Questions & Answers - Legal Advice Middle East

My UAE visa application was rejected. What can I do to fix this?

Q: Hi, My name is Adnan, I am from Pakistan. 6 months ago I cancelled my visa from a transport company. I completed the 2-year session and I have no ban and no criminal record in Dubai. Now I am trying to get a visa but my visa application is rejected due to security reason. How can I fix that? Can you help me?

Immigration ban for a domestic helper

Q: Hello, I was a maid in Abu Dhabi and I did not finish the probation period. I got sick, refused the job and my sponsor cancelled three months visa. Now my retina was taken, my name put in the computer and at first, the immigration said I have a one-year ban. Then after some time, he said to never come back. I don`t know what my sponsor told the immigration, what kind of ban is this and if I have any false accusations.

Proceedings before the court

Q: Hi, I have a company in Dubai, I have received an attorney legal notice from on behalf of a US supplier, for an appx. $200K invoice for the product ordered but unpaid. I could not attend the hearing and first court session is due on 16 October. I appreciate if you can provide advice on the above. Hence there is a chance that one of the recipients of this message might be the claimant, I prefer to provide further details once I receive your response. Regards, Ali Managing Director

Bank loan and termination of employment due to medical condition

Q: Dear Sir, I have a loan from Dubai Islamic Bank. I paid only 6 instalments and the company terminated me due to medical unfitness after I had a heart surgery. Please advise me what to do.

Employer's right to deduct debts of employees from their end of service gratuity

Q: I was working in a company in the UAE for five years. In the UAE they do not have a retirement plan for expats, only End of Service Allowance (EOSA). My employment contract is an open contract. No contract duration. I had taken a loan from the company. I borrowed the funds to support my children education. I had been approved for the loan given I have a salary. The company decided to terminate the employment of about 400 employees. I did not request to be terminated. No package was given at all for compensation except EOSA plus ticket and freight cost. I recently received the company Draft Final Settlement document whereas the EOSA amount that I was hoping to use to survive and provide food and shelter for my family was taken away completely and applied towards paying the loan. They fired me, I did not ask to be fired. They have broken their side of the contract. What legal recourse do I have for not accepting the company literally taking away my EOSA and leaving me bone dry?

Can I claim compensation if I've been falsely accused of a crime?

Q: There was a criminal complaint made against me and my husband and both of our passports were held by the public prosecution. After 8 months of investigations, the public prosecution has now only charged my husband and has released my passport. Can I open a case against the complainant for the harassment that I faced for 8 long months and mental trauma that I went through? My request for releasing my passport by substituting someone else`s was also rejected 4 times without giving any reason within this period and I could not travel even though my child and my mom were unwell.

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What to do if your new employer does not provide you a visa

Q: Hello, I have been working for a company for more than 3 years, then I got selected for a new job. The new company requested me to resign and requested for the cancellation asap. They have given me the offer letter at the start which is signed by both. I manage to resign without serving my notice period so I didn`t get my gratuity and I have given them all the documents and the cancellation required for the process of my new visa. Today it`s more than one month and no visa processed yet. I have consumed all the legal days of staying in the UAE. And yesterday I called them and simply they said that they don`t have money to process my visa. Is there anything I can do about this? I was having a happy life here. Now I lost my job and I have no more time to stay, I start to have penalties for my staying in Dubai.

How can I check and lift my UAE immigration ban?

Q: How can I check my type of ban? I am a businessman. I used to travel to Dubai for business purposes. And I had residence visa for a long time. But in 2014, when I travelled to Dubai, I was taken to Al Aweer Central Jail from immigration of Dubai International Airport. And they took my fingerprints and eye scan. They told me to call my Arbab. But unfortunately, my Arbab was out of UAE. And then they sent me back to my country without saying anything. Now I want to know if I was banned or not. If I`m banned, how can I check for how long I was banned? And how can I remove my ban?

Labour case against the employer

Q: Sir, I have labour court case against my Employer for money, passport and original degree. I just want to go back to my country as soon as possible.

Immigration problems because of a criminal record

Q: Sir, I was in jail back in 2001 in Abu Dhabi for an accident case and was released after one month. But I have a problem with my eye scan every time I come on a new visa. Can I remove that problem?

Checking the authenticity of a work permit

Q: How to identify whether the work permit is genuine or fake?

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Rights of wife in case of husband's adultery

Q: My name is Julia, I am a Muslim. I am married for 7 years already. We have two little children. Recently, my husband, he is a Muslim, admitted to me that he used to have a relationship behind my back for more than a year. This relationship is over. But at the same time, he allows himself to spend time with other girls. And now he`s talking about divorce, but not by law. Said to collect my things, take the kids and go home. I need advice, someone can help me? What should I do?

Filing a case against the employer for wrongful accusations and pending salaries

Q: I`m willing to start a case and I can afford its charges in the UAE - DUBAI, kindly anyone contact me on Whatsapp 00201001834404. I was accused by my company in the court, I was innocent two times in the elementary and prosecution judgments. I am seeking a compensation for the 75 days I spent in prison due to investigations, and my unpaid salaries. Many thanks & regards

Getting NOC when the old sponsor is not responding to calls and emails

Q: Dear, My previous employer applied for my HAAD license linked with his sponsoring facility. After issuing the license the employer never responded to my calls or emails. I did not get a visa or entry permit and I did not join work. Now, I got a new job and the new employer asked for a NOC from the old employer to transfer the license. But again, the old employer is not responding to my emails or calls. What should I do next? Can I transfer the license to another sponsor without the NOC? If the NOC is a must even though I did not work or enter the UAE, what is the procedure? Thanks for any help.

Bank claim of the credit card annual charges after leaving the UAE

Q: I left the UAE in October 2015 and forgot to cancel my credit card. In April 2016, using my login I wrote to the bank to close the card since I had no outstanding amounts at the time of leaving the UAE or requesting the closure, . ADIB didn`t cancel the card and levied the annual charge in November 2016. In Sep 2017 I received an email from trust DC stating that they are the legal advisor of ADIB and I owe ADIB AED 1003. At the time of renewal, I didn`t have a valid visa and Emirates ID. Now, ADIB is putting the onus on me and asking me to pay. They are not responding to emails and I cant call them as I am in India. Please advise regarding the forward path.

Insurance policy cancellation for defaulting on contributions

Q: I took insurance policies with a reputable company. There is initial contribution period of 2 years, wherein you cannot withdraw or touch your own money. Both policies started around April 2014 and I paid diligently until October 2015. The monthly contribution is around AED 2100 per month. I stopped the other plan briefly then continued to pay until around April 2016. Because of more financial difficulties, I was not able to pay my monthly contribution starting April 2016. My financial adviser said that my money is still there until maturity. When I checked again, my policy is gone along with my contribution. The call centre agent said it went to the charges. I have another plan, which is also untouchable at the moment. The financial adviser did not tell me anything about it. I want to complain about the insurance company, as well as the broker where my financial adviser works. Is there any legal way to recover that money? I hope you can help me.