Questions & Answers
Can I sue a debt collection agent for defamation due to a bank debt?
Dear Team,
I am reaching out for legal assistance regarding a serious privacy violation and defamation incident caused by a debt collection agent.
The agent shared my photo and personal financial details with third parties, including local leaders and members of my community in India, causing significant damage to my reputation and that of my family.
They state that I am on a huge bank debt and it’s going to legal case now, which has led to humiliation and mental distress for my family and me.
Key details:
1. Debt Amount: 8,000 AED
2. Evidence: Screenshots, voice notes, and phone numbers of the individuals involved in sharing my information.
3. Outcome: Loss of reputation in my home city and even within my wife’s family because there was a rumor that I am in jail
I want to pursue legal action to hold the responsible parties accountable for their unlawful actions.
Kindly let me know how I can proceed.
Good morning, you’ve mentioned that you have screenshots, voice notes, and phone numbers of the people involved.
Make sure you preserve these as they will be crucial in any legal proceedings.
Create a detailed timeline of events, including dates and times when the information was shared, to establish the context and the extent of the defamation and privacy invasion.
Spreading false information that harms your reputation can be grounds for a defamation lawsuit.
If the debt collection agent falsely implied you were involved in fraudulent activities or in jail, it can be considered defamatory.
Debt collectors often have strict regulations they must follow, especially when it comes to sharing information about debtors with third parties.
The agent may have violated these regulations if they shared your personal information without proper authorization.
Send a formal letter to the debt collection agency demanding to stop the spread of false information and take action to mitigate any harm caused.
You may be able to sue the debt collection agent and any other involved parties for defamation and invasion of privacy.
If you require further assistance, kindly share your Whatsapp number.

Dear questioner
The actions of the debt collection agent constitute a serious violation of your privacy and reputation, It is illegal to contact your relatives in your home country unless you have an agreement.
You can file a complaint in the Consumer Complaint portal in the Central bank of UAE.
If you need further clarifications kindly share your Whatsapp number.
Dear Sir,
What the accused person has done constitutes a violation of privacy, as they shared your photos and personal details without your consent, in addition to spreading false information.
According to the law, defamation is considered a criminal offense, and as such, we can file a criminal complaint for this cybercrime, as well as file a complaint with the authority that issued the license for the debt collection agent.
If there are any parties or individuals associated with the company, we can also file a complaint against them.
You should contact us immediately to take all necessary legal actions, as such complaints are subject to a specific legal timeframe, which is three months from the date the crime occurred.
Welcome.
We can assist you in taking legal action against the debt collection agent responsible for violating your privacy and defaming you.
You can provide evidence such as screenshots and voice notes to help us build your case. Please contact our Legal Consultation Centre for guidance on how to proceed and hold the involved parties accountable.
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We are honored to provide you with specialized legal support for your case.
If you have any further inquiries regarding your matter, we would be happy to assist you.