Questions & Answers
Questions & Answers
3 available 3 • View allA UAE company for logistics has misplaced my consignment, how to claim it back?


1
Q: A company for logistics based in the UAE has misplaced my consignment, It's been 7 months now.
Their employees are not replying and I have been mentally tortured by them.
Please suggest to me. What should I do?
I have every proof of transaction and WhatsApp chats with more than 10 employees.



Jun 26, 2023
125
Filing a complaint against a shipping company due to delivery delay

5
Q: Greetings,
I sent a shipment of around 40k of value to France from Dubai on the 25th of August. During the communication with the shipping company, I was informed that it will take 6-7 days.
It is the 7th of September today and until now they are unable to give me an update on where my shipment is. Moreover, this delay has cost me extra money on having to postpone the ticket of the receiver in France and his extra stay expenses.
Is there any official complaint, or any actions that I can take against such an unprofessional company?
Appreciate your reply!


Sep 7, 2022
2262
The right to sue a sea cargo company for failing to deliver a package
21
Q: I have sent a parcel through a sea cargo service company from the UAE to India. My parcel has not been delivered yet.
The booking date is 10-12-2020 and until now, 14-04-2021, the parcel is not delivered, almost 5 months.
The cargo agency is not giving the date of delivery and saying that the parcel is in the Indian port (Mumbai). The same will be cleared from the Customs of India then delivered.
Kindly advise how to solve the issue.
Is it possible to make a complaint in the UAE?

Apr 14, 2021
2083
Legal blog
2 available 2 • View allOnline POA and Other Notary Public Services in the UAE 28
With the introduction of the new procedures for obtaining a power of attorney (POA) remotely in the UAE, after it was mandatory to appear in person in front of the notary public as a global rule to ensure the identity and intention of the person requesting a POA, we put between your hands this brief guide for how you get it done.
Jun 8, 2021
19183
Contracts 101: Official Agreements to WhatsApp Messages 2
An interview-format article covering the topic of contracts in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Mar 3, 2021
1135
Laws & Regulations
2 available 2 • View allFederal Law No. (24) of 2006 On Consumer Protection 8
The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.
Aug 13, 2006
9928
Federal Law No. (18) of 1993 Issuing the Commercial Transactions Law 19
This Law applies to merchants, as well as to all acts of commerce carried out in the UAE by any person even though he be not a trader. Commercial matters regarding which specific Federal laws are issued shall be subject to the provisions of such laws, and to the provisions hereof which do not contradict with said laws.
Sep 7, 1993
33012

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204 204 answers •
View allIn an RDC enforcement case, what is the best way to pay, on the RDC app or directly to the landlord? 0
Hi
In an RDC enforcement case, what is the best way to pay?
1. On the RDC app or directly to the landlord?
2. I will pay today 1/3 of the outstanding, can I apply for a payment plan and how shall I do this?
Please advise.
Also, what will it cost me to get assistance in this process?
Thank you
Mar 17, 2025
87
How can I check if I have a complaint or am wanted by Dubai Police without visiting a station? 0
Hello,
How can I know if I have any complaints or am wanted by Dubai Police without visiting a police station?
Mar 17, 2025
112
Can I amend my claim amount after filing a labor case? 0
Hello,
What is the process for filing a labor case? Is there a fee to file?
If, after filing, the claim amount changes because I haven't been paid additional dues, how is that amended?
Mar 13, 2025
58
What are the working hour regulations for nursing mothers in the UAE during Ramadan? 0
Hello lawyers,
Could you please clarify the regulations regarding working hours for nursing/breastfeeding mothers in the UAE during Ramadan?
How many hours are they entitled to?
Mar 20, 2025
74
Is the employee responsible for the expenses of changing his visa status from tourist to employment? 0
My friend is currently in the UAE on a visit visa and has received a job offer from a company.
However, the employer is asking him to pay for the visa status change from a visit/tourist visa to an employment visa since he is inside the country.
According to UAE labor law, who is responsible for covering these charges—the employee or the employer?
Mar 19, 2025
45

Other answers by
21 21 answers •
View allCan an LLC partner sell their shares to a third party without other partners' consent? 0
Dear Lawyers,
Can a partner in an LLC company (Dubai Mainland) sell their shares to a third party without the consent of the other partners?
If one partner wants to exit the company and the other shareholders are neither responding to this request nor giving permission, what is the way forward?
We have sent an email to the other shareholders notifying them of the intention to sell the shares, but there has been no response. Please advise.
Please advise!
Aug 10, 2024
198
How do I request my passport back from my employer after many refused requests? 0
Dear Lawyers,
How to request my passport back from my employer after many requests have been refused?
Jul 31, 2024
512
Is the RERA rental index calculator applicable to hotel apartments? 0
Dear All,
I currently have an annual rent contract with a hotel apartment in Al Barsha, Dubai. I have a separate Ejari and pay my unit's DEWA bills. My current yearly rent is the same as the rent advertised for new units in the same building.
However, my contract renewal is due in three months, and the building management has informed me that a 10% increase in rent will be applied if I wish to renew.
According to the RERA rental index calculator for the Al Barsha area, my current annual rent is already higher than the average rent, so no increase in rent is permissible.
The building management has stated that they don't fall under the RERA rental index because they're hotel apartments. I wish to verify whether they fall under RERA rent index guidelines or not. Please advise.
I am willing to open a rental dispute case and seek legal help, but I need to check if it will be valid.
Thank you!
Jul 29, 2024
87
I received a job offer in Dubai. Can I go there with my HIV condition? 0
Dear Lawyers,
I am from India, and I am an HIV patient undergoing treatment. Recently, I received a job offer in Dubai. Can I go to Dubai with this condition?
Is it possible to work in Dubai with this issue?
Can you give me suggestions, please?
Jul 29, 2024
548
How to recover money lost in an online scam on a matrimonial website? 0
Dear Lawyers,
Is there any way to take action or legal proceedings in cases of online scams?
One of my friends was cheated by a lady on a matrimonial website, and he is still seeking to recover his money.
Jul 25, 2024
122

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825 825 answers •
View allHow to recover unpaid fees from a client who refuses to pay for online consulting services? 0
Hello,
A client of mine used our consulting services online and is refusing to pay. Despite multiple reminders, she still has not made the payment. What legal action can I take against her?
Mar 7, 2025
84
Tenant damaged property, deposit insufficient; how to claim compensation? 0
Hello,
A tenant damaged the property I recently purchased upon their eviction, and the security deposit does not cover all of the damages.
I would like to know how I can take action against the tenant. Does any proof need to be submitted? If yes, what proofs are required since I bought an already tenanted property?
What is the timeframe and process to seek compensation for the damages?
Mar 7, 2025
85
Is it legal for a landlord to cut DEWA before the rental court verdict? 0
Hello,
I was supposed to renew my rental contract in early February, but due to harassment and threats, we agreed in rental court that we would settle and move out.
Now, while awaiting the verdict, the landlord has gone ahead and canceled DEWA.
What can I do? Isn’t that illegal?
Mar 7, 2025
56
Can a civil case delay my deportation after a criminal conviction? 0
Hello,
If I have a deportation due to a criminal case, and while serving time inside, a civil case is opened against me, does that stop my deportation?
Jan 27, 2025
74
Can I keep my shop by paying rent in installments despite an eviction case against me? 0
Hi,
I have leased out a shop in Dubai, but due to huge financial losses and my husband's job loss, I can't afford to pay the rent. Meanwhile, my landlord has filed a case for eviction and payment of rent.
Right now, my condition is getting better as my husband has got a job and is ready to pay the rent in installments.
Can I pay in installments and hold the shop even if the judgment goes against me?
Jan 9, 2025
72

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1293 1293 answers •
View allHow can I renew my Ejari if the landlord hasn’t signed the new contract? 0
Hi,
I have been here for 3 years now and paid the increased amount (as per the agreement) for the 4th year.
However, the landlord did not send me back the signed contract, although I have both made the payment for the full year via bank transfer and sent my signed contract to him.
I need to renew my Ejari; however, how can I do it without the landlord's signature?
I have all the previous contracts signed by both parties, along with the Ejari for those contracts.
Apr 14, 2025
18
How can I file a counter-complaint for a false public cursing accusation? 0
Hello,
How can I file a counter-complaint against a person who made a false report about me for public cursing, which I never did?
He made the complaint about three months after we last met. I now have a case because of it, but I never said any bad words to him.
I was stopped at the airport because of that.
Apr 7, 2025
59
I got a work permit and entry from a Dubai employer for work. What documents do I need to carry? 0
I got a work permit and entry from a Dubai employer for work.
During the travel to Dubai, do I need to show any accommodation proof, return ticket, or anything?
What documents do I need to carry?
Apr 14, 2025
27
I would like to know how to clear my police record due to a legal case that was closed a year ago 0
I would like to know how to clear my police record due to a legal case that was closed 1 year ago.
I need to clear it in order to be able to get a job position.
Apr 14, 2025
18
My company has filed a case against a client for failure to pay and bounced cheque. How to follow up? 0
Hello.
My company has filed a case against a client for failure to pay and a bounced cheque. The client's company is registered as a virtual office in the Creative City Free Zone in Fujairah, so our case is filed there.
The client basically purchased some equipment from us, and his payment via bank transfer did not go through and was rejected. Then, when we deposited his security cheque after multiple attempts to contact and no answer, the cheque bounced.
The company is under his wife's name, and we have filed a case on the same.
The court has accepted our application, however, they have instructed the execution bureau to get the Emirates ID of this authorised signatory. The bureau is asking us to get it, and we have no way to do so, unfortunately.
Without the Emirates ID, the court cannot freeze the bank accounts or put a travel ban, etc.
What are our options here?
Apr 14, 2025
20

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1544 1544 answers •
View allCan a person with a UAE criminal case travel to another GCC country on a work visa? 0
Hello,
If a person has a criminal case in the UAE, can he or she travel to any other GCC country on a work visa?
Apr 7, 2025
173
Can a Pakistani expat register a second marriage in the UAE without disclosing the first? 0
Hello,
I want to know the UAE rules regarding second marriage for expats. I am a Pakistani national and already have a wife back in my home country.
Now, I want to do a second marriage in the UAE with a Moroccan girl. Can you please let me know the procedure involved?
Can I get my marriage registered in the UAE? Is it mandatory to disclose the first marriage? I am on an employment visa in Dubai.
Apr 7, 2025
135
Missing business partner since 2003. What to do about his share in the LLC? 0
Hello,
I am a manager of an LLC company with 25% share. In February 2003, a partner joined the company with a 25% share.
After two months, he didn’t like the company and left. After two years, we did not know where he was. We just heard that he left to Tunisia before his visa expired.
What to do with his 25% share, please?
Apr 7, 2025
128
How much time do I have to start paying after the verdict in the appeal court? 0
Hello,
How much time do I have to start paying after the verdict in the appeal court?
And what's the probability of freezing my account or traffic file if I’m paying?
Apr 11, 2025
83
Can an employer post an employee’s photo on social media without their consent? 0
Hello,
Can an employer post an employee's photo on social media, LinkedIn or Instagram, without the employee's consent?
Secondly, the employer is forcing the employee to update the company details in the employee's profile.
I believe LinkedIn and Instagram are personal profiles and one cannot be forced to update the details. This photo was taken in the office.
Apr 11, 2025
35

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702 702 answers •
View allCan I request reopening a civil case if the judgment was in my absence due to sending notices to the wrong address? 0
Lawyers misunderstood my question. Please read carefully and then guide me.
Case Type: Civil Case
Claim amount: 400,000
Paid: 65,000
Reason: Commercial agreement of supply
Emirate: Ajman
This case was registered in 2022. The judgment was in my absence, as notices were sent to the wrong address.
I was sent to jail. I made a down payment, bailed, and paid some more amount as installments. The total paid amount is AED 65000.
Now, again, an arrest warrant is issued as I did not pay the remaining 335,000 of the claim.
According to me, I had to pay only this amount because the executioner made a wrong claim, not as per the genuine claim.
So I want to reopen the case file.
I want the court to reinvestigate and start the case from scratch.
1) How can I make that request?
2) What documents are required?
3) Chances of reopening of case?
4) Cancellation of arrest warrant
Please guide me in detail, as I will do everything myself, as I cannot afford a lawyer right now.
Apr 4, 2025
74
If a bank has filed an execution cheques case through the Dubai Courts. Is a travel ban automatically applied? 0
A bank has filed an execution cheques case through the Dubai Courts due to nonpayment of a personal loan and credit card.
Is a travel ban automatically applied?
I looked on the Dubai Courts website, and it says the judge has issued a “reserved” order for my case.
Furthermore, when the bank emails, they threaten me with a travel ban. So I am assuming there is no travel ban issued (but I don’t know). I haven’t received any notice of a travel ban.
If there is a travel ban, how do I find out?
I have checked the Dubai police app, and there are no financial crimes against me.
Please advise if you know.
Apr 4, 2025
151
Can a person with a UAE criminal case travel to another GCC country on a work visa? 0
Hello,
If a person has a criminal case in the UAE, can he or she travel to any other GCC country on a work visa?
Apr 7, 2025
173
Can a Pakistani expat register a second marriage in the UAE without disclosing the first? 0
Hello,
I want to know the UAE rules regarding second marriage for expats. I am a Pakistani national and already have a wife back in my home country.
Now, I want to do a second marriage in the UAE with a Moroccan girl. Can you please let me know the procedure involved?
Can I get my marriage registered in the UAE? Is it mandatory to disclose the first marriage? I am on an employment visa in Dubai.
Apr 7, 2025
135
My husband and I are Canadian Muslims and he passed away in the UAE. How to open an inheritance case? 0
Hi there,
My husband and I are Muslims. My husband passed away recently.
We have a Canadian will, but I understand that it won’t be honored as I am named the sole beneficiary, and that does not align with Sharia laws in the UAE. He was not a UAE resident but had a small apartment with no Will in the UAE.
We have 3 children. I am planning to go to Dubai to start an inheritance case. I don’t know the exact order of events and what needs to be done first.
1) Do I initiate anything from overseas before making travel plans to Dubai, or do I start once I arrive in Dubai?
Mind you, we cannot afford to stay in Dubai for too long, as the kids have school.
2) Do I need a lawyer, or can this be done by myself?
3) I understand all foreign documents need to be authenticated before presenting them to the court. But I don’t know at what stage I would need these documents authenticated.
I would appreciate it if you could provide a breakdown of the steps, the forms that are needed, and where I can find them.
Thank you
Mar 27, 2025
63
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