Questions & Answers
Questions & Answers
3 available 3 • View allHair salon dye application resulted in scalp injury. What are my options?




2
Q: Dear Sir/Madam,
I got my hair dyed at a salon. I told them not to put the dye on my scalp because I have had very bad reactions before. I even showed them pictures of how bad the reaction was.
They said they use organic dye, assured me I wouldn't get a reaction, and proceeded to put it on my scalp.
That evening, my scalp began to redden, and the back of my neck and ears were sore. The next day, blisters had formed on my ears, and my neck was hot and throbbing.
I went back to the salon to ask what dye they used. It said on the pack it shouldn't be used if you've had previous reactions to dying hair and they should do a patch test.
They called the owner but she was out for dinner so she said she would call me back which still hasn't.
Is there anything I can do?
I feel the salon hasn't taken my reaction seriously at all.





+1
Apr 25, 2024
113
The right to claim money from salon after bad hair treatment
11
Q: I had a keratin treatment on December 31 and after a day I complained as they have damaged my hair. They advised me to blow dry my hair every after the shower.
I tried it for a few days until I got tired and it isn't supposed to be this way, so I went back to the salon and talked to the owner.
She claimed that it's their mistake and advised me to give my hair a rest for 2 weeks so they can do the same treatment again. I agreed.
However, I am hesitant that my hair might be more damaged as it is already brittle and crumbled. It's totally destroyed. I have another week to do the same procedure again.
Can I demand to take my money back and not do the same treatment again?

Jan 16, 2021
2594
What legal action can you take against a beauty center for bad face treatment?
2
Q: I was asked to help a friend find some representation, in an application of legal notice, against a beauty center in Dubai.
XYZ attended a facial appointment mid-Sep 22 whereby she suffered quite nasty chemical burns across her face as she undertook professional treatment.
Apologies were given at the time and XYZ was led to believe that this skin reaction/scarring was quite normal but, symptoms would elapse over a month or so.
9 weeks later and the burns are still present, considerably so, and much to her horror and disbelief. She is obviously very upset.
I wonder if anyone in this forum has experience in such matters to help/advise her on the process to take court/legal action against the salon.
This salon is clearly not following the correct procedure, and without further treatment to remove her scars, she now carries this for life.
I look forward to a few notes (perhaps on past experience) and the pricing structure of your fees, please.

Dec 7, 2022
415
Laws & Regulations
2 available 2 • View allFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148437
Federal Law No. (15) of 2020 on Consumer Protection 0
The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).
Nov 10, 2020
600

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View allIs the compensation for notice period deducted on the basis of full salary or basic salary? 0
Hello,
I understand that if anyone wishes to resign without serving their full notice period, they are supposed to compensate the employer for the remaining time that they didn't serve the notice, also known as "notice Compensation".
Is this notice compensation deducted based on the full salary or on the basic salary?
Mar 21, 2025
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What can I do if my employment visa got rejected multiple times by CID? 0
Hi Everyone,
I have been working in the UAE since 2019.
Since 31 December 2024, I have been in my home country because my visa was rejected a couple of times.
After waiting for 3 months, I found a new job in the UAE, but the employer told me again that the government did not approve my visa, and that was part of the CID approval.
I would like to know if I can find something to clear my issues, which would allow me again to start my work in the UAE.
Apr 17, 2025
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What can you do if you lost your job and still have outstanding loan and credit card balance to pay? 0
Hi,
I have a friend who lost his job in the UAE, but he still has a loan and a credit card outstanding balance to pay.
He is asking for advice on what to do now.
Apr 17, 2025
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I applied for immigration to Canada via an agency in Dubai without any progress. Can I claim refund? 0
I'm looking for advice- I had applied for immigration service to Canada via an agency in Dubai, however, it's been a few months and there is no positive reply from their end.
They keep giving evasive answers, such as my job role is not coming up, or the Government has put the applications on hold, or other things which are totally different from the picture painted before availing their service.
The contract mentions this about refund: "The company is eligible to provide a refund if any wrong information is provided during our advocacy while discussing the case with the consultant."
My Question is- are such immigration consultancies legal in the UAE?
Is it legal for them to provide such services?
And am I eligible for a refund if not for damage claims (for wasting my time with their inefficient services)?
Apr 17, 2025
2
Can I hold the delivery of goods to a buyer outside the UAE if he defaulted on payment? 0
I, as a UAE-based Seller, entered a sales agreement with a KSA-based Buyer. The Buyer defaulted on the LC payment, breaching the contract.
The goods are stuck at the port as they need original documents, which I am holding to recover the outstanding balance.
They later made a partial payment but now threaten to cash the PBG (UAE bank) I provided if don't release the document.
The contract mandates DIAC arbitration but lacks a governing law clause. I need advice on:
1. Which law applies to this dispute?
2. Where can I seek an injunction to prevent PBG encashment, given the Buyer’s bad faith and breach? Or should I send a letter to their bank with the brief above?
Kindly advise.
Mar 21, 2025
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View allWhy my status remains "wanted" in CID headquarters after being acquitted in the misdemeanor court? 0
Once someone has been acquitted in the misdemeanor court, then why is it showing in CID headquarters that he is wanted in the police station once again?
Jan 31, 2025
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What happens if a person does not show up at the first instance of a divorce hearing? 0
Hello,
What happens if a person does not show up at the first instance of a divorce hearing?
Feb 1, 2025
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Can my former employer take legal action aginst me due a non-compete clause if I started a similar business? 0
Dear Lawyers,
I need your advice regarding a non-compete clause in my contract.
I left my former employer last September, and they were a free zone company. I have since started a similar business online with a Tajer license.
However, my ex-employer is sending me emails daily, threatening to take legal action if I don’t close my business.
Can you advise on my rights and the best course of action?
Best regards,
Jan 31, 2025
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Can my employer force me to serve an extra month after my resignation? 0
Hello,
I am writing to clarify the situation regarding my resignation. I officially resigned on December 31st, 2024, and according to my understanding and the initial agreement, my notice period was to end on January 31st, 2025.
However, my contract was amended a few months ago to reflect a two-month notice period. I would like to emphasize that I have not signed this amendment, and the employer is blaming me for not signing the amended contract and will take action against me.
Please let me know how you would like to proceed, as I am eager to ensure a smooth transition and complete all required handover tasks within the original notice period.
I have already completed my notice period, but the employer is still forcing me to serve one more month, which I cannot do as I have another company to join on February 14th.
I can't afford to lose this opportunity. I am currently working in the aviation industry in Sharjah, and my visa is a freezone visa. Your prompt response will be highly appreciated.
Feb 3, 2025
103
What can I do if the tenant refuses to leave the property at the end of the eviction notice? 0
We served our tenant 1-year eviction notice. All done correctly and I don’t think he will leave when he should leave in a week.
He tried to raise a petition to the DLD to say we own other properties that make the eviction illegal which the DLD rejected as we don’t own other property.
I want to be prepared, so does anyone know what documents I’ll need to submit to raise a case if he doesn’t leave and what I need to translate before?
Dec 12, 2024
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View allWhat can I do in case of odometer tampering, false ownership information, and a flood-damaged vehicle? 0
What can I do in case of odometer tampering, false ownership information, and a flood-damaged vehicle?
What is the procedure for filing a fraud complaint about these issues?
Mar 21, 2025
69
Is the compensation for notice period deducted on the basis of full salary or basic salary? 0
Hello,
I understand that if anyone wishes to resign without serving their full notice period, they are supposed to compensate the employer for the remaining time that they didn't serve the notice, also known as "notice Compensation".
Is this notice compensation deducted based on the full salary or on the basic salary?
Mar 21, 2025
72
I applied for immigration to Canada via an agency in Dubai without any progress. Can I claim refund? 0
I'm looking for advice- I had applied for immigration service to Canada via an agency in Dubai, however, it's been a few months and there is no positive reply from their end.
They keep giving evasive answers, such as my job role is not coming up, or the Government has put the applications on hold, or other things which are totally different from the picture painted before availing their service.
The contract mentions this about refund: "The company is eligible to provide a refund if any wrong information is provided during our advocacy while discussing the case with the consultant."
My Question is- are such immigration consultancies legal in the UAE?
Is it legal for them to provide such services?
And am I eligible for a refund if not for damage claims (for wasting my time with their inefficient services)?
Apr 17, 2025
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Can a registered company work with a freelancer who does not have a freelancer permit? 0
Hello,
Can a registered company work with a freelancer who does not have a freelancer permit?
At the same time, they are employed by another company.
Mar 21, 2025
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Does unpaid leave include weekends if they fall within the leave period? 0
Hello,
If I take unpaid leave and a weekend falls in between, will the weekend also be counted as unpaid leave, meaning I will not receive a salary for those weekend days?
Thank you!
Mar 23, 2025
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163 163 answers •
View allHow can I be exempted from paying the 5% court fee, and where should I go to apply? 0
Hello,
How can I be exempted from paying the 5% court fee, and where should I go to apply?
Mar 18, 2025
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Can we claim and sell a liquidated customer’s goods to recover debts through Dubai Courts? 0
Hello,
Our customer has gone into liquidation, and we are shipping goods to Saudi Arabia. We have stopped the shipment and requested payment of their outstanding balance.
How can we request to take ownership of their goods to sell in order to recover our outstanding invoices? Is this possible in Dubai Courts?
Feb 6, 2025
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I purchased an apartment, but the previous landlord refuses to vacate. What to do? 0
Hello,
I bought an apartment, but the previous landlord is refusing to vacate it. The contract clearly states that the landlord should hand over the apartment on the day of the transfer.
Out of courtesy, I gave him three days to vacate so he could find a new place to stay, but the time has passed, and he is still refusing to vacate and hand it over.
What should I do in this case?
Feb 4, 2025
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What happens if a person does not show up at the first instance of a divorce hearing? 0
Hello,
What happens if a person does not show up at the first instance of a divorce hearing?
Feb 1, 2025
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Should I raise a case for child custody if my ex-wife is alcoholic and left us alone? 0
A police complaint was filed for physical assault and alcohol abuse. The wife left home without the child and later was interviewed by social support.
The wife was guilty after admitting the truth and gave a written statement to visit a psychiatrist and take therapy. She didn't adhere to the agreement.
Followed by a court case, divorce was granted to the husband based on infidelity, neglect, alcohol abuse, failure in maternal duties, verbal abuse, and misuse of social media under article 7 of federal law 41 of 2022, and the wife was obligated to pay expenses and fees under Article 133 of the Civil Procedures Code.
The child has been physically with the husband since October 2023 and the entire expenses and well-being are taken care of by the husband.
The ex-wife irregularly visits the child, doesn't provide personal or financial support, forces the husband to give the child a passport and doesn't want to raise it with the court, and continues to distress claiming that she has not given custody of the child.
Should I raise a case for proof of custody or child custody?
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View allIs the compensation for notice period deducted on the basis of full salary or basic salary? 0
Hello,
I understand that if anyone wishes to resign without serving their full notice period, they are supposed to compensate the employer for the remaining time that they didn't serve the notice, also known as "notice Compensation".
Is this notice compensation deducted based on the full salary or on the basic salary?
Mar 21, 2025
72
Can a registered company work with a freelancer who does not have a freelancer permit? 0
Hello,
Can a registered company work with a freelancer who does not have a freelancer permit?
At the same time, they are employed by another company.
Mar 21, 2025
59
Does unpaid leave include weekends if they fall within the leave period? 0
Hello,
If I take unpaid leave and a weekend falls in between, will the weekend also be counted as unpaid leave, meaning I will not receive a salary for those weekend days?
Thank you!
Mar 23, 2025
84
Can I hold the delivery of goods to a buyer outside the UAE if he defaulted on payment? 0
I, as a UAE-based Seller, entered a sales agreement with a KSA-based Buyer. The Buyer defaulted on the LC payment, breaching the contract.
The goods are stuck at the port as they need original documents, which I am holding to recover the outstanding balance.
They later made a partial payment but now threaten to cash the PBG (UAE bank) I provided if don't release the document.
The contract mandates DIAC arbitration but lacks a governing law clause. I need advice on:
1. Which law applies to this dispute?
2. Where can I seek an injunction to prevent PBG encashment, given the Buyer’s bad faith and breach? Or should I send a letter to their bank with the brief above?
Kindly advise.
Mar 21, 2025
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I purchased a rented apartment in Abu Dhabi. Can I evict the tenant immediately if there is no Tawtheeq contact? 0
I recently purchased a rented apartment in Abu Dhabi and agreed to honor the existing lease. After the transfer, I discovered that the lease is not a Tawtheeq contract, meaning it is not officially registered.
Since I am not receiving rent (as it was a non-refundable arrangement with the seller), I prefer not to issue a new Tawtheeq. I also want to avoid a formal notice to vacate to prevent disputes, as I plan to move in.
However, I have already informed the tenant that I will not be renewing the lease. I need legal advice on the implications of proceeding without a Tawtheeq contract.
What are my risks, especially if the tenant refuses to move out?
What legal actions, if any, can the tenant take in this situation?
Mar 25, 2025
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939 939 answers •
View allWhat can I do if my employment visa got rejected multiple times by CID? 0
Hi Everyone,
I have been working in the UAE since 2019.
Since 31 December 2024, I have been in my home country because my visa was rejected a couple of times.
After waiting for 3 months, I found a new job in the UAE, but the employer told me again that the government did not approve my visa, and that was part of the CID approval.
I would like to know if I can find something to clear my issues, which would allow me again to start my work in the UAE.
Apr 17, 2025
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What can you do if you lost your job and still have outstanding loan and credit card balance to pay? 0
Hi,
I have a friend who lost his job in the UAE, but he still has a loan and a credit card outstanding balance to pay.
He is asking for advice on what to do now.
Apr 17, 2025
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I applied for immigration to Canada via an agency in Dubai without any progress. Can I claim refund? 0
I'm looking for advice- I had applied for immigration service to Canada via an agency in Dubai, however, it's been a few months and there is no positive reply from their end.
They keep giving evasive answers, such as my job role is not coming up, or the Government has put the applications on hold, or other things which are totally different from the picture painted before availing their service.
The contract mentions this about refund: "The company is eligible to provide a refund if any wrong information is provided during our advocacy while discussing the case with the consultant."
My Question is- are such immigration consultancies legal in the UAE?
Is it legal for them to provide such services?
And am I eligible for a refund if not for damage claims (for wasting my time with their inefficient services)?
Apr 17, 2025
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Bought a used car with a tampered odometer. What legal steps can I take now? 0
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I have all the necessary proof to provide. Where do I move forward from this?
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How can I apply for RAK fine reduction for my expired visa while staying in Dubai? 0
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How can I apply for Ras Al Khaimah fine reduction for my expired resident visa?
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