Questions & Answers
Can I sue for damages due to the landlord's maintenance negligence?
Dear Sir/Madam,
I rented a unit through an agency leasing on behalf of the landlord, and I don’t have the landlord’s contact details. Two months ago, I noticed a leak in the unit and reported it to the agency via their portal.
Despite this, I received no response. I also sent emails, and the only reply I received was that they are waiting for the landlord’s approval to fix the leak.
Since then, the leak has spread throughout the walls, causing insect infestations despite my efforts to hire pest control. Can I sue for compensation for the following:
1. Pest control costs
2. Increased DEWA (utility) bills
3. Inconvenience and discomfort
4. Loss of use
Greetings,
You can certainly file a lawsuit and claim all of that, as long as the rental contract includes maintenance and as long as you notified him and he did not respond.
For further inquiries about your topic, you can reach our office or contact us on WhatsApp at [-----].

Yes, you can file a compensation case against the landlord for the delay and the damages caused. We can assist you in this regard.
Please contact us at [------] for detailed discussion and assistance.
Dear Questioner,
Yes, you might have grounds to sue the leasing agency for compensation in Dubai for the issues caused by the leak and their inaction.
Under Dubai rental regulations, the landlord (through the leasing agency in this case) is responsible for repairs and maintenance of the property to ensure its habitability.
File a formal complaint with the Rental Disputes Settlement Center (RDSC) in Dubai.
They will mediate the dispute and may order the agency to fix the leak, and compensate you for repairs or pest control.
Dear Questioner,
I'm sorry to hear about the difficulties you are experiencing with the leak issue in your rented unit. It's important to address these issues promptly to ensure a habitable living environment. Here are some steps you can consider taking in this situation:
1. Document the Damages:
Keep detailed records of the leak issue, including photos, emails, and any communication with the agency regarding the problem.
2. Request Legal Advice:
Consult with a real estate or tenancy lawyer in the UAE to understand your rights as a tenant and the legal options available to you in seeking compensation for the damages incurred.
3. Demand Action:
Send a formal written request to the agency emphasizing the urgency of the situation and the need for immediate resolution of the leak issue. Request that they address the problem promptly to prevent further damages.
4. Seek Compensation:
Outline the specific damages you have incurred, such as pest control costs, increased utility bills, inconvenience, discomfort, and loss of use. Document these damages and request compensation from the agency.
5. Consider Filing a Complaint:
If the agency does not respond or take appropriate action to resolve the issue, you may consider filing a complaint with the relevant authorities, such as the Real Estate Regulatory Agency (RERA), to escalate the matter and seek assistance.
6. Explore Tenant Rights:
Familiarize yourself with tenant rights in the UAE, including provisions related to habitability, maintenance responsibilities of landlords, and the obligations of agencies leasing on behalf of landlords.
It's essential to advocate for your rights as a tenant and seek appropriate action to address the leak issue and its associated damages.
Consulting with legal experts can provide valuable guidance on the best course of action to take in seeking compensation for the losses you have incurred.
If you need further assistance or have any specific questions, please feel free to let me know.