Questions & Answers
Questions & Answers
3 available 3 • View allLiability of an employee for making a wrong payment
2
Q: If in any case that our system was hacked, and by mistake, a payment transfer was done and sent to a wrong bank account which is the bank account of the hacker, will the one who sent the payment be liable to pay the amount transferred to the hackers?
Does the company have the right to file a case against the employee who made the mistake?

Mar 20, 2018
1396
Filing civil case to recover security cheque for unjust enrichment
1
Q: I have signed a contract with a contractor to carry out AC works where the owner of the company has paid me cash with a payment voucher and he asked to provide a security deposit cheque.
My scope of work was supposed to be finished in 45 days but delayed due to civil works for more than 4 months, in the interim we have continued to work and finished the works and started the equipment.
Our final bill is linked with authority approvals which cannot be accomplished without civil works. I have asked the contractor to pay the VAT and amount for variation which he failed to do so.
After 4 months the contractor called to resume the works where I have rejected as he failed to fulfil the contractual obligations. I've written a letter to the owner that I will take legal action if he misuses the cheque.
The owner deposited my security cheque and filed a case. If I file a civil case against the owner, am I entitled to get losses incurred due to damaging my relation with the bank and other legal expenses?

Nov 10, 2018
645
Retrieval of mistakenly deposited funds in an ATM machine


1
Q: Dear Sir/Madam,
Yesterday, I deposited money in a wrong account by mistake in an ATM machine.
How can I get it back?
Please advise!



Jan 10, 2023
287
Laws & Regulations
2 available 2 • View allFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148769
Federal Decree-Law No. (34) of 2021 On Countering Rumors and Cybercrimes 0
The provisions of this Federal Decree-Law, known as the "New Cybercrimes Law", govern Cybercrimes regulations in the United Arab Emirates. The New Cybercrimes Law repeals the previous UAE Cybercrimes Law (Federal Decree-Law No. (5) of 2012 on Combating Cybercrimes).
Sep 20, 2021
431

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I have a ban on my license, and I have overstayed. Will that affect my visa application to KSA? 0
Hi
I have a ban on my license, and I have overstayed here in the UAE.
Will that affect my other visa application to KSA?
Jul 17, 2025
5
Can the real estate agent increase the rent every year? 0
Hi
Can the real estate agent increase the rent every year?
Last year, we increased the rent by 5% based on RERA's index, and this year, the agent wants to increase the rent significantly.
Where does it say they need to increase the rent every year?
Many thanks in advance.
M
Jul 17, 2025
8
What should I do if the repair charge for my last flat is overcharged? 0
Hello,
I am quite sure that the repair charge for my last flat is overcharged.
What do I need to do?
Jul 16, 2025
8
Can my mother claim end-of-service benefits after 18 years as a nanny? 0
Hi,
I want to inquire about my mother's labour case. She served as a nanny for an Emirati family for 18 years.
When she finished her contract, they didn’t give her anything, like end-of-service benefits, unpaid annual leave, or day-off pay.
Would she be able to get anything?
Jul 16, 2025
21
What to do if MOHRE has not responded to my complaint about my sponsor holding my passport? 0
Good morning, Sir/Madam!
I already complained to the labour department about my sponsor not cancelling my visa and holding my passport after 4 years of working with them.
But labour hasn't taken any action yet. It’s already 1 month and 1 week since I complained, but I still haven't received any call from MOHRE.
Please advise what I can do about this!
Jul 16, 2025
24

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Can the real estate agent increase the rent every year? 0
Hi
Can the real estate agent increase the rent every year?
Last year, we increased the rent by 5% based on RERA's index, and this year, the agent wants to increase the rent significantly.
Where does it say they need to increase the rent every year?
Many thanks in advance.
M
Jul 17, 2025
8
I submitted two UAE employment visa applications through ADGM and both were rejected. What can I do? 0
French citizen residing in Singapore for over eight years.
I submitted two UAE employment visa applications through ADGM, both prepared professionally and fully documented (personal letters, family background, police clearance, translations). Both were rejected without explanation.
I have no legal or immigration history that would justify a rejection. I am now considering re-entering the UAE as a tourist to seek clarification before any resubmission.
I am seeking legal advice on whether it is possible to access or challenge a potential CID or security-related block, and whether such cases can be reviewed or reassessed when documents are resubmitted.
I wish to ensure that my profile is not indefinitely restricted without cause or recourse.
Jul 16, 2025
6
What should I do if the repair charge for my last flat is overcharged? 0
Hello,
I am quite sure that the repair charge for my last flat is overcharged.
What do I need to do?
Jul 16, 2025
8
Can my mother claim end-of-service benefits after 18 years as a nanny? 0
Hi,
I want to inquire about my mother's labour case. She served as a nanny for an Emirati family for 18 years.
When she finished her contract, they didn’t give her anything, like end-of-service benefits, unpaid annual leave, or day-off pay.
Would she be able to get anything?
Jul 16, 2025
21
A travel agent promised us a guaranteed visit visa to Canada and failed to obtain or return our money. What to do? 0
My friend and I gave 31500 dhs to a lady in Dubai who is also a Canadian citizen. She approached us as a travel agent for a Canadian visit visa and a fake appointment letter for a job, too.
She said if we do not get a visit visa, then she will return the whole amount. It has been two years, and she has not given us the money back.
She is in Dubai and making excuses. Our whole conversation is in WhatsApp messages about money, too; we have those offer letters, too.
Please, I need good advice, how to get our money back?
I work in a big company as a sales assistant.
Jul 15, 2025
31

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I have a ban on my license, and I have overstayed. Will that affect my visa application to KSA? 0
Hi
I have a ban on my license, and I have overstayed here in the UAE.
Will that affect my other visa application to KSA?
Jul 17, 2025
5
Can the real estate agent increase the rent every year? 0
Hi
Can the real estate agent increase the rent every year?
Last year, we increased the rent by 5% based on RERA's index, and this year, the agent wants to increase the rent significantly.
Where does it say they need to increase the rent every year?
Many thanks in advance.
M
Jul 17, 2025
8
Employer cancelled my job after signing offer letter and contract. What are my rights? 0
Hello,
After signing the offer letter and labor contract, my employer suddenly emailed me saying they will not continue my job and will cancel my work permit due to some internal policy.
Jul 17, 2025
11
What should I do if the repair charge for my last flat is overcharged? 0
Hello,
I am quite sure that the repair charge for my last flat is overcharged.
What do I need to do?
Jul 16, 2025
8
What to do if MOHRE has not responded to my complaint about my sponsor holding my passport? 0
Good morning, Sir/Madam!
I already complained to the labour department about my sponsor not cancelling my visa and holding my passport after 4 years of working with them.
But labour hasn't taken any action yet. It’s already 1 month and 1 week since I complained, but I still haven't received any call from MOHRE.
Please advise what I can do about this!
Jul 16, 2025
24

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The lessor is asking me to vacate the house for the reason of not renewing the lease. What can I do? 0
The lessor is asking me to vacate the house, citing the following clause, even though I have not sublet the property. What can be done in that case?
Clause - "Article (20) paragraph (3) of Law No. (20) of 2006 on the rental of premises and the regulation of rental relations between lessors and tenants in the Emirate of Abu Dhabi."
Jun 24, 2025
41
I have Form F for apartment which caught fire and the broker refused to return the deposit. What to do? 0
Hello
I have Form F for an apartment in [----], which caught a huge fire recently.
There is no force majeure clause in the contract, but according to the law in the UAE, it shall be terminated without penalty.
The seller doesn’t want to cancel the contract F, and the broker of seller is not refunding the deposit.
Jul 4, 2025
45
My sister passed away, leaving her son. How can I transfer his visa to my name? 0
Hello,
My sister passed away and left her son. Her husband has given me power of attorney and a legal heir certificate.
How can I transfer the son's visa to my name in the UAE?
May 19, 2025
57
After closing the company, can an investor stay in the UAE until the residence visa expires? 0
Hello,
An investor has a residence visa valid until February 2027; however, he wishes to close the company before the current license expires in December 2025.
Can the investor still legally reside in the UAE until the residence visa expires?
May 2, 2025
67
What legal action can a company take to recover an amount from a non-paying customer? 0
Hello,
We are a building materials trading company based in the UAE. We supplied materials worth AED 50,000 to a customer around 8 months ago, but despite repeated follow-ups and reminders, no payment has been made to date.
We would appreciate guidance on the following:
1. What legal action can we take to recover the amount?
2. What documents should we have ready (e.g., delivery notes, invoice, emails)?
3. How long does the legal process typically take in the UAE for such cases?
4. Is there a recommended timeline or deadline after which legal steps should be initiated?
Thank you in advance for your advice!
Apr 25, 2025
90

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Facing mental and financial harassment from my husband. What can I do? 0
Hello,
My husband is mentally harassing me for my salary. He wants my full salary and savings. He knows I am an epilepsy patient, so proper sleep is very important for me.
Still, he fights with me all night. He just wants my salary. Last year, I left him and went back to India, but after a few months, he came to me and assured me he wouldn't misbehave with me.
But now he has again started fighting with me all the time for my salary. According to him, my salary is his asset because after marriage, I came to Dubai.
Please help me and suggest.
Jul 3, 2025
54
Can a Muslim revert woman in the UAE obtain a Sharia divorce and remarry? 0
Dear Legal Advisor,
Assalamu alaikum wa rahmatullahi wa barakatuh,
I recently reverted to Islam, and my marriage was solemnized in a civil court in the Philippines. There is no divorce law in the Philippines, and even if there were, it would take a significant amount of time and money.
Could you please advise if I can file for divorce in the UAE through the Family Court or Sharia Court?
What are the chances that my divorce will be granted? If the divorce is approved, am I permitted to remarry in the Sharia Court?
Thank you for your kind attention to this matter!
Jul 7, 2025
49
Am I liable for the previous owner’s unpaid service charges when buying a Dubai property? 0
Hello,
I am purchasing an apartment in Dubai from a seller who originally bought this flat at an auction. There were outstanding service charges from the building management company prior to the auction.
That pending amount was never updated on the Mollak system as a write-off, and until now, it appears as outstanding on the statement of account.
When I buy this apartment, an NOC is being issued stating that there are no dues from the owner, and based on that, I intend to finalize the deal. I would like to know if, in the future, I may be asked to clear these pending service charges by the owners' association.
The building management company is trying to clear the outstanding amount with Mollak, but it seems it’s taking a lot of time. What should I do?
Jun 4, 2025
44
How can I claim my settlement if the company is inactive but some branches still operate? 0
Hello,
I got a judgment from Dubai Court stating that the employer should do my settlement. It’s been years, but I still haven't received the payment in my account.
When I checked with Al Adheed Center, they said if the company is not active, it’s not possible to get the money.
However, it’s a group of companies, and a few branches are still running. Is there any chance to claim it, or can I appeal directly to the court?
May 14, 2025
54
Can a DTC holiday home permit be used as proof that my landlord re-rented the property after evicting me? 1
Hello,
My landlord vacated the property with 12 months' notice, stating he would live there himself.
However, he started renting the property through the holiday homes system.
Is a permit issued by the DTC for a holiday home valid proof to prove that he is renting and to claim compensation?
Mar 18, 2025
91

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Can somebody hire me and then fire me before I finish my probation period? 0
I'm a chef living in Dubai, UAE. I got a visa and work permit from another company, but I started working as a private chef for a UHNW individual at his home.
I have worked there for 2 months and 21 days, and I got paid for that, but after that time, they fired me without any notice or reason.
What does the labor law say?
Am I entitled to 3 months' pay or not?
They didn't even give me a termination letter; they just told me that verbally, and I don't have a visa or work permit with them.
Jul 8, 2025
30
I purchased a unit and the seller did not tell me about the tenant security deposit. How to make the seller pay it back? 0
I purchased a unit that had a tenancy contract. During the transfer, the agent calculated the remaining rent and got that from the previous owner and transferred the money to me.
However, no one mentioned anything about the security deposit. Around 10 days after the transfer, I asked the agent about the deposit, then she started to contact the previous owner, but no answer.
Now, the tenant is asking me for the deposit, and no one is able to contact the previous owner.
What can I do?
Jul 8, 2025
25
The agent promised me cashback, but he’s left the company and they won’t pay. What can I do? 0
Hello,
An agent from a company in the housing space promised me a percentage cashback from the brokerage if I booked the house through him.
He sent this understanding via both his company and personal email. After regular follow-ups, he paid a certain percentage but claims the company is not willing to release the remaining amount.
The agent has since left the organization and started his own business, and I am left hanging to deal with the company on my own. I have never visited or had any contact within the company.
Please help or guide me in the right direction, as the amount is my hard-earned lifetime savings and is considerably large.
Jul 9, 2025
26
What are my options if my family is abusive and I’m an 18-year-old female with no support? 0
Hello,
Abusive family members, parents and brother, with nowhere to go. Female, 18 years old. I need help. My parents physically abused me, and my mother almost killed me two years ago during a psychotic episode that was their fault.
I didn’t have mental issues growing up, but my mother spiritually abused me and brainwashed me with her ideas, while my father enabled her.
I couldn't choose what to eat, what to wear, or where to go, etc. My brother moved in later, and now they all gang up on me and verbally abuse me. He has so much more freedom than I do, as they favor him.
I can’t stay here. I'm at my breaking point.
Jul 8, 2025
47
Is health insurance required for Golden Visa holders? 0
Dear all,
Is health insurance required for Golden Visa holders?
They are not employed by a company and do not work in the UAE.
Please provide the reference to the applicable law or a source confirming this.
Thank you!
Jul 10, 2025
33

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Other answers by
Can somebody hire me and then fire me before I finish my probation period? 0
I'm a chef living in Dubai, UAE. I got a visa and work permit from another company, but I started working as a private chef for a UHNW individual at his home.
I have worked there for 2 months and 21 days, and I got paid for that, but after that time, they fired me without any notice or reason.
What does the labor law say?
Am I entitled to 3 months' pay or not?
They didn't even give me a termination letter; they just told me that verbally, and I don't have a visa or work permit with them.
Jul 8, 2025
30
I received a notice from Dubai Court’s Amicable Settlement. Can I negotiate the payment terms? 0
Hello,
I received a notice from the Amicable Settlement Department at Dubai Court regarding a financial amount I need to pay to an individual who lent me the amount.
I’m willing to pay it back; however, I am negotiating the payment terms. I have two questions:
1. What is the procedure of the Amicable Settlement Department, as I only received a notification without any other information?
2. Will I be able to negotiate a settlement, and how?
Please advise.
Thank you!
Jul 9, 2025
53
The agent promised me cashback, but he’s left the company and they won’t pay. What can I do? 0
Hello,
An agent from a company in the housing space promised me a percentage cashback from the brokerage if I booked the house through him.
He sent this understanding via both his company and personal email. After regular follow-ups, he paid a certain percentage but claims the company is not willing to release the remaining amount.
The agent has since left the organization and started his own business, and I am left hanging to deal with the company on my own. I have never visited or had any contact within the company.
Please help or guide me in the right direction, as the amount is my hard-earned lifetime savings and is considerably large.
Jul 9, 2025
26
Can the real estate agent increase the rent every year? 0
Hi
Can the real estate agent increase the rent every year?
Last year, we increased the rent by 5% based on RERA's index, and this year, the agent wants to increase the rent significantly.
Where does it say they need to increase the rent every year?
Many thanks in advance.
M
Jul 17, 2025
8
A travel agent promised us a guaranteed visit visa to Canada and failed to obtain or return our money. What to do? 0
My friend and I gave 31500 dhs to a lady in Dubai who is also a Canadian citizen. She approached us as a travel agent for a Canadian visit visa and a fake appointment letter for a job, too.
She said if we do not get a visit visa, then she will return the whole amount. It has been two years, and she has not given us the money back.
She is in Dubai and making excuses. Our whole conversation is in WhatsApp messages about money, too; we have those offer letters, too.
Please, I need good advice, how to get our money back?
I work in a big company as a sales assistant.
Jul 15, 2025
31

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I bought a villa in Dubai and the tenant did not pay all his bills and rent before leaving. Hot to claim that? 0
I seek advice on a Dubai property case.
I bought a villa in Sept. 2024, which had a tenant with an expired lease in Aug. The sales contract mentioned that the house was tenanted and mentioned August as the lease expiry.
I proceeded to RDC for the case of the tenant not paying the rent. The tenant lost the case. He paid rent and got a retrospective letter signed by the seller saying he vacated Sept 22, 2024, after filing for an appeal.
The RDC ruled in his favor and said the rent owed was only till Sept 22, despite DEWA running till Oct 1.
I want to know if
1. I can appeal to the Cassation
2. Options for action against the seller for selling the villa without disclosing the information about the tenant's eviction
3. The tenant had stayed in the villa beyond Sept 22, as he had maintained his DEWA and domestic helpers confirmed his vacancy to me
4. What is the legal recourse?
5. How much would it cost, including fees to open the case and lawyer fees?
6. How much compensation can be expected?
Jul 7, 2025
26
The agent promised me cashback, but he’s left the company and they won’t pay. What can I do? 0
Hello,
An agent from a company in the housing space promised me a percentage cashback from the brokerage if I booked the house through him.
He sent this understanding via both his company and personal email. After regular follow-ups, he paid a certain percentage but claims the company is not willing to release the remaining amount.
The agent has since left the organization and started his own business, and I am left hanging to deal with the company on my own. I have never visited or had any contact within the company.
Please help or guide me in the right direction, as the amount is my hard-earned lifetime savings and is considerably large.
Jul 9, 2025
26
I have a ban on my license, and I have overstayed. Will that affect my visa application to KSA? 0
Hi
I have a ban on my license, and I have overstayed here in the UAE.
Will that affect my other visa application to KSA?
Jul 17, 2025
5
Can the real estate agent increase the rent every year? 0
Hi
Can the real estate agent increase the rent every year?
Last year, we increased the rent by 5% based on RERA's index, and this year, the agent wants to increase the rent significantly.
Where does it say they need to increase the rent every year?
Many thanks in advance.
M
Jul 17, 2025
8
Is health insurance required for Golden Visa holders? 0
Dear all,
Is health insurance required for Golden Visa holders?
They are not employed by a company and do not work in the UAE.
Please provide the reference to the applicable law or a source confirming this.
Thank you!
Jul 10, 2025
33

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Other answers by
I have a ban on my license, and I have overstayed. Will that affect my visa application to KSA? 0
Hi
I have a ban on my license, and I have overstayed here in the UAE.
Will that affect my other visa application to KSA?
Jul 17, 2025
5
Can the real estate agent increase the rent every year? 0
Hi
Can the real estate agent increase the rent every year?
Last year, we increased the rent by 5% based on RERA's index, and this year, the agent wants to increase the rent significantly.
Where does it say they need to increase the rent every year?
Many thanks in advance.
M
Jul 17, 2025
8
Employer cancelled my job after signing offer letter and contract. What are my rights? 0
Hello,
After signing the offer letter and labor contract, my employer suddenly emailed me saying they will not continue my job and will cancel my work permit due to some internal policy.
Jul 17, 2025
11
Can my mother claim end-of-service benefits after 18 years as a nanny? 0
Hi,
I want to inquire about my mother's labour case. She served as a nanny for an Emirati family for 18 years.
When she finished her contract, they didn’t give her anything, like end-of-service benefits, unpaid annual leave, or day-off pay.
Would she be able to get anything?
Jul 16, 2025
21
What to do if MOHRE has not responded to my complaint about my sponsor holding my passport? 0
Good morning, Sir/Madam!
I already complained to the labour department about my sponsor not cancelling my visa and holding my passport after 4 years of working with them.
But labour hasn't taken any action yet. It’s already 1 month and 1 week since I complained, but I still haven't received any call from MOHRE.
Please advise what I can do about this!
Jul 16, 2025
24

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I had pending bank loans and credit card dues. If I apply for a visit visa from outside, will it get approved? 0
I had pending bank loans and credit card dues, and I am outside the UAE.
Surely there will be a police case and also a travel ban.
Under these circumstances, if I apply for a visit visa from outside, will it get approved?
Jul 7, 2025
53
I received a notice from Dubai Court’s Amicable Settlement. Can I negotiate the payment terms? 0
Hello,
I received a notice from the Amicable Settlement Department at Dubai Court regarding a financial amount I need to pay to an individual who lent me the amount.
I’m willing to pay it back; however, I am negotiating the payment terms. I have two questions:
1. What is the procedure of the Amicable Settlement Department, as I only received a notification without any other information?
2. Will I be able to negotiate a settlement, and how?
Please advise.
Thank you!
Jul 9, 2025
53
Is health insurance required for Golden Visa holders? 0
Dear all,
Is health insurance required for Golden Visa holders?
They are not employed by a company and do not work in the UAE.
Please provide the reference to the applicable law or a source confirming this.
Thank you!
Jul 10, 2025
33
What can you do if you get arrested for carrying prohibited substances at the airport? 0
Hello,
My brother's brother-in-law was arrested at Fujairah Airport, as he was carrying 25 bottles (each of 10 Grams) of new shama kamini vidrawan ras.
This is an ayurvedic formulation that promotes sexual wellness. The ingredients help to enhance libido in men.
As he (brother's brother-in-law) informed police that my brother asked him to carry this ayurvedic medicine, as he (my brother) wanted to gift it to his few friends, as this is cheaper in India.
As of now, both my brother and his brother-in-law are arrested by police stating that this medicine contains drugs and is kept in Fujairah Central Jail.
It's been more than 15 days since my brother's brother-in-law (arrested on 26th June), and more than one week since my brother's arrest (6th July).
Now, I don't have any idea or information about what will happen and what the current status is.
Your kind advice and help will be highly appreciated.
Thank you.
Jul 15, 2025
23
Can I cancel the deal if an advertised 2-bedroom apartment is officially a 1-bedroom? 0
Hello,
I'm in the process of buying an apartment. The apartment was listed as a 2-bed, and when I asked to see the floor plan, it was marked as a 1-bed.
I was told by the agent that this was a mistake/mislabel and that the seller is trying to get it fixed. In the process of obtaining the NOC from the developer, the apartment was again listed as a 1-bed, and when I asked for it to be updated, the developer mentioned that the apartment is officially registered as a 1-bed.
Since it was spacious, it was offered as an internal modification, but the official classification is 1-bed and that can't be changed. I checked with the DLD, and the apartment is registered as a 1-bed as well.
I was not aware of any modifications and was not told any of this by the agent when signing Form F.
Are the above facts grounds for me to back out of the deal, or does the classification not matter in this case?
Jul 11, 2025
34
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