Questions & Answers - Legal Advice Middle East

What can we do if the courier company failed to deliver all the goods we ordered?

Q: Our Issue is with the courier company. We have an account with that courier company. We had recently booked the courier to pick goods from France and deliver them to our shop in Dubai. So it was total of 50 carton (200pcs) which they had to pick and deliver to us. They picked 50 cartons but delivered only 47 cartons. And now they don`t know where those cartons are and because of that, we are facing issues with our customer. When we call the courier they are not replying and when we email them they are telling us that they are investigating. But still there has been no result of the investigation. So please advise what is the procedure to move with this.

Can I come back to the UAE if I was in jail for one month and then deported?

Q: Hello Good day. I’m from Nigeria. I used to live and work with a company in the UAE but it happens that CID came to our building to pack people that are selling alcohol, and also innocent persons, and gave us one-month jail and deportation. Please, in this case, can I still return to the UAE or not? This happened about one year and five months ago. I have been in Nigeria since then. Can I still go back to the UAE or not?

How can I remove the labor ban placed by the employer and how much does it cost?

Q: Hello. I was banned from the UAE 2 months ago by my previous company which opened a file against me. I need to remove that ban as soon as possible and I would like to know the fees and when it could be done. Thanks

مقاضاة شركة يمنية تخلفت عن التزاماتها تجاه شركة إماراتية

س: السلام عليكم، لدينا مذكرة تفاهم موقعة بين شركتنا في الإمارات (طرف منتج) وشركة في اليمن (طرف ممول) لتنفيذ عمل تجاري وكافة البنود المذكورة تنفيذية وتترتب عليها غرامات في حال عدم التزام أحد الأطراف بمسؤولياته. الشركة التي في اليمن لم تلتزم عمدًا بالتمويل وتماطل لأشهر عديدة رغم توفر السيولة المادية الكبيرة عندهم حتى أثر ذلك سلبًا على الشركة في الإمارات وترتبت عليها غرامات بسبب عدم تجديد الرخصة، وستلغي الإقامات عليها لعدم توفر السيولة المادية. السؤال: كيف لنا أن نقاضي الشركة اليمنية في أسرع وقت ونجبرها على دفع التعويض لنا سواء استمرت الشراكة أم انسحبت منها؟ علمًا بأننا أبلغناهم رسميًا بدفع غرامة معينة بسبب تقصيرهم مما ألحق بنا أضرارًا كثيرة مادية ومعنوية. وهل لنا أن نلجأ للملحق التجاري في القنصلية اليمنية في دبي؟ أرجو المساعدة! مع الشكر،

My husband and I would like to check if we have a travel ban and lift it

Q: Assalamu Alaikum My name is A. My husband and I would like to check if we have a travel ban. If yes, then how can we lift it? It was imposed in 2007 for some family issues. We were deported to our countries because we were young and wanted to get married.

What happens after imprisonment due to an unpaid loan?

Q: Dear sir/madam, A person has a civil case of 250,000 AED. If he is unable to pay for that, what will happen? If he got imprisonment, what will happen after finishing it?

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Claiming the labor dues from abroad after waiting for a year

Q: Dear questioner, I haven`t received my gratuity from my ex-company. It has been more than a year that I have written communication with them promising to pay me by settlement installments. I am outside the UAE and I need a lawyer to handle and attend court cases until I receive my full settlement.

Can I travel outside the country if I have a criminal case?

Q: I have a criminal case of destroying property and a fine of AED 11 thousand. I last went to the prosecutor who told me the case is in court now, and they will call for the next step. My question is: Is it possible to cancel my travel ban as I`m traveling on vacation?

How can I claim money back from a friend without a cheque or agreement?

Q: Hello All, I am living in Dubai and I am financially supporting one of my friends (who runs man power consultancy in Deira) from March 2020 to this date. Now the total amount increased more than AED 275000 (AED 175000 + INR 2500000) Approx. I keep on asking him to return the full money but he is not returning it. He is always asking for more time to return it but he has missed all the dates multiple times and he is not returning it back. Please, any one let me know if I make a police complaint on him in Dubai, will I get my money back? Or what kind of action will Dubai police take? I have account statements as a proof. My friend already has police cases in Dubai for not paying rent for his house, cheque bounce... Recently, on 27 June 2022, police arrested him but I don`t know where he is now and for which case the police arrested him.

How to lift a permanent ban imposed due to chest scars?

Q: Dear sir/madam, I am from Pakistan. My question is: In 2013, the UAE imposed a permanent ban on me for health reasons because there were scars on my chest. I did my medical examination again in my home country and there was no issue now. I want to lift my permanent ban. What is the process?

Do I need a guarantor to travel if I have a credit card case and travel ban?

Q: I have a credit card case of 100,000 dirhams. Dubai court has given an execution order to pay and put a travel ban on me. I am a businessman. I have to travel to attend an exhibition. Can I put my staff passport as a guarantee and travel? My business is running and I am also negotiating with the bank on the settlement amount.

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How long does it take to sort my labor dues in the execution process?

Q: Hello, I won the case in April 2022 (AED 18k), I initiated the execution in May 2022, and in June 2022 the court sent letters to the Central Bank, MoHRE, DED, and Dubai Insurance co. to take action against the company. I am checking the status on the Dubai Court website with my login but there is no reply from any official department on the notices sent by the court. The company is operating without any problem. 1) What options do I have to get my amount? 2) How much time do the official departments have to impose the bans on the employer? 3) Do I just keep checking for updates on the Dubai Court website with my login? Thank you for your help in advance.

Is it possible to reach a settlement plan with the bank after the court judgment?

Q: A judgment has been made on a civil case for a bank cheque in Dubai some time ago. Would it be possible to negotiate an installment plan with the bank to solve the case or it will be a must to pay the full amount as per the judgment?

المدة المحددة لقيد ملف تنفيذ بعد صدور حكم نهائي

س: السلام عليكم، صدر لي حكم في دعوى عقارية وأصبح الحكم نهائيًا. ما المدة المحددة التي يجب قيد ملف تنفيذ خلالها؟

الحصول على رخصة لتقديم خدمات إلكترونية

س: السلام عليكم ورحمة الله، عساكم بخير! أريد أن أستفسر من فضلكم عن موضوع إنشاء الشركات في الإمارات العربية المتحدة. نحن مجموعة من الشباب العربي اجتمعنا معًا وبدأنا في تقديم الخدمات الإلكترونية من تصميم إلى برمجة وتسويق وغيرها من الخدمات، ونريد أن نرخص هذا العمل في الإمارات العربية المتحدة. بحثنا كثيرًا عن الموضوع ودخلنا في متاهات كثيرة من التعقيد ولم نصل إلى إجابة وافية حتى الآن. إن أمكن المساعدة أو حتى رسالة بسيطة توضح فيها فقط البداية ونحن سنبحث أكثر عن الأمر نكن لك من الشاكرين وتكون قد ساعدتنا كثيرًا بذلك. الفكرة أن تواجدنا كله على الإنترنت وليس لدينا مكان فعلي لتلك الشركة التي ستكون افتراضية. مترقب ردكم وشكرًا جزيلاً!

How to let my employer cancel my visa at the immigration and take another offer?

Q: Dear Sir/ Mam Pleased be informed you that after 30 days of my resignation letter, the company canceled my visa in labor but they are not canceling my visa in immigration and did not give me my passport back. I got a job in another company. What should I do? I called my employer and messaged him to cancel my visa in immigration but they are not responding to me. They just saw my messages and ignored me. I go once a day to my company to talk about visa cancellation because they are not replying to my messages. I told them to cancel my visa in immigration because they already canceled my visa in labor on 11/06/2022. They did not respond seriously to my matter. So kindly guide me on what I should do. I shall be very thankful to you. Best Regards M. A.