Public Prosecution appeals a not-guilty verdict with no new evidence, will it stay the same?
Hi Sir,
My husband had a judgment where he was found not guilty, as the misdemeanor court stated that it doubts the charges against the accused and found no conclusive evidence except the statements in the report files.
The court considered this invalid because there was no translator. After this, if the Public Prosecution appeals, will the verdict remain unchanged and be upheld if there is nothing more than this
Can you shed some light from your experience on this issue and say if the result will remain the same?
2025/05/20
37
My lawyer overcharged me for registering my labour case. What should I do?
Hello,
My lawyer has charged me more than the actual amount for registering my labour case.
What should I do?
2025/05/13
34
كيف يمكنني الاستعلام عن قضية إبعاد أمني ومحاولة العودة إلى الإمارات؟
السلام عليكم،
أود الاستفسار بشأن قضية إبعاد زوج خالتي من دولة الإمارات العربية المتحدة. زوج خالتي كان مقيماً في الإمارات وكان قد وُلد وترعرع هناك.
في عام 2013 تم إبعاده من الإمارات، وكان ذلك نتيجة لسياسات حكومية كانت تستهدف مجموعة من المقيمين في تلك الفترة، وهو لم يكن قد ارتكب أي مخالفة في ذلك الوقت وكان يُعتبر ضحية للسياسات المتبعة.
أرغب في معرفة الإجراءات التي يجب أن أتبعها حالياً من أجل رفع هذا الإبعاد وتمكينه من العودة إلى الإمارات.
أرجو أن توضح لي كيف يمكنني مساعدته في هذا الموضوع.
شكراً جزيلاً.
2025/05/01
37
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