Questions & Answers
I bought a second-hand car with hidden defects and the dealer failed to fix it. What can I do?
Hi Sir,
I bought a second-hand car from a reputed dealer in Dubai On April 18, 2024. After four days of ownership, I realized the car was jittering/vibrating/ hesitating to maintain at a particular speed.
I immediately informed the car dealer and they promised to fix it the first time but when I got the car after rectifying and repairing it, it had the same issue.
Again I informed the car dealer about it and they took the car again for a spark plug change and took three and a half days to repair it. Once I got the car back I realized the same issue was still there.
Now for the third time, I informed them and they are asking me to come again for repair/inspection purposes.
I asked them to share the pre-inspection report as they claim they have a 150-point check-up but they have not shared the report to date. The car is under warranty for a year.
Please advise what should I do in this case as I’m worried that the car may have some hidden problem which in future may cost me money.
Thanks and Regards
J. S,
Dear Questionnaire,
We can send a legal notice to the seller and claim a refund of the payments.
Please contact us on the phone for detailed discussion and assistance.
Hello dear questioner.
As you said, the car is still under the seller's warranty. Was this one-year warranty stipulated in the sales contract?
If so, you must request financial compensation for the damage and waste of time you suffered.
For further clarification, please share your WhatsApp number to guide you in the best legal solutions.
Greetings,
You can file a hidden defects claim and return both parties to the condition they were in by returning the car and the price to their respective owners.
For further inquiries about your topic, you can reach our office or contact us on WhatsApp at [------].
