أسئلة وأجوبة
أسئلة وأجوبة
3 متاح 3 • عرض الجميعما هو المطلوب لكي تصبح وكيلًا معتمدًا في دولة الإمارات؟
س: مرحبًا بك،
أنا مواطن سعودي ولدي بطاقة هوية إماراتية.
أرغب في أن أصبح وكيلاً معتمداً لأحد المنتجات في دولة الإمارات، حيث أن المنتج متواجد في المملكة العربية السعودية ومصر وحاصل على شهادات الجودة.
ما هو المطلوب لكي أصبح وكيلاً معتمداً في دولة الإمارات؟
2022/04/13
243
Consumer protection and the concept of "cooling period"
Q: Is there a law regarding a "cooling period" on an item purchased?
We had a problem with a company distributing vacuum cleaners in Sharjah, we have returned the item to them as we felt like being pressured to buy without giving us time to think before buying, and their contract states that I have to pay 4,000 Dirhams as a cancellation if I return the item within 3 days.
Is it legal? Where is the 3 day cooling period?
2017/05/17
1715
Consumer rights: online purchase
Q: I'm residing in Kingdom of Saudi Arabia and a citizen of India. I ordered a new Samsung Galaxy Edge Plus mobile on 05-04-2017 from www.dubaiphonestoes.com which is located in Office No-03, Ayal Nasir 116-447 Deira, Dubai, UAE. I received the product through DHL and Fetchr on 09-04-2017 and I paid SR1250.
On 14-04-2017 when I unpacked the phone I was shocked because the phone was not the normal one what I ordered and it was a customized model mobile for AT&T. I can’t use my Saudi SIM-cards in the mobile.
Also, the box for phone says the mobile color is Safire black and the product inside is gold. How it comes?
They also specify the country of origin is Dubai and the product is from the USA. And when I made the order in the special request I mentioned I need a 64 GB Phone and they sent me a 32 GB phone.
The website www.dubaiphonestores.com is registered in an Indian address and they are operating from Dubai.
How can I legally fight with them with UAE laws?
2017/04/30
783
قوانين وتشريعات
1 متاح 1 • عرض الجميعFederal Law No. (24) of 2006 On Consumer Protection
The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.
2006/08/13
9936
متميز
إجابة أخرى من
538 538 إجابات •
عرض الجميعI received a judgment in my favor from RDC that awarded me legal fees. Does this include lawyer fees?
I have received a judgment in my favor from RDC that awarded me legal fees.
However, RDC says that legal fees do not mean lawyer fees; they are RDC fees only.
Is this correct?
2025/02/14
109
The public prosecution appealed a judgment to increase the fine I already paid. What do I do now?
Good afternoon,
Thank you for your time.
The public prosecution appealed my judgment (a fine that I satisfactorily cleared) and requested increasing the fine.
Can you please explain what happens during a criminal case appeal hearing for me as a defendant?
Will I be asked questions?
Is the hearing just for the Public Prosecution to present their appeal to the judge, and I do not need to give a response?
Thank you again for your time.
2025/02/07
140
Can we give a salary certificate to a new hired employee before he starts to open a bank account?
Dear lawyers,
The new employee will start on June 1, 2025. However, he would like to open a new bank account in the UAE thus asking to provide the salary certificate mentioning his salary in AED and if possible not mentioning the start date.
Legally, can the company provide such a certificate?
2025/02/04
122
I received a termination letter from my company for restructuring. Is this considered arbitrary dismissal?
I received a termination letter from my company on January 31st, 2025, with a one-month notice period, stating my last working day as February 28th, 2025.
The reason given for the termination is "considering the current business scenario, the company has considered measures to reorganize the business."
Could this be considered arbitrary dismissal?
Am I entitled to any compensation or benefits from the company as a result of this termination?
2025/02/05
106
Do I need to hire a lawyer if I found I have a marital case against me in the court?
By checking in Al Adheed, I have found there is a marital matter case against me in Dubai Courts. There is a hearing date for next week and the time mentioned in the case status with a link for an online hearing.
However, I have not received any message from Dubai courts regarding this by mail or phone. I have all contact details updated with EID. In this case, what should I do?
I don’t know what the case is about.
Should I hire a lawyer or I can attend the hearing by myself?
Please do suggest options.
2025/02/03
93
متميز
إجابة أخرى من
115 115 إجابات •
عرض الجميعماذا يحدث بعد إصدار قرار الحجز في حالة عدم وجود حسابات أو أموال للمنفذ ضده؟
السلام عليكم،
ماذا يعني اتخاذ قرار الحجز التنفيذي على الأموال والحسابات والتواصل مع البنك المركزي في قضية تنفيذ للمنفذ في أبو ظبي؟ مضى على الإعلان ٨ أيام ولم يصلني المبلغ المنفذ به بعد.
ما الإجراء الذي يتخذه القضاء في هذه الحالة بعد ذلك في حال عدم وجود حسابات أو أموال للمنفذ ضده في بنوك الدولة؟ وقانونًا إلى متى أنتظر وماذا أفعل؟
2022/08/16
4459
A tenant usually defaults on rent payments. How can I evict him?
Hi,
I have a tenant who defaulted on rent payment. His cheque bounced due to account closure. He promised cash payment but hasn't delivered.
I want to evict him. The property is in Dubai. How do I proceed legally? Appreciate step-by-step guidance according to the law.
Thank you!
2024/04/26
370
Can I travel to Qatar if a collection agency told me I have a travel ban for an unpaid loan?
Salam,
I received an email from a company in the UAE - which is a collection agency - informing me that I had a travel ban and arrest warrant issued in the UAE for an unpaid loan a week ago.
I currently live in the US. I have sent them many emails asking them how can I pay or make installments to settle this amount of 332,430 dirhams. I am currently working with them and trying to resolve the issue.
My question is I would like to know if I travel for 5 days to Doha, Qatar in May, will I be detained or I will be ok?
I don’t believe so I just want to be sure because I will be with my family.
Thank you again.
2024/03/30
575
Is it legal for debt collectors to contact the employee's workplace for defaulting on debt?
Is it legal for debt collectors to contact the employee's workplace when you have defaulted on your payment?
2024/04/05
1035
What legal recourse should my company pursue after engaging
My company engaged a Dubai-based entity, registered in India, on a three-month contract for project upgrade, maintenance, and delivery.
Then they ceased communication 2 weeks before completion and failed to deliver the promised services after payment.
What legal recourse should my company pursue?
What specific legal expertise or counsel should we seek to address this breach of contract?
2024/04/05
130
متميز
إجابة أخرى من
3197 3197 إجابات •
عرض الجميعWhat can I do in case of odometer tampering, false ownership information, and a flood-damaged vehicle?
What can I do in case of odometer tampering, false ownership information, and a flood-damaged vehicle?
What is the procedure for filing a fraud complaint about these issues?
2025/03/21
68
Is the compensation for notice period deducted on the basis of full salary or basic salary?
Hello,
I understand that if anyone wishes to resign without serving their full notice period, they are supposed to compensate the employer for the remaining time that they didn't serve the notice, also known as "notice Compensation".
Is this notice compensation deducted based on the full salary or on the basic salary?
2025/03/21
72
Can a registered company work with a freelancer who does not have a freelancer permit?
Hello,
Can a registered company work with a freelancer who does not have a freelancer permit?
At the same time, they are employed by another company.
2025/03/21
59
Can I hold the delivery of goods to a buyer outside the UAE if he defaulted on payment?
I, as a UAE-based Seller, entered a sales agreement with a KSA-based Buyer. The Buyer defaulted on the LC payment, breaching the contract.
The goods are stuck at the port as they need original documents, which I am holding to recover the outstanding balance.
They later made a partial payment but now threaten to cash the PBG (UAE bank) I provided if don't release the document.
The contract mandates DIAC arbitration but lacks a governing law clause. I need advice on:
1. Which law applies to this dispute?
2. Where can I seek an injunction to prevent PBG encashment, given the Buyer’s bad faith and breach? Or should I send a letter to their bank with the brief above?
Kindly advise.
2025/03/21
49
Does unpaid leave include weekends if they fall within the leave period?
Hello,
If I take unpaid leave and a weekend falls in between, will the weekend also be counted as unpaid leave, meaning I will not receive a salary for those weekend days?
Thank you!
2025/03/23
84
متميز
إجابة أخرى من
1591 1591 إجابات •
عرض الجميعDoes unpaid leave include weekends if they fall within the leave period?
Hello,
If I take unpaid leave and a weekend falls in between, will the weekend also be counted as unpaid leave, meaning I will not receive a salary for those weekend days?
Thank you!
2025/03/23
84
Terminated for performance issues without prior warning while on vacation. What should I do?
Hello Sir,
I am facing an issue with my employer. I work in the private sector in the UAE, and my employment visa expires in June 2025.
After two years, I traveled to my home country for vacation, and one week after my arrival, the company sent me an email terminating my employment due to performance issues.
However, I was never given any prior warning or written notice. The termination email also did not mention any notice period or other details.
I would like to know my rights and what I should do in this situation.
2025/03/25
68
Changed my mind before signing the lease agreement. Are my post-dated rent checks at risk?
Hello,
I recently found an apartment for rent and agreed with the agent to make payments in three installments.
I provided the agent with post-dated checks for the second and third payments and planned to transfer the first payment, deposit, and agency fee to the agent’s account once the lease agreement was finalized.
However, the lease agreement has not been finalized yet, and I have since found a better place. Since I have not signed any lease agreement, should I be concerned about the landlord cashing the checks for the second and third payments? Is it legal?
Additionally, the agent requested an extra 2,000 dirhams beyond the amount he intended to include in the lease agreement.
2025/03/25
50
Can the new owner use the old eviction notice to re-rent at a higher rate?
Hello,
My landlord issued an eviction notice stating an intention to sell.
He has since sold the property before the eviction date, and now the new owner intends to use the old notice to evict me and re-rent the apartment at a higher rate.
Is this allowed?
2025/03/24
115
I hired an agency to close my free zone company but failed to do so. What can I do?
I hired an agency to close my free zone company in October last year and paid them already.
However, I have now been informed by the FDA that the company has not been closed, and I am required to upload a renewed license (which I do not have), otherwise, I will face a penalty.
The agency I hired is not responding to my messages.
What can I do?
2025/03/24
69
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